Collegia FreePayroll Avis 

178
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Elis was a great help today. Ive always found all the advisors very prompt in answering, succinct in their reponses and never cut you off if youre delayed because of the phone ringing or other distr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really great payroll system coupled with a great workplace pension scheme. Good AI support via chat with even better, and very swift, human support if you have any problems (kudos Cristine!) Fanta... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been using Collegia FreePayroll for my small business, and the experience has been outstanding. Whenever I ran into issues (e.g. during the December‑January payroll cycle), the support team res... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just wanted to share how impressed I’ve been with Collegia. I was initially a little anxious about transferring five businesses across, but the software made the whole process really straightfor... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de comptabilité

Écrit par l'entreprise

Collegia FreePayroll: a free, cloud-based payroll software that is easy to use and leverages ChatGPT to support customers in over 100 languages. Effortlessly handle payroll, pensions Auto Enrolment, HMRC tax reporting, and more. Run Payroll, submit FPS and EPS, close periods, and track all Auto Enrolment tasks with our feature-rich platform. Simplify your payroll process with FreePayroll today - FOR FREE regardless of the number of payslips. The digital and free HMRC-recognised payroll software of the UK!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

178 avis

5 étoiles
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1 étoile

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4,9

Tous les avis

(178)

99 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent experience today with…

Had an excellent experience today with support from Collegia FreePayroll customer service. They answered my query very promptly and clearly, and took the time to explain what I needed to do. My overall experience of using Collegia FreePayroll has been excellent. I find it very easy to use.

29 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Liz,

Thank you for your kind review! It's great to hear that you found the software user-friendly and that our support team was able to assist you.

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Fantastic support.

It is fantastic software. The online support is second to none. And it's free! Thank you.

28 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Ken,

Thank you for your review! It’s great to hear that our support team could assist you.

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Great Customer Service & User Friendly

Very easy to use their Payroll software and Customer Service is amazing. Shout out to Cristine who was swift in resolving the issue calmly and swiftly.

27 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hello,

We’re pleased to hear that you found the software user-friendly and that our support team was able to assist you.

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

I have had an incredible experience…

I have had an incredible experience working with Collegia FreePayroll. The software is easy to navigate and understand, and the support team is exceptional. They are always available to clarify any doubts, which is extremely helpful.

25 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Jeena,

Thank you so much for your kind words. We're glad to hear that you found the software easy to use and that the support team was able to help you.

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Very helpful in dealing with a problem

Very helpful in dealing with a problem

16 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Peter,

Thank you so much for your review! It means a lot to us.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Massive help from Eduardo and Cristine

Massive help from Eduardo and Cristine, thank you. Highly recommended.

22 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Christopher,

Thank you so much for your kind review. We appreciate the recommendation!

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Very easy to navigate and super helpful…

Very easy to navigate and super helpful staff

21 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hello,

Thank you so much for your kind review! It means a lot to us.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Excellent system and support.

Excellent system and support.

They use AI for guidance which is very helpful but then also have people available for additional support when required.

Cristina quickly helped resolve my issues and was clear , friendly and professional.

21 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Asif,

Thank you so much for your kind words! We're glad to hear that our support team was quick and helpful.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Its been great to work with collegia…

Its been great to work with collegia freepayroll. just finished chatting with Cristine and my issue was solved in a minute...

20 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Lalita,

Thank you for your kind review. We're glad to hear that our support was helpful.

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

An excellent free payroll solution

An excellent free payroll solution — highly recommended

I've been using Collegia FreePayroll for over a year now, and it has consistently impressed me. The staff are genuinely helpful and responsive, which makes a real difference when you have questions or need support.

The platform has seen great improvements over the past year, showing that the team is actively listening to users and investing in the product. It's easy to use and intuitive — everything you need without unnecessary complexity.

What stands out most is the value — Collegia FreePayroll delivers everything a paid service would, at no cost. I would strongly recommend it to any business looking to move away from expensive payroll services.

