GH Property Management Services Avis 

44
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

0/10 do not recommend GH Property Management!!!!!!! I am a resident of Maybury Rough in Woking (10 flats), have lived in my property for 1.5 years and have seen absolutely no benefit to this co... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Expensive for what they actually do it seems. Maintenance is not kept up to a good standard on the estate and criticism of this isn't received well or with a response to improve. They get overly defen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

GH Property has supported us for several years now and we have had good support from them. Our contact person does change quite frequently but our current person (Hayley) had kept us up to date and is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have a great experience with Laura who is always happy to help and support us - no matter how big or small. We are very grateful for everything she does for our RTM and her responsiveness and proac... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de gestion immobilière

Écrit par l'entreprise

Based in Lower Upham, Hampshire we predominantly provide Leasehold Block Management services


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

44 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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3,5

Tous les avis

(44)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Consistently overcharge for repairs

Consistently overcharge for repairs, if the market rate is $200, they will ask for double.

8 juillet 2026
Avis spontané
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Réponse de GH Property Management Services

We categorically deny this unfounded claim, if you would care to contact us with the information relating to your specific issue, we will of course investigate your concerns in line with the TPI and TPO code of conduct, both of which we are a member.

Noté 5 sur 5 étoiles

Our Residents management committee work…

Our Residents management committee work with GH Property Management Services to ensure our buildings and grounds are kept in good order and meet the required regulations.
We meet when serious financial decisions are required to be made and have full confidence in Laura our Property Manager. This trust enables good relationships with a safe and pleasant living environment.

26 août 2026
Avis spontané
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Réponse de GH Property Management Services

Thank you for your review Wendy, it is very much appreciated.

Noté 1 sur 5 étoiles

0/10 AVOID THIS COMPANY

0/10 do not recommend GH Property Management!!!!!!!
I am a resident of Maybury Rough in Woking (10 flats), have lived in my property for 1.5 years and have seen absolutely no benefit to this company whatsoever. We pay excessive amounts, for very little work to be done.
Using contractors known to them, that are charging over the odds and not completing jobs correctly. I see from other reviews, it isn't just us they overcharge..
Losing numerous tribunals with residents and not learning from their mistakes….
Wrongly adding in thousands of pounds for work that isn’t permitted on our lease (still not received the funds back yet).
Have been requesting documentation of where the money was spent the last service charge year and have not received it yet.
The list goes on….
If you’d like a proactive company who responds and gets jobs done…. This company isn’t for you!

18 août 2026
Avis spontané
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Réponse de GH Property Management Services

This review has repeatedly made a number of false claims against us. Our reply remains the same to that posted in November 2025.

Noté 2 sur 5 étoiles

Expensive for what they actually do it…

Expensive for what they actually do it seems. Maintenance is not kept up to a good standard on the estate and criticism of this isn't received well or with a response to improve. They get overly defensive. I'm sure they are great for the builders they work for but less so for the residents that pay the actual bills (that go up every year for less being done). Much room for improvement!

2 août 2026
Avis spontané
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Réponse de GH Property Management Services

If you have experienced a problem, we would invite you contact us directly in order to resolve this matter. Unfortunately, this review does not contain sufficient information for us to address.

Noté 5 sur 5 étoiles

Property management

GH Property has supported us for several years now and we have had good support from them. Our contact person does change quite frequently but our current person (Hayley) had kept us up to date and is in contact regularly.

29 juillet 2026
Avis spontané
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Réponse de GH Property Management Services

Thank you for your review John

Noté 5 sur 5 étoiles

Block Management of 8 flats

Having experience of larger block management companies it has been refreshing to find a more local property management company like GH Property Management Services. As a Director of our block of 8 flats I was tasked a few years ago of finding another block management company and since GH have taken over the communal areas have greatly improved and Laura has been a pleasure to deal with. She always responds promptly and follows through on outstanding issues. I would highly recommend GH as a block management company.

28 juillet 2026
Avis spontané
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Réponse de GH Property Management Services

Thank you for your review Gary

Noté 5 sur 5 étoiles

Trustworthy Company

I run several companies which GH manage and they have made my life very simple, keeping on top all the necessary paperwork, only calling when big desisions are required. I have one of their employees Hayley who deals with all three companies and literally does everything for me, i couldn't praise her highly enough.

