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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I had the same experience as most of you with this company. I call BS on this company not only for “requiring” a certified letter to cancel in the age of technology or accepting a cancellation over th... Voir plus

Noté 1 sur 5 étoiles

Alarm functions not working, calls result on 45+ minutes on hold without answer. Receptionist promises a call back from technician later that evening or next day - no call ever returned. Impossible to... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Contract was up last November,2020.They automatically kept it going. Without my approval. I've called,pleaded, several times to stop withdrawing from my bank account always an excuse. Just sent a cert... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought a house and took over the buyers contact. I have had nothing but dedicated employees trying to do all they can to assist me. Our installer Anthony V., is a great guy, he has gone abo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'équipement de sécurité
  2. Magasin de meubles

Informations provenant de diverses sources externes

GHS Security provides connected smart home solutions and integrated security systems for homeowners & businesses across the US. Learn more about our customized solutions by visiting www.ghssecurity.com/smarthome .


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Worst company EVER

UPDATE: Someone reached out to me via this website and guess what?? Nobody has still called me per the message I received..
BUYER BEWARE.
THEY NEVER FOLLOW THROUGH OR UP! I have a contract for equipment that doesn't work properly. Nobody is willing to help me they all say somebody will call you back which they don't. I have been lied to continuously. I pay almost $50 a month and my home is not safe. The app barely works, it doesn't notify you when someone is near your camera and the camera has a delay so all you see is the door closing. I don't recommend this company. I have buyers remose

9 octobre 2019
Avis spontané
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Réponse de GHS Security

Crystal, upon receiving your review & response to our request for more information, we were able to locate your account and expedited your account issues to a manager for personal contact and resolution. My notes indicate that we were able to get in touch with you, and that the issues you had experienced have been resolved. If that is not the case, and should you need assistance with anything further, please contact us directly at customerfeedback@ghssecurity.com

I hope we were able to assist you and resolve any & all of your issues; should you need anything else in the future, please reach out to assist and we would be more than happy to assist. We appreciate your patience and greatly appreciate you being a customer of GHS Security.
Here to serve,
GHS Security

Noté 5 sur 5 étoiles

Lawarren is awesome

Ghs is so awesome. I recommend Lawarren to install my family and friends alarm system. He knows his job. It was the best experience I've ever experienced with a technician installing and teaching me how to operate the equipment. Thanks ghs for sending him he is the best.

15 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Lawarren

Lawarren, was courteous and helpful, he was able to assist in setting everything up and going the extra mile to assure I was all set prior to leaving.

14 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Lawarren wow you did an amazing job…

Lawarren wow you did an amazing job serving my account. You was on time, well educated about your equipment. Thanks for getting my system back up and working in a timely manner. Your super!!!!!!!!!!

13 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

LaWarren Hall was an excellent Alarm…

LaWarren Hall was an excellent Alarm Installer who was patient and kind and took the time to show me and explain to me how to work my system. He has excellent customer service skills and I would highly recommend him to anyone. He should get employee of the year award!!!

6 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Lawarren the technician

Lawarren the technician. I was very very pleased with the work that has been done. Lawarren is very knowledgeable with his job. He explained everything to me that I could understand. Ghs should be so proud to have him as an employee.. I recommend him to everyone.

29 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Thanks to an excellent representative

I thank you, Edgar, for all of your excellent customer care today. In addition to being very polite you were also very knowledgeable. But the thing I appreciated most was how completly you handled my multiple requests today.

I must tell you your customer service skills are exemplary, and I would know, because I am a Customer Service Supervisor. You are a very well-trained representative. I wish you all the best in your career.

Hope Gordon (now a very satisfied customer)

24 juillet 2019
Avis spontané
Noté 1 sur 5 étoiles

BEWARE

BEWARE! Read their contract very carefully before you sign. Cancelling there service can cost you more than what you bargained for. To cancel their services, they make you send them a certified letter and they continue charging you after. For example in my case I started my service in September 2014 and cancelled in March 2019, Martin one of their reps stated that I will continuously be charged monthly until August 2019 even though I no longer have their services. This is not fair, why should we pay for services we no longer have! However, like Martin said I should have read the contract and it's fine print very carefully. That their was nothing he could do. I do not recommended this company to no one at all!!!

17 mai 2019
Avis spontané
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Réponse de GHS Security

Ms. Yglesias, we are disappointed to hear of your frustration with our cancellation policy and apologize for any trouble that this process may have caused you. If you will be please email your account information (phone number and address as listed on your GHS agreement) to customerfeedback@ghssecurity.com, we will do all we can to provide you with satisfactory resolution.

We hope to hear back from you soon,; thank you for your patience and for the opportunity to serve you.
-GHS Security

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