They sold me a "free" upgrade; I questioned them about absolutely no increase in price, right? They assured me - and then of course they started charging me much more. I called and disputed it 3 times... Voir plus
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Lisez les avis des autres
GCI is nothing short of the worst internet provider ever. I would rather live with no wifi at all then continue to pay for something so slow I can run around the block before it can load anything (tes... Voir plus
If there is any other service available to you use that before them, seriously go to dial up and landlines rather than use their internet and mobile service. I’ve lived in China, Australia, uk, amoung... Voir plus
GCI's help desk were very patient with a complete luddite like me, talked me through what I needed to do and called me to make sure I was ok sorting new settings and records. Alessia was as helpful as... Voir plus
À propos de l'entreprise
- Agence de consultants commerciaux et informatiques
- Service de cloud computing
- Opérateur de réseau mobile
- Entreprise de logiciels
- Service d'hébergement de sites web
Informations provenant de diverses sources externes
GCI are a market-leading UK-based ICT company, delivering world-class fully managed services to businesses nationwide. GCI Enabling Your Future.
Coordonnées de contact
1,7
Mauvais
51 avis
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Les gens ont aussi consulté
The worst customer service!
The worst customer service I’ve encountered in years (or rather, NOT encountered because they are virtually unreachable). They never answer phones and do not return calls. Their chat also does not activate. Their internet is very fine but don’t expect human interaction at any portal!
21 mai 2021
Avis spontané
This company will be gone soon
This company will be gone soon! You can only take advantage of a community for so long until it catches up with you. Charging long distance charges to anchorage and $180 for terrible internet is wrong. Let’s go Star Link!
17 avril 2021
Avis spontané
Can’t wait to leave!
Terrible service.
I’m sure if you spend a lot they are fine.
We spend around £10k/year on a phone system and it seems that isn’t enough to get them to care in the slightest.
Days (or worse) to answer emails to account manager, and in some cases, service desk.
Can’t wait to leave! :)
25 novembre 2020
Avis spontané
Takes part in a shameful practice of…
Takes part in a shameful practice of charging for services not rendered.
20 septembre 2020
Avis spontané
The phones GCI gives to people that…
The phones GCI gives to people that have to get life lines are such junk they should be ashamed. But that's big business rip off the government and poor. Boo GCI
12 janvier 2020
Avis spontané
Highway Robbery
I pay $175/mo for the fastest and unlimited wifi. I purchased the top end Linksys router. Whether I’m gaming on line or watching Sun. Night football like am right now, the most you can hope is glitchy performance. The game has been stalled now for two minutes. Rarely in life, do I feel cheated for have spent the extra on the best available in anything. But that’s how I feel with GCI. What a bucket of crap this is. And they have no real competition, so they go on the way they are. Lousy. The worst.
23 décembre 2019
Avis spontané
Avoid GCI, slow and painful to fix problems
Every e-mail domain they've setup for us has had issues when setting up e-mail accounts. Support for this has been slow and painful to get any issues fixed. The latest one I've been trying to get fixed for two weeks, the server certificate is not trusted. Gary says there is not a problem, however my e-mails do not work with the settings they have provided. (I am familiar with setting up Outlook e-mail accounts, so it's not that I don't know what I'm doing.) They keep closing the ticket saying that the issue has been resolved. Avoid GCI because if you have a problem they can't be bothered to fix it, use a large mainstream hosting company like Heart Internet that just works and is cheaper.
30 juillet 2019
Avis spontané
One star not my experience !
GCI's help desk were very patient with a complete luddite like me, talked me through what I needed to do and called me to make sure I was ok sorting new settings and records. Alessia was as helpful as I could hope for - great customer service as far as I'm concerned !
11 avril 2019
Avis spontané
Consistently Poor In All Areas - Stay Away
Terrible communicators, take no ownership of issues, poor services, service desk with little to no knowledge of the services, consistently failing to meet their own SLA's. Stay Away!
6 juin 2017
Avis spontané
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