20 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hello,

Thank you for the fantastic feedback! We’re delighted to hear you’ve had such a positive experience with Collegia FreePayroll over the past year. It’s great to know our improvements, ease of use, and support have made a difference for you. We really appreciate your recommendation!

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Cristine was very helpful with any…

Cristine was very helpful with any questions and communication was excellent.

17 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hello,

Thank you so much for your kind feedback! We're glad to hear that our support was helpful. Our team is always here to help!

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Really easy to use!

Really easy to use and the chat function is really helpful for quick answers.

16 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hello,

Thank you so much for your kind feedback! It means a lot to us.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Collegia is really easy to use and…

Collegia is really easy to use and compared to other free payrolls, support is available via AI and human to human chat. I've been lucky enough to get an answer within the same hour. I am considering the premium package.

15 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hello,

Thank you for the review! Glad Collegia is easy to use with quick AI + human support. Our team is always here to help!

Best regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Very easy to use and really good…

Very easy to use and really good customer service if I did get stuck. First time every using payroll and managed it really well with fantastic website.

14 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Lisa,

Thank you so much for your feedback! We’re glad you’re happy with the service.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

I had an issue with closing my year…

I had an issue with closing my year end, tried getting on a chat and had very quick help, problem was resolved. Much better than most of my chat assistance experiences

14 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Allan,

Thank you for your feedback! We're glad to hear that our team was able to assist you quickly and resolve your issue. Providing efficient and helpful support is really important to us, so it’s great to know we met your expectations.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

I just wanted to share how iGreat experience – simple and efficientmpressed…

I just wanted to share how impressed I’ve been with Collegia. I was initially a little anxious about transferring five businesses across, but the software made the whole process really straightforward.

It’s very intuitive and requires minimal steps, which means I can manage everything quickly and efficiently.

Really pleased I made the switch, and thanks to the team for their support throughout.

13 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Tim,

Thank you so much for your kind words! We’re really pleased to hear that your transition to Collegia went smoothly. We truly appreciate your kind words about our team as well, they’ll be glad to hear it. If there’s ever anything more we can do to support you, we’re always here to help!

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

This company is amazing

This company is amazing. Their staff, especially Cri and Lisa answer chat messages very quickly and efficiently making my life much easier.

8 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Krysia,

Thank you so much for your feedback! We’re glad you’re happy with the service.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Works well once you have set it up. I would recomend

Once you get the payroll set up it is easy to use. I did have a few teething issues to start with as some employees didn't want to be in the pension scheme and it wasn't clear that the employee has to remove themselves from the scheme and the employer can't. The help box is very quick at replying to questions as well. I was looking at switching over to a paid software, but they both are pretty similar. I am going to try the pro version to see if it is worth the small monthly payment, but this is still a lot cheaper than the alternative paid software.

2 avril 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Frank,

Thank you for your review! We’re glad you find the platform easy to use and that our support team has been helpful. We hope you find value in the Pro version, and we’re always here if you need any assistance.

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ 5 stars

Collegia FreePayroll gets 5 stars from me! I was completely lost setting up payroll as a total beginner, but Cri was amazing - patient, clear step-by-step help, and sorted all my confusion quickly. Couldn't have done it without her. Highly recommend!

26 mars 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Yin,

Thank you for your kind feedback! We’re so glad to hear we could support you as you got started with payroll. It’s great to know Cri was able to guide you clearly and make the process easier.

We really appreciate your recommendation!

Kind regards,
Collegia FreePayroll Team

Noté 5 sur 5 étoiles

Extremely responsive and helpful

Extremely responsive and helpful

26 mars 2026
Avis spontané
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Réponse de Collegia FreePayroll

Hi Shelby,

Thank you for your feedback! We’re glad you’re happy with the service.

Kind regards,
Collegia FreePayroll Team

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