Ordered an Xbox series X bundle to collect in store. Website says you receive a voucher to spend in store to offset the delivery cost. When I turn up to collect my items with the intention of using th... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementGAME, 54 Friargate, Freshney Shopping Centre, DN31 1ED Grimsby,, GB
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Lisez les avis des autres
Still not received my item a week after being told it will be a couple of days.
L'entreprise a répondu
Always have a good experience here, the staff are knowledgeable, friendly and willing to help out. It's also the only place in town where I can buy good quality table top games and D&D gear, especiall... Voir plus
Pretty good service and well-paced. Good service to customers too
À propos de l'entreprise
À propos de GAME - Grimsby
Écrit par l'entreprise
GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Coordonnées de contact
GAME, 54 Friargate, Freshney Shopping Centre, DN31 1ED, Grimsby,, Royaume-Uni
3,9
Bien
11 avis
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N'a pas répondu aux avis négatifs
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The staff were extremely helpful with…
The staff were extremely helpful with my purchase
16 février 2024
Always have a good experience.
Always have a good experience here, the staff are knowledgeable, friendly and willing to help out. It's also the only place in town where I can buy good quality table top games and D&D gear, especially at a competitive price. I regularly shop here for nerdy gift ideas too.
10 février 2024
Still not received my item a week after…
Still not received my item a week after being told it will be a couple of days.
11 décembre 2023
Réponse de GAME - Grimsby
Hi Glen,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Em
Customer Services Senior Advisor
Delivery refund voucher cannot be used
Ordered an Xbox series X bundle to collect in store. Website says you receive a voucher to spend in store to offset the delivery cost. When I turn up to collect my items with the intention of using the voucher towards a Vbucks gift card, I am told the voucher cannot be used against digital currency and another list of items. There is nothing else in store that I would want so I feel I have been scammed. If I had known this I would have gone to Argos. No issues with GAME previously and the items were all there hence the 2 stars, but I will be reluctant to use them for my future purchases.
16 novembre 2023
Réponse de GAME - Grimsby
Hi,
Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online.
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'.
Thank you and we look forward to updating your opinion of GAME.
Kind regards,
Angel
Customer service
Craig and Shane are a top team
Craig and Shane are a top team
Been shopping in store since it opened.
I like how the store has diversified in Lego and other collectibles- my only moan is that there is a lack of Topps Star Wars trading cards to purchase- plenty of pokemon etc but they aren't my interest
23 septembre 2023
Assassins creed the Ezio collection
Enjoyed the games that much I regretted getting rid of them. Fantastic that I could get them back in my collection. Thanks Game.
23 mai 2023
Easy to find what i was after and the…
Easy to find what i was after and the cashier was quick and clear on the terms of the purchase
17 mai 2023
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