Park Christmas Savings Avis 

8 947
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m leaving this review on behalf of my nan, who had a lovely experience speaking to Indie from Park’s customer service team. My nan was feeling quite flustered and worried about her order, but... Voir plus

Noté 5 sur 5 étoiles

I was having a problem with my account, trying to activate a digital gift card, I spoke to Indi who helped me so much and was very patient with me, talking me through everything and made me feel so m... Voir plus

Noté 1 sur 5 étoiles

Refer a friend three requests to add offer to account - three advisors told me it’s been credited within 24 hrs - I’m sorry still not credited I don’t understand what the difficulty is and no one eve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I been with park over 5 years now and would never go elsewhere .it is easy to browse online and place your orders and set payment plans up .I pay by standing order every four weeks and it is affordabl... Voir plus

À propos de l'entreprise

  1. Société financière non banquière

À propos de Park Christmas Savings

Écrit par l'entreprise

As the UK’s biggest Christmas savings club, Park has helped nearly 3 million families over more than 50 years – join us and get started for Christmas today!

Joining Park is super simple. Over the year, you save towards a host of gifts cards, which can be used in loads of top high street retailers and online stores. You pay what you can when you can in regular instalments; you can even change your end target to go up or down to suit your needs.

Christmas may seem a long way off, but for those of us who love Christmas, getting ahead of managing the cost helps to make planning for it as stress-free as possible. Higher costs of living are making us all reconsider how we spend and save, so it’s a great idea to get a head start – the early bird gets the worm after all.

Join Park Today

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(8 947)

210 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Easy to order and lots of ways to pay. App is easy to use. Received my order in good time. Very pleased with my experience and have set it up to get more for next year.

6 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Park Christmas is the best way to save…

Park Christmas is the best way to save for Christmas you can pay as little as you want or as much as you want I’ve been a customer for a very long time and I wouldn’t change that as come November my Christmas is all paid for I highly recommend them

6 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I have been a saver with Park Christmas…

I have been a saver with Park Christmas Saver for a great many years, having a saving account with them is great because it helps you save for Christmas and special occasions. I would thoroughly recommend them. You pay into your account monthly what you can afford and you don’t have to worry about Christmas as it is sorted.

3 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service from park as i have 7…

Great service from park as i have 7 children plus extended family it's so easy to save with them,been shopping with them for over 20 years and will continue to do so ,so come on every one get saving as it helps out a great deal.

6 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Communication is shocking

Emailed to tell them I wouldn’t be renewing for the 2026, park replied saying they’d cancelled my order so no payment would be taking. Yet 5 days later they take a payment I ring my bank get the payment back. I then email park again, get at text msg from them saying payment failed and they would try again! Absolute joke

30 octobre 2025
Avis spontané
Logo de Park Christmas Savings

Réponse de Park Christmas Savings

Hi Kylie,

I’m sorry to hear that you’ve been unhappy with the communication.

If you contact us on 03457 678 933, we’ll be happy to check your account further for you. You can also reach us through our live chat option on the website to ensure that no orders are in place for 2026.

Alternatively, you can check this information via your online account at any time.

If a direct debit has been cancelled, you would receive an automatic SMS to advise.

We apologise for any inconvenience caused.

Thanks,
Nathan

Noté 1 sur 5 étoiles

Lies and unreliable

Unbelievable first time the Royal Mail send my vouchers to the wrong address so park Promise they promise to send next lot via a courier a total lie they use Royal Mail again and they have lost the next lot so it’s another claim form to fill out and now have to wait for a refund. They clearly can’t be trusted to do what they say!!

6 novembre 2025
Avis spontané
Logo de Park Christmas Savings

Réponse de Park Christmas Savings

Hi Gerard,

I’m sorry to hear that your order has not yet been received.

After checking your account, we can see that the original order was dispatched, but Royal Mail delivered it to the wrong address. We then sent a claim form to be completed and arranged for the cards on that order to be blocked.

Once we received the completed form, we replaced the order; however you have advised Royal Mail have lost the replacement order.

As a result, we will need to send another claim form for you to complete.

Once the form is returned, we can request the cards to be blocked and arrange a refund.

Please note that once an order is with the delivery company, it is unfortunately beyond our control.

We apologies for any inconvenience caused and appreciate your patience while we resolve this for you.

Thanks,
Nathan

Noté 5 sur 5 étoiles

For 2 years now i have saved with park…

For 2 years now i have saved with park christmas. Exactly what you save over the year or 10 months you get back. You can swop the vouchers if needs be for a small fee, very minimum if you wanted to. Theres a variety of vouchers to choose from and places to spend

5 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Carole sorted my problem very quickly

She was very helpful and sorted my problem of having cards I could not use due to stores stopping gift cards being bought but she helped me break it down to smaller denominations to give to family members.

Great job

5 novembre 2025
Avis spontané
Noté 3 sur 5 étoiles

Saving is great but customer service is not

The saving and receiving the cards is great. I had a problem with “refer a friend” as they didn’t register it so I’ve had to chase the credit a few times. And we still can’t see where my friend has had it but I got nowhere with the query so have given up. I spoke with a lady who said she wouldn’t get it and kept
Repeating one sentence over and over and an email said we both have had it but only I have!
Saving is great but customer service is not.

18 octobre 2025
Avis spontané
Logo de Park Christmas Savings

Réponse de Park Christmas Savings

Hi,

I’m really sorry to hear that you’ve been unhappy with our Customer Service.

Please could you reply on the same email thread so that we can look into this further for you?

We’ll also need the customer to contact us directly so we can review their account, as we’re unable to share any account details without speaking to them first.

Thanks,
Nathan

Noté 5 sur 5 étoiles

I have saved with Park for 3 years now…

I have saved with Park for 3 years now , usually buying vouchers as Christmas presents , so much easier paying a little a month from January than finding all the cash in one go , the website is easy to manage , very pleased with Park

4 novembre 2025
Avis spontané

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