Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. H... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The layout of our home makes it quite difficult to manoeuvre furniture around since we have narrow corridors. Getting my clients chair to his room proved quite difficult but Ian never gave up and wa... Voir plus
L'entreprise a répondu
On the 13th of May we had a furniture delivery here at our care home, the loveliest drivers Bogus and R.V. (hopefully i got it right). If an option of 100 stars would be available they will defini... Voir plus
L'entreprise a répondu
Ian arrived at the care home that I manage 2 days earlier than expected which is absolutely fine! He was polite, chatty and very efficient. He was interested in our pet tortoise Dexter and expressed h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Furncare, our mission is to be the first-choice furniture brand for every designer in care. Guided by our commitment of transforming spaces and elevating lives, we design and manufacture furniture that enhances wellbeing, and enriches every care environment.
Coordonnées de contact
Wyatt House, Wyatt Way, IP24 1HB, Thetford, Royaume-Uni
- 01603664900
- sales@furncare.co.uk
- www.furncare.co.uk
4,9
Excellent
545 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Service and Amazing product and…
Great Service and Amazing product and competitive price, Declan has amazing Customer Relationship Management Skills. 100% recommend the company and its products.
15 juin 2026
Avis spontané
Réponse de Furncare
Thanks Chirag - we really appreciate your kind words and recommendation. Your feedback means a lot to the team, and we’re pleased to continue supporting you!
Bogusz provided an excellent delivery…
Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. He helped by taking all chairs to the first floor and neatly placing the wardrobes out of the way ready for the correct rooms. He was warm, smiley, professional, and nothing was too much trouble.
19 mai 2026
Avis spontané
Réponse de Furncare
Thank you for the lovely feedback, Clare! We’re so pleased to hear Bogusz made the delivery such a positive experience and helped get everything organised smoothly. We’ll be sure to pass your kind words on to him.
Furniture delivery excelent!
On the 13th of May we had a furniture delivery here at our care home, the loveliest drivers Bogus and R.V. (hopefully i got it right). If an option of 100 stars would be available they will definitely get it. Best delivery, information on how to care for the furniture, really friendly and respectful people. 100% recommend.
Furncare you have the best 2 drivers!!!
PS: They did hand me a card with a QR code for the feedback but it did not scan, so i searched on google to leave a feedback.
13 mai 2026
Avis spontané
Réponse de Furncare
Hello Beatrice, thank you so much for the wonderful review! We’re delighted to hear you had such a positive delivery experience and found the advice helpful.
Thank you also for making the effort to leave a review despite the QR code issue - we really appreciate it.
the service was good
7 mai 2026
Avis spontané
Réponse de Furncare
Hi Jack, that's so good to hear - thank you for the positive review!
Réponse de Furncare
Hi Jyoti, thank you for the lovely review - that's great to hear!
Amazing drivers
The drivers Hervé and Boguz were incredibly helpful, and so cheerful that it made what could have been stressful, very pleasant. Thank you
29 avril 2026
Avis spontané
Réponse de Furncare
Thank you for your lovely feedback! We’re so pleased to hear the team made the whole experience feel easy and pleasant. That’s exactly the kind of service we aim for - we really appreciate your positive review!
Boguz and RV came to deliver a wardrobe
Boguz and RV came to deliver a wardrobe and some draws for us. The wardrobe could not get up the stairs so they disassembled it all and rebuilt it in the room. They were a massive help and very positive and seemed happy to help any way they could. Amazing service.
29 avril 2026
Avis spontané
Réponse de Furncare
Thank you for the great feedback! We’re really pleased to hear the team were able to find a solution and get everything set up despite the challenges. It’s great to know they made the experience a positive one - we truly appreciate your kind review.
Réponse de Furncare
Hello, thanks for the positive review! We will be sure to pass your feedback on to David and Thomas.
Réponse de Furncare
Hey Jim, that's great to hear. Thank you for the positive review!
Great service and arrived on time 👌🏻
23 avril 2026
Avis spontané
Réponse de Furncare
Thanks for the positive review Harj, that's great to hear!
Delivery Driver
Delivery Driver - Ian was very helpful and friendly. Thank you
23 avril 2026
Avis spontané
Réponse de Furncare
Hello Nicola, thank you for the lovely review - we will be sure to pass on your feedback to Ian!
The guys that delivered the furniture…
The guys that delivered the furniture were absolutely excellent and went above and beyond. They were called Jayson and Kristoff and honestly couldn’t have done more to help with the deliver.
22 avril 2026
Avis spontané
Réponse de Furncare
Thank you for the fantastic feedback!
We’re delighted to hear the team went above and beyond and made such a positive impression. We’ll be sure to pass your kind comments on to Jayson and Kristoff.
Good delivery service could benefit…
Good delivery service could benefit from more specific time slots even 2/3 hour range but always helpful and happy Lucas and RV where lovely and worked fast
22 avril 2026
Avis spontané
Réponse de Furncare
Thank you for your helpful feedback, Ged, and the positive review!
We’re very pleased to hear you were happy with the delivery service and that everything went smoothly. We also appreciate your suggestion around more specific time slots and will take this on board as we continue to improve.
Excellent service
Excellent service , very professional and extremely helpful a credit to your company Jason and Sean
13 avril 2026
Avis spontané
Réponse de Furncare
Hello David, thank you for your kind review! We’re so pleased to hear the service was professional and extremely helpful. We’ll be sure to pass your feedback on to the team.
Réponse de Furncare
Hello Kelly, thank you so much for the positive review - that's great to hear!
Jayson and Charlie the delivery guys…
Jayson and Charlie the delivery guys were very friendly and cheerful, they assisted us by building the furniture nothing was too much. Thank you
9 avril 2026
Avis spontané
Réponse de Furncare
Hi Sam, thank you for your kind review! We’re delighted to hear everything went smoothly and that the service was polite, efficient and helpful throughout. We really appreciate your feedback.
Delivery of our furniture
Delivery of our furniture. Both Furncare employees Zyd and Denas were exceptional. Polite, efficient, helpful nothing was too mich bother. Well done!
9 avril 2026
Avis spontané
Réponse de Furncare
Hello Karen, thank you for your lovely feedback! It's so good to hear the team were friendly and cheerful, and that they went the extra mile to help with the setup. Much appreciated!
Excellent delivery experience from…
Excellent delivery experience from Gareth and Eryk can’t fault it many thanks will order again in future
9 avril 2026
Avis spontané
Réponse de Furncare
Hello, thank you for the great review! We’re so pleased to hear you had an excellent delivery experience. We really appreciate your support and look forward to your next order!
Thomas and David did a fabulous job…
Thomas and David did a fabulous job with delivering a bed do one of our residents! The bed was not a suitable for us however thy tried their very best and were kind and attentive!
30 mars 2026
Avis spontané
Réponse de Furncare
Hello Regan, thank you for your kind feedback! We’re really pleased to hear Thomas and David took great care and did their best to help, even though the bed wasn’t quite suitable. We’ll be sure to pass your comments on to them.
Guys were cheerful
Guys were cheerful, helpful and very patient
Alexander Bogusz and son
30 mars 2026
Avis spontané
Réponse de Furncare
Hi Chris, thank you for your lovely review! We’re glad to hear the team were cheerful, patient and helpful throughout - we really appreciate your feedback.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.