GB Aesthetics Avis 38

I had a consultation with Prof. Bran several weeks ago regarding an aesthetic procedure.
Due to my physiognomy and underlying structural issues, he confirmed that I wasn't a candidate.

I found him very pleasant to talk with, and honest in his assessment about what could/couldn't be achieved.
I'd just like to finish by adding that had I been a candidate for the procedure I wanted, that I would have chosen him to perform it above other surgeons.

Experience, reputation and skills matter, but what matters most is support when things don't go according to plan, and none is 100% secure from this. As they say you truly find out who your spouse is in divorce and you will find out who your surgeon is during complications.
Dr Bran and GB team, including Talia, have been supportive and caring in the follow up and approach, and I can recommend them as a provider.

I have added photos on they Google page from clients that had surgery with him and ended very badly ( check there)

Note, i didnt had surgery with him, i explain bellow , but after my surgery was canceled and i was poorly treated i done a deep search and found people who had terrible surgery experience with him, I had added they photos reviews on google as is not possible to add here. Check they page on google reviews and be careful,one girls had 7 ruptures and ended up in hospital, and they didn’t take care of her she , explain better on her reviews, others with lip lift ,. With really bad scare plus damaged nose, I was insecure as they don’t have many photos of before and after,most videos is of him talking and if you pay attention he keeps posting the same lip lift on his stories.

The way my surgery Annappointment was and 3 months of communication was handled was completely unprofessional and deeply disappointing. My procedure was cancelled less than 24 hours before it was due to take place, after months of disorganisation, delays, and misleading communication.

For weeks, I had been trying to get clear answers from the clinic. Communication was inconsistent — they often said they would do something and then didn’t follow through. Only one day before the surgery, after I’d repeatedly chased them, Jacqueline finally called me. She only did so after taking three days to respond to some questions I had raised. During that call, I was calm and polite but firm, saying that after surgery I needed reassurance that communication would improve and that I would have direct contact with Dr Brann in case of any complication.

Not even two hours after that call, they decided to cancel my surgery. They claimed they had sent an email that evening, but I never received it. The next morning, while I was already on the train to London — after waking up very early and travelling four hours from Liverpool — Jacqueline sent me a WhatsApp message telling me to “check the email before coming.” She had my WhatsApp for weeks and could easily have messaged earlier, yet chose to email late at night, knowing my surgery was the next morning.

When I arrived at the clinic, Dr Brann refused to meet me for even three minutes. His secretary said he was “busy the whole day” and couldn’t see me, not even at the end of the day. I explained that I wasn’t asking for a consultation — just a few minutes to speak face-to-face after such an upsetting cancellation but was still told “no.”

To me, this isn’t about time; it’s about basic respect and professionalism. When a doctor cancels surgery at the last minute, the least he can do is come out, look the patient in the eye, and apologise personally. Instead, I was completely dismissed.

It also became clear that Dr Brann cancelled simply because I asked legitimate questions and held them accountable. That kind of reaction shows a lack of confidence and maturity. A responsible surgeon welcomes honest communication, especially when a patient is anxious about safety and post-operative care.

Afterward, I looked at Google reviews and it was such a relief to see that other people had gone through the same thing. Dozens of reviews describe the same problems: poor communication, defensive behaviour, and no accountability. It confirmed that I wasn’t overreacting; this is a recurring pattern.

I also came across several disturbing patient experiences. One woman said she ended up in hospital after her lip-lift surgery, bleeding heavily, and that Dr Brann denied any responsibility or support when she reached out for help. Another woman posted a YouTube video nine weeks after her own surgery her scar looked nothing like the flawless results shown on his Instagram. She said she was happy with it, but having seen high-quality surgical work before, I could tell that scar wasn’t right.

Under her video, another woman commented that if she had seen it before her own surgery with him, she would never have gone through with it. She said her nose was butchered, her scar was very bad, and that she deeply regretted it. That woman even replied to me personally, offering to show me more details through Instagram.

