computer case - false advert on website. support on email waste of time. they called me to mall for resolution and then turned me back admitting their fault but not doing anything about it. Mohd Rizwa... Voir plus
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Lisez les avis des autres
Terrible online customer service. Their online shopping customer care are completely unreachable by phone, or WhatsApp, or email. Which is very unsettling, after placing an order for thousands of di... Voir plus
Fredrick the guy who works there is a very kind person i was buying a steam gift card for 120qr but i only had 115 so he gave me a discount and i am very happy thank you so much.
My order number 000614784, they just scammed my 840 AED. Not received any gift card or refund, my money go where they just don’t respond to email or anywhere in chat. I purchased 2 gift cards of 100$... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Leading Gaming Retailer in the Middle-East with 38 outlets.
Coordonnées de contact
Plot No. S40109, Jebel Ali Free Zone, 2589, Dubai, Emirats Arabes Unis
- +971600556655
- support@geekay.com
- www.geekay.com
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
ORDER NOT RECEIVED
I placed an order, they promised an instant delivery but I have waited and no responce.
Terrible online customer service
Terrible online customer service. Their online shopping customer care are completely unreachable by phone, or WhatsApp, or email. Which is very unsettling, after placing an order for thousands of dirhams.
I ordered the Nintendo switch 2, the only reason I opted for geekay over Amazon.ae this time is because it wasn’t available on Amazon. Now I’m regretting my decision.
Your company is the worst I've ever…
Your company is the worst I've ever used. You debited me since last week for a digital product and I still haven't gotten it till now. Your customer support is trash and very incompetent as well. I'd advise everyone to stay away from you
Kinda decent but geekay scams people…
Kinda decent but geekay scams people for Apple Card’s ps5 cards and steam cards I don’t need their scam cards only amiibo because it’s nostalgia
Gift Card codigo no enviado
Ya son dos semanas que no me dan el código de una Gift Card que compre, sus correos de contacto no responden.
Mi numero de pedido es 000540182, espero que me puedan solucionar el problema.
Gift Card Not Received After Many Days – Extremely Disappointed
I purchased a gift card from Geekay 18 days ago, and I still haven't received anything. No gift card, no update, no customer support response. For a digital item, this delay is completely unacceptable.
This experience has been frustrating and disappointing. If you're thinking about buying from Geekay, I strongly recommend avoiding this company until they can provide reliable service and proper customer support.
I regret spending my money here and hope others don’t go through the same hassle.
GEEKAY ARE SCAMMERS NEVER BUY
Geekay is a scam. I bought a PSN code and never received it. They promised a refund in 7 business days—it’s been over 8 and I’ve heard nothing. They’re ignoring all my emails. Avoid this company at all costs—they take your money and disappear. Never buy from Geekay.
#000472126 BE CAREFUL THIS IS A FRAUDULENT PAGE I GOT SCAMMED!
Order #000472126 DO NOT BUY ON THIS PAGE! On 1/9/25 I bought a $30 usdt Binance gift card and on 1/17/25 they asked me to verify my identity by uploading a photo of my cell phone ID and a photo of my debit card with which I made the purchase, I did it and they still didn't give me my debit card and they told me in an email that they would refund my money in 10-20 business days. It's been much longer than that time limit and so far they haven't refunded me, I have contacted their two emails many times and what they always told me is that they were working on the refund and that they would contact me soon, however they never did. I've already filed a complaint with VISA to request a refund.
I just want my money back, as they said they would.
I don't recommend buying anything from…
I don't recommend buying anything from the website, especially if it was a pre-order, always late or something missing like a gift with pre-order.
just buy from the store.
Failure online purchasing, with unresonable respond
I recently purchased a Bainanse Gift Card from their official website. However, due to a technical issue, the payment was processed, but I did not receive the card.
After multiple emails, their support team responded but kept asking for a credit card photo—an unreasonable and unsafe request! How is this a valid way to verify a customer? Shouldn't the email linked to the payment be enough? Or at the very least, shouldn't they offer a more logical verification method?
Do they not even know what happened? Are they unaware that the payment was completed but the code was never received?
I urge everyone to be cautious, as this company seems unreliable.
#000474823 THEY ARE SCAMMERS
#000474823 THEY ARE SCAMMERS, DO NOT BUY HERE!!! On 1/16/25 I bought a 20 usdt binance card and on 1/23/25 they told me that my payment was considered insecure and that they would refund my money. They have not refunded me and they do not respond to me in their email for support, they just ignore me. Two days ago they wrote to me from another of their emails saying that they would refund me, I asked them when and they no longer responded to me in that other email as well.
Geekay is a total SCAM – Avoid at all costs!
I've been waiting for my gift cards from order #472531 since December, and Geekay has never delivered them. The order included a $25 USDT gift card and a $5 USDT gift card, but I never received them. I've tried to contact them in every possible way—emails, messages—but they never respond. When they do, they just say, "in a few days," but they never give an exact date or actually send the gift cards. Most of the time, they simply choose to ignore me.
I'm completely exhausted from sending emails because they just don’t reply. Geekay is not only a company with terrible customer service but clearly a scam. I strongly recommend that no one ever use this website. Don’t waste your money or your time—once they get your payment, they forget about you.
Geekay is 100% a SCAM.
Es una pesima empresa no se confien…
Es una pesima empresa no se confien llevo dos meses esperando mi pedido de Gif card Binance escribi al correo que hay en la pagina y no les importa responder

Réponse de Geekay
Rakesh had been very good to helpful…
Rakesh had been very good to helpful and nice

Réponse de Geekay
They don't give you a refund nor your digital product
It's a highly suspicious website, don't trust them. I bought some Binance Gift Cards. After the payment, they asked me to verify my identity. I did it successfully. 24 hours later, they sent a message saying my codes were generated. When I went to my "My Digital Downloads" my latest purchases disappeared. I only see the one I made in September.
Now, they say their payment processor couldn't confirm the payment and a refund is on their way. So far, they have stopped replying to my emails. I even tried calling to their phone, but they never answered. I'm going to talk to my bank to force a refund. They're fishy.

Réponse de Geekay
This page is definitely a scam
This page is definitely a scam. I never received the Binance activation code in my email. Only the billing where the amount and payment method actually appear, but nothing about the activation code. Their support email never responds. I'm starting to think that everything is set up to pass itself off as a reliable site. In order to then steal from you.

Réponse de Geekay
My order number is order no 000405635
My order number is order no. 000405635. So after i made a purchase they ask me to complete verification process which is totally ok for me the only process that i can not complete was a scan of my virtual card , but is because my one is physical. But the problem is that they ignore my already for 1 week and no answer. MY ORDER IS 700 POUNDS VALUE AND THEY NOT ANSWER FOR 1 WEEK ALREADY SO PROBABLY THEY SCAM ME IM NOT SURE. I will waiter a bit but if no answer i will contact my bank accaunt and police so i refund my money

Réponse de Geekay
never to buy digital item
cant access my digital order i did last 27 march, i contacted support many times and they ignored the issue and told me the code available in orders page, every time i tried to access i received massage of A timeout occurred Error code 524

Réponse de Geekay
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