The support team at DearDoc is amazing. While utilizing a platform where data comes in and out on a daily and such a mass amount it's important to have a dedicated team for when adjustments are needed... Voir plus
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DearDoc's support is exceptionally outstanding. I don't think I've experienced customer support and response as quickly as they do and always knowledgeable and gets solved right away without hours and... Voir plus
We have been working with DEARDOC for a couple years and have been very happy with their services. They have been instrumental in our website set up and have worked closely with our marketing team to... Voir plus
Alberto, Thank you for helping me with my issue! I had put off communicating my problem and now I am wondering why I waited so long! Fast fix and now I can continue without having the pesky issue! app... Voir plus
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Fantastic help service
Luis helped me within a reasonable time frame. He was very informative and resolved the issue all within a few minutes. Fantastic help service! Thank you!
Cassidy has been a great help
Cassidy has been a great help. She suggested appropriate programs for my unique circumstance. She is polite and professional and best of all I am getting excellent results. I have received many new patient referrals due to Deardoc and plan to be a long time customer.
Terrible response time, unhelpful customer service.
Dear Doc has a decent product, but it's the people who are the problem in this company. First of all, their response time is terrible. I always need to wait a few days before my questions get answered and sometimes even weeks for my problems to be solved. This company has an unhelpful customer service where the representatives don't seem interested in helping their customers and clients at all. This company is mediocre at best.
Cassidy is very prompt and…
Cassidy is very prompt and professional, answers all questions with confidence and clarity. She is definitely a powerful asset for GetDearDoc.
She makes sure that everything is clear before moving on to the next topic.
Hans Schleicher, DDS
Thank you, Alejandrina!
We have just begun utilizing Dear Doc and have already seen benefits and efficiencies. I am both impressed and grateful to Alejandrina for her thorough guidance and the support she has provided during the on-boarding. She has made it seamless and successful.
Tyler does a great job following up and…
Tyler does a great job following up and walking me through all the hoops. He always brings up new innovative ways to improve the number of referral DearDoc generates for my practice. I know he is trained to sell additional services and he always does that but I told to stop pushing the new ones and focus on making the ones already in service to work better. I’ve been with DearDoc since late February. I have seen months where we scheduled as many as 18 and as few as 8 patients, but overall I am satisfied with what he does to help me grow my practice.
Cassidy Knox was helpful and polite…
Cassidy Knox was helpful and polite during our business review.
The company’s expertise is evident in…
The company’s expertise is evident in everything they do. Their professionalism, efficiency, and effectiveness make them a trusted partner who always goes above and beyond our expectations.
Thank you,
Dr. Little
Tyler was very effective
Tyler was very effective in helping me understand how my practice is performing and initiating the next steps in keeping it growing. Very persistent!
Cassidy knows her stuff and is helpful.
Reimagined site for our small psychiatry practice
I worked side by side with Mané (and Marlene, the designer) through several rounds of reviews as we got our new site redesigned. This redesign included a new logo, new brand colors, an entirely new copy deck, and sitemap. The team did a great job bringing my vision to life on the web.
I know site launches can be tricky, but it honestly was seamless. Big thanks to the team!
Tyler has been an asset to my Deardoc Team!
Tyler has been very proactive and helpful in generating new ideas for using the Deardoc platform and resources that will help grow my business. He is very helpful in explaining all of the statistics and goal setting. I appreciate that he reaches out unprompted to see if there is anything he can do to help me before our scheduled meeting times.
DearDoc gives results
I have been working with deardoc for a short while and have been very happy with the service so far. Helping understand SEO and redesigning my website has been fantastic. Noah Warren has been helping me watch the metrics and make sure everything is working and helping keep the practice growing on the back end while I can focus on patient care. I would highly recommend this group!
I needed an extra stage and it was…
I needed an extra stage and it was complicated, so once I entered the chat it was smooth sailing thanks to Fernanda
Recommend: good results and quick responses from…
good results and quick responses from the staff
Tyler is helping get our new website…
Tyler is helping get our new website engaging.
So far so good
So far so good! Everyone has been very responsive and helpful. I am very excited about the potential of this service
Positive Addition
Dear Doc has been a helpful tool for getting our name out there and making it easier for potential customers to connect with us online. The AI chatbot is simple to customize, which makes it easy to tailor the experience to our business and provide helpful information to visitors. Overall, it has been a positive addition to our marketing efforts and has helped improve our online presence.
Camille went above and beyond to figure…
Camille went above and beyond to figure out the answer to my question and sent screen shots explaining it. It was very much appreciated.
Cassidy was a pleasure to work with
Cassidy was quick to get us set up and efficient through her explanations making me feel reassured we would address all of my concerns and be able to see the data behind the scenes. Cassidy made sure I was set for my next review and able to ensure we are on a path to trajectory!
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