Reading all of this made things very clear. Many people describe the same pattern: condescending attitude, defensiveness, and total lack of accountability. It’s the same behaviour I experienced firsthand.

Now, looking back, I’m relieved the surgery didn’t happened

These are what a found it about him, after getting so so frustrated I start to search cause I couldn’t believe this had happened only to me, but unfortunately has happened far worse with other people

I was blown away by how well thought out the whole experience has been: from first contact to first meeting, procedure to follow up. Greg and the team truly care about their patients and want to ensure the best outcomes for them, especially by ensuring patients understand what is achievable and breaking down why they want to have the procedure and having realistic expectations. I never once felt like I was being sold to at any point or pressured into agreeing to anything. Any issues or concerns I had were addressed, even without me having to ask about them. Being a woman of colour, I had reservations about scarring, and I'm happy to report that my scar is barely visible and my results are beautiful (definitely recommend following the aftercare to the letter!). Greg and the team are so personable, it feels like catching up with old friends whenever I would go to the practice. I never felt like I was being rushed or being a burden to them. Definitely would recommend, you're in great and very capable hands!

Greg is absolutely amazing and a total gentleman, and his team Talia and Jacqueline are fabulous to deal with. I travelled from Dublin Ireland for a complicated brow repair due to an accident that couldn't be done here. Really really recommend going here. You won't be disappointed.

The whole experience from pre-booking to post-surgery was incredibly professional and reassuring. Any queries or concerns were answered fully and I felt very comfortable at all stages. Every staff member was exemplary.

I had hairline lowering surgery and otoplasty in June 2023 done by Dr Greg Bran at HSSH. It took 10 years for me to finally make the decision to get surgery.

Firstly I can’t thank Dr Bran enough for his kindness and compassion during a time I felt so scared and vulnerable. I was overwhelmed by his high level of care, professionalism, empathy and just generally being a nice down to earth guy. He is funny too which helps!

Talia and Jacqueline are amazing. They are so friendly, approachable and attentive with emails, I never felt alone in the process and was supported pre and post surgery.
I am so happy with the results and my confidence has grown tremendously.
I’ll never forget Greg, Jacqueline and Talia. They’ve changed my life and the procedures was worth every penny.
If you want the best quality care - you’ve found the right team. You wont be disappointed.
I’ll never trust anyone else with my face apart from Greg! He is the best!

I had hairline lowering surgery with Greg Bran and am thrilled with the result. The difference is subtle, yet dramatic. I felt listened to and importantly, understood. He has a great eye and exceptional attention to detail. Appointments don’t feel rushed and there is no pressure. I truly felt in safe hands and wouldn’t have gone anywhere else. Thank you Greg 🙏

Auch noch nach Jahren der beste Arzt auf dieser gesamten Erde!! Er hat meine Nase perfektioniert und ohne Schmerz, Schwellung und Hämatome. Ich danke Ihnen sehr. Irgendwann fliege ich nach London, um weitere Behandlungen durchzuführen. Vielen Dank

Dr Bran is incredibly skilled and has done a perfect job with my surgery. His hairline lowering may be more expensive than others but you are paying for the best. You are in good hands!

I had a hairline lowering surgery and I highly recommend Dr. Bran and his team whole heartedly to anyone.
Dr. Bran is very kind and extremely welcoming and truly talented.
I’m so grateful!

I had hairline lowering surgery and am in love with the result. Dr Bran has a great eye for detail and a talent for understanding facial proportions. The stitches are immaculate and healing is great if you follow the aftercare.

He made himself available to me both before and after surgery. I felt incredibly understood even through the more emotional periods of my surgery process.

If you’re considering this surgery I encourage you to just book a consultation. There’s no judgement in his office and he’s someone who understands the impact of the surgery on your life.

Facial surgery is scary, but you’re in very safe hands with Dr Bran and the whole team.

