Garden Street Avis 

THE CANOPY IS OF A MUCH BETTER QUALITY THAN WE HAD EXPECTED FOR THE MONEY - BRILLIANT STURDY AND DRY ADDITION TO THE PATIO!
WE CONTACTED CUSTOMER SERVICE REGARDING ADJUSTMENTS AND THEY REPLIED QUICKLY AND WERE FRIENDLY.

Pleasant engaging staff with what we were looking for left us to decide, delivery was quick and time to suit placed were we wanted in the garden.
Beautifully designed table and chairs really well made which is hard to find these days, Extremely comfortable cushions are all well made all of the set is waterproof though we have bought a cover for the winter.
Price was brilliant compared to other companies online and around and not as good material.
Would certainly recommend to visit

Great company to deal with, delivery was arranged about a week after ordering with a date / time slot agreed. Log store is really good quality, heavy duty treated timber that looks like it’ll last for years and simple to assemble. Most log stores we looked at were made from rough sawn timber and quite flimsy despite costing more than this one so think we’ve got a great deal. Highly recommended!

Good product, fair price. Quick delivery. Well packaged for delivery. Difficult to find fault.

Brilliant add on to our house!
I built this myself and I have no experience of building flat pack other than IKEA wardrobes. Very easy to assemble as long as you have the right tools and follow the instructions implicitly. I also used approx 10 tubes of building silicone. Since building, we have had strong winds and torrential rain and it hasn’t batted an eye lid, nor has there been any water ingress, very impressed! Heat retention inside is also great, we have a gas fire pit table and it feels like an indoor snug.

It looks awesome, fast delivery, great job. 👍

Soaking wet shed simply left in the road on a pallet. Will never buy again from this company.

Bought a log store.. delivered quickly and the product was great… So good I bought another one … again delivered quickly .. would definitely recommend

Ease of ordering, delivery excellent arrived after four days. Excellent product cheaper than rivals

Very good product, easy to follow guidelines only issue we had was attaching the gutter system.

Prompt service , excellent build quality all quality materials, easy to assemble. I would definitely recommend this product and company.

Answered my questions quickly. Prompt delivery and great quality item. It was a gift and my mother loved it.

Was initially impresses with the service and furniture, however I notice severe sagging issues soon after purchase. I phone and asked if this is normal. Was told not normal will contact manufacturer. Over a month heard nothing contacted company, their response, they haven't heard from manufacturer, will chase... still no response .... won't use them again.

Purchased new fish aquarium from this company. It arrived right on time and extremely well packaged. It is very sturdy and looks lovely when set up. Very happy with the price and can recommend them .

Good quality product and speedy prompt delivery service.

I ordered two flat packed hardwood Sorrento chairs and stools in light grey in May 2023 which were delivered promptly. When unpacked there was damage to a stool side and two cushions had marks. These were replaced. After a few weeks of standing in my garden the screw covers had fallen out of the screw holes and I noticed the colour had changed from grey to cream. I was passed on to the supplier Gablemere who initially didn’t accept the change of colour. After photos and a call to Garden Street I was offered another set. I decided to try the natural colour to avoid further colour problems. When it arrived some pieces were also damaged. After further discussions I agreed to try yet another set of grey as I was told it was now being made by a different manufacturer in a better quality wood. I was assured it would be checked before sending out. I received the new set in identical boxes in the usual flimsy packaging which was torn. One of the chairs had damage and a marked cushion which looked as though it had already been returned. I had not kept the original large boxes as I didn’t expect to send it all back and I have no where to store them. I was advised I would have to source my own boxes to send the original set back. At this point I was fed up and wanted a full refund. They eventually agreed to send some boxes large enough to return the goods, when they arrived and were not large enough for the chairs. They send another box. Over the main three summer months I had three sets of damaged furniture, I spent hours unpacking, assembling, dismantling and re-packaging plus phone calls and emails, many deliveries and collections, I bought two rolls of packing tape, and I still don’t have any garden furniture! I feel very upset and frustrated. A goodwill gesture would have been welcome and then I wouldn’t be writing this review but they even refused to refund me for the rolls of tape without a receipt. The furniture is poor quality and poorly packed. I will not be buying from them again.

Easy to order on line. Quick delivery

Once ordered and paid for I was advised that I would receive a call from couriers regarding the delivery . Unfortunately this did not happen , thankfully when the delivery arrived someone was home . Courier told my partner he needed help lifting the item !
On opening the product we noticed a few items had slight damage to ends and corners , something to be aware of , maybe package the product better especially the ends and corners . We had to use plyers to bend the areas open . The cardboard box was very battered so could of been done in transit.
I would recommend that better communication and product to be treated with a bit more respect.
Advise couriers to communicate with customer .
Happy with product once we put together took approximately 5hrs .

Great service and prompt delivery. Even when my initial order was not in stock due to an error they amended my order and swapped out the bbq cover sent separately free of charge and arranged for collection of the original item. Certainly use them again 👍

Ronseal

Great product