24 juillet 2026
Avis spontané
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Réponse de GH Property Management Services

Thank you for your review Dan

Noté 5 sur 5 étoiles

We have a great experience with Laura…

We have a great experience with Laura who is always happy to help and support us - no matter how big or small. We are very grateful for everything she does for our RTM and her responsiveness and proactive nature.

23 juillet 2026
Avis spontané
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Réponse de GH Property Management Services

Thank you for your review Emanuele

Noté 5 sur 5 étoiles

Laura has been very efficient

Laura has been very efficient, prompt and helpful in all our dealings with her.

3 juillet 2026
Avis spontané
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Réponse de GH Property Management Services

Thank you for your review Parker

Noté 1 sur 5 étoiles

A very poor standard of management from…

A very poor standard of management from start to finish. This has not just been a repair issue, but a service failure. Our flat has been affected by an ongoing leak for a long time, and since May 2025 the ceiling has been down, leaving our tenants to live with the consequences for months on end.

Communication has been weak, responses have been slow, and there has been little clarity about what work has actually been done or what the plan is.

For a professional property management company, the level of organisation, accountability and urgency has been nowhere near good enough. The overall handling of this has caused a huge amount of stress and disruption

20 mars 2026
Avis spontané
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Réponse de GH Property Management Services

Further to meeting in our offices, we trust that your concerns have been addressed and that you may consider amending the comments in your review

Noté 1 sur 5 étoiles

DO NOT USE

DO NOT USE. 0/10 avoid this company at ALL COSTS. They are rude, wont show you where the money is being spent as it is i quote 'too much work', use overpriced contractors and refuse to have a meeting with you. not professional and the worst management company i've come across.

13 novembre 2025
Avis spontané
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Réponse de GH Property Management Services

Your Director has been in contact with us about your review and asked us to add their comments as follows -
I have worked with GH in excess of ten years, and have been spokesperson for Maybury Rough in excess of six years.. At no time during this tenure has anybody from GH been rude to me. All my dealings with GH have been extremely courteous, professional and polite. We have a personal property manager at our disposal, and if ever she/he are not available then a deputy steps in creating a seamless procedure. As far as the budget is concerned GH present this on an annual basis for approval, and then every month we receive bank statements in order that we can track our funds both in and out of the account. As far as contractors are concerned GH always take more than one quotation, present to us, we discuss and use the most viable offer. I meet with GH on a quarterly basis when our property manager makes a site visit. I inform all residents ahead of the visit in order that any issues may be raised. In the past our satisfaction is to such a degree that i I have been happy to afford GH a recommendation to prospective clients. The 0/10 rating is so absurd I cannot bring myself to comment.

Noté 1 sur 5 étoiles

48% of reviews can't all be wrong

48% of reviews can't all be wrong. So many issues it's hard to catalogue but looking at all the 1 star reviews they do clearly identify a theme of a company that seems not to know its business, that are defensive to the point of rudeness when challenged.

31 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Lack of competence and arrogance in…

Be careful using this company. Arrogance in communication seems pervasive across the company. Seemingly want to simply charge for their fees and serve as little as possible.

The worst Property Management Company I have worked with across my properties.

Avoid them !

30 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Laura

I've found Laura to be a reliable property manager. Communication is straightforward and timely, and any requests or issues are handled efficiently. Overall, the service has been smooth and professional

1 août 2025
Avis spontané
Noté 5 sur 5 étoiles

I've found Laura to be a reliable…

I've found Laura to be a reliable property manager. Communication is straightforward and timely, and any requests or issues are handled efficiently. Overall, the service has been smooth and professional.

7 mai 2025
Avis spontané
Noté 4 sur 5 étoiles

GHPM

Liam, Amy and Rebecca have been extremely helpful in trying to sort out the mess left by the previous managing agents. They’ve given balanced and helpful advice, obtained quotes for work in timely fashion & now helping to achieve forward planning

4 avril 2025
Avis spontané

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