Where do I start..I went to see Dr Bran back in 2021 for a lip lift & my results were amazing and I'm so pleased I chose to go to him, my scar is barely if at all noticeable a year later but he is a specialist in scarring so I knew what great results I'd have. This year I decided I wanted a rhinoplasty which I've wanted for a very long time and now I had already had such amazing results from my lip lift & and seen his rhinoplasty results I knew I could trust him whole heartedly with my face. My nose was never a terrible nose to begin with so in some ways this requires more skill not to mess it up..I am now only 11 days post op & already I absolutely love the results, even with some swelling..I can't wait to see how it progresses with time. I am so grateful for Dr Bran and his talent & although all my friends go to turkey or other countries for cost purposes I just know for me the price was worth it for the trust I have in him that I don't think I'd feel abroad. He is truly talented & I have to say he has such pleasant and reassuring bedside manner which I think is often rare with surgeons. I wouldn't hesitate to recommend him to anyone, he truly is an artist of the face. Should I ever need anything else doing in the future he's the only one I'd go to now. Thanks Dr Bran.

Greg Bran and his team at GB Aesthetics are amazing! From the first consultation through to my rhinoplasty surgery and follow up, I received first class treatment and attention. I would highly recommend Greg Bran to anyone thinking about having an aesthetic treatment.

Amazing experience with Dr Bran and the whole team. Very responsive and reassuring. No post surgery scarring and smooth healing process. I’m very happy.

A talented doctor Highly recommend!

I have just had hairline lowering surgery with Dr Greg Bran. Amazing! Dr Bran is the most down to earth genuine surgeon I have come across. Dr Bran wants to get to know the patients, asks questions about why you want the surgery and genuinely wants to put your insecurities in his possession and help overcome them with the amazing work he does.
On the day of the surgery, Dr Bran greeted me at reception, came to chat to me beforehand and also held my hand as I went to sleep through general. I really can’t thank him enough. I’ll forever be grateful and in his debt for how in such a short few days my outlook on life has changed!
Thank you so much

From my very first virtual consultation with Dr Bran I knew I would be having my procedure done with him. Dr Bran is so knowledgeable, understanding and kind. He listens and is so patient, and answered any questions I had, no matter how silly they may have been. I genuinely felt as if I was talking with a friend. It has been over a year now and I am so delighted with my results. My insecurity has been taken away because of Dr Bran and he has genuinely changed my life.
I also need to make reference to his wonderful team. So often we have to chase for updates in this day and age.....not so with Dr Bran's practise! Emails and queries are answered extremely quickly and Dr Bran's team are always so professional.
Aftercare is so important and Dr Bran & team have been there for me throughout.
In short.....if you are thinking if having a procedure....don't think twice.....book in your first consultation and get the ball rolling! This first step will literally change everything! Thank you Dr Bran & amazing team. x

I cannot believe the bad review on this page and i urge others not to take it seriously. I have had time to get to know the team at GB Aesthetics over a period of time and found them all professional, caring and incredibly flexible. I know all about doctors with attitude and Dr Bran is 100% a surgeon without one . He is down to earth, kind and a person who you know is really listening to you when you speak to him. As a surgeon he is talented, and seriously wants the very best outcome for the individual. I would without reservation recommend him. He has changed my world

Cannot recommend Dr Greg more! He was recommended by another top ENT specialist in the country. Greg was the only person in the country (and quite possibly in the EU) who was able to deal with with a very complicated rhinoplasty. Not only he created a beautiful aesthetic result, but also dealt with the underlying structural conditions that nobody else was able to fix. Super-complex and long surgery, very smooth healing and not even a bruise! Immense knowledge, incredible training & experience and very good eye for aesthetics. Absolutely impressed with the skill, ethics, professionalism and service. Great sense of humour too! :) Eternally grateful and will be back for more when I am older!

The work and support offered by Dr G. Bran were brilliant. He was professional and caring all the way through the process.
The outcome of the eye brow lift was natural , it gave me a youthful look without anyone noticing the procedure but complementing my fresh and youthful look.