Gearchangeonline Avis 

Amazing customer experience:

1. Had the product in stock - only shop in the UK to do so
2. Embraced the need to predict sizings accurately - and got it right first time
3. Communicated like a dream - eventhough I was advised that the key contact whom I needed was off on leave (he answered same day, 3 times)
4. Online order confirmation, billing and shipping info process was all top-notch
5. Price was 10% less than expected, and voluntarily offered to me, as such
6. Product was shipped as promised, properly packaged, and arrived on time.

Awesome company that others should aspire to match. Would recommend.

I’ve never dealt with a company and a manager/owner who is so nice. I placed an order and he helped me choose the items. Even I’m managed to haggle for a bit of a discount. No lies, no hidden nonsense, gave me real advice. Some of the items that I bought did not fit me well and asked for a refund, they did not try to force me to buy other stuff, they simple asked if I’d like a refund or exchange. Postage and delivery was smooth. Packaging was great. Service was 10/10. Honestly would use these guys any time if I need something. Thank you all!

Good service, appreciated.

Ordered a black helmet on ebay, was sent a red one. If cannot complete a similar orders won't buy from again Have positive feedback fiddled on ebay as you cannot arrange a return, can't leave feedback and if they refund you cannot leave negative feedback so they get fake 100% score.

Very helpful spoke to advisor got the correct size one piece suit with huge discount will definitely be using again

fast quick service five stars easily

Great selection of stock at good prices, excellent customer service communication and fast delivery. All round a great experience and will buy again in the future.

I used the online advice about sizing and it was spot on. Boots arrived swiftly and they were well packaged but sustainably so. Great all round and would use again.

I’ve just purchased a top of the range helmet and previously a pair of boots. Excellent prices and superb service. I cannot fault this company. Communication was top notch as well.

Great price, speedy delivery.

Purchased a new crash helmet through Gear Change. Price was competitive and helmet arrived a couple of days later. Simple transaction so no experience of their customer support etc.

Great service, excellent price and the alpinestars boots very comfortable.

Very helpful with size change, no issue. Great price and huge stock.

Good quality gloves and quick delivery to the Scottish Highlands

Great service, fast delivery and well packaged.
Couldn't be happier.

Prompt and efficient service. High quality equipment.

Received email saying stock was in made arrangement to collect today 25th April 2023 . Sensibly made call to let them know I was coming then told not in stock .. disgusting way to run a business . Lying to customers must come second nature . Rang sports bike shop what a difference … gear change get a grip STOP LYING .STOP DECEIVING . Never deal with this company … perhaps should be able to leave minus stars … disposable store and disposable staff in my opinion .further to the reply . They only have a store in Scunthorpe.WOW . This was the reply folks and also the question please make your own minds up .
GC
Gear Change
To You
23 Apr
Hi, yes we do . Do you want me to send you a website invoice. Thanks
Sent from my iPhone
On 23 Apr 2023, at 19:58, bob collet wrote:
Do you have the 6xl in stock please believe these will be black
Sent from Outlook for iOS

As you see offered to send me invoice for the stock they said they had… PLEASE PLEASE folks don’t let this despicable company suck you in …