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Noté 4 sur 5 étoiles

Hello. Thank you for the opportunity to give my feedback. While I am enjoying the products, I am an older woman and my hair is changing to silver and white. Do you have something for us older Ginge... Voir plus

Noté 5 sur 5 étoiles

Our family of redheads, ranging from strawberry blonde to deep auburn, loves these products. The shampoo has added a fresh shine to our shades, and the conditioners keep our hair light without weighin... Voir plus

Noté 5 sur 5 étoiles

I love all the Gingerful products and have been using them for several years now. I never use anything else on my hair! They are a decent price, my hair looks great and I like that there are no nasty... Voir plus

Noté 2 sur 5 étoiles

I have a hard time believing all those 5 star reviews, as my experience with Gingerful has been completely the opposite. I ordered two sets of the shampoo, conditioner, and leave-in spray conditioner... Voir plus

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3,9

Bien

TrustScore 4 sur 5

26 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,9

Tous les avis

(26)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Older Gingers

Hello. Thank you for the opportunity to give my feedback. While I am enjoying the products, I am an older woman and my hair is changing to silver and white. Do you have something for us older Gingers to help with alleviating the fallout of these beautiful strands? I refuse to cover it up.
Thank you

16 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I love all the Gingerful products and…

I love all the Gingerful products and have been using them for several years now. I never use anything else on my hair! They are a decent price, my hair looks great and I like that there are no nasty ingredients. Communication is always excellent too.

8 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Our family of redheads

Our family of redheads, ranging from strawberry blonde to deep auburn, loves these products. The shampoo has added a fresh shine to our shades, and the conditioners keep our hair light without weighing it down. I’m already on my third order and plan to keep using them.

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I sincerely love this product

I sincerely love this product as it seems to be the only thing that both clarifies my hair without damage and moisturizes without weighing down my hair.

30 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Gingerful is not for me!

I have a hard time believing all those 5 star reviews, as my experience with Gingerful has been completely the opposite. I ordered two sets of the shampoo, conditioner, and leave-in spray conditioner in order to get free shipping to the US. I have seen absolutely no enhancement in my color and it makes my hair dry and hard to comb. I have to use another conditioner to make my hair manageable and not feel like hay. Gingerful’s claim that the dryness is due to a transition to sulfate free products is baseless, as I only use sulfate free products. I also left a review on the Gingerful website and they did not publish it. If you’re a redhead looking for a boost in color, save your money and try Watercolors from Tressa. I use the Metallic Copper color and love it.

17 mai 2026
Avis spontané
Logo de Gingerful

Réponse de Gingerful

Hi there,

Thank you for taking the time to share your feedback.

We're sorry to hear that Gingerful wasn't the right fit for your hair. Whilst many customers see a colour boost over time, we appreciate that results can vary and that you did not experience the improvement you were hoping for.

We're also sorry to hear that you found the shampoo and conditioners too drying for your hair. Factors such as hair type, texture, porosity, water hardness and previous routines can all influence how a product performs.

We value all genuine customer feedback and do not remove or withhold reviews based on sentiment.

If you would like to discuss this further, feel free to contact us directly via our website so we can help.

Thank you again for giving Gingerful a try and for sharing your feedback.

Noté 2 sur 5 étoiles

Sadly for me this shampoo has dried my…

Sadly for me this shampoo has dried my scalp resulting in dandruff type flakes. My hair feels squeaky clean but the itch drives me mad. Haven't been able to use long enough to see any change in my faded natural red colour.

9 juin 2026
Avis spontané
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Réponse de Gingerful

Hi there,

Thank you for taking the time to leave your feedback.

We’re sorry to hear your scalp has felt dry and itchy, and that you’ve experienced flaking – that’s definitely not the experience we’d want you to have. An overly “squeaky clean” feeling can sometimes indicate that the hair or scalp is adjusting to a different cleansing balance compared to previous products, particularly if the scalp is on the more sensitive side.

That said, everyone’s scalp is very individual, and it sounds like this routine hasn’t agreed with yours.

We really appreciate you giving it a try, and if you would like us to look into this further with you, you’re very welcome to contact us directly via our website so we can help.

Thank you again for your feedback.

Noté 5 sur 5 étoiles

Great Product

I was a bit skeptical about trying this shampoo, but discovered that it is wonderful. I am a strawberry blonde, but my natural color has faded with age. This shampoo brought out all sorts of red and golden tones in my hair and left my hair with a soft texture and shiny appearance. I’m very satisfied and plan to try the conditioner.

30 octobre 2025
Avis spontané
Noté 2 sur 5 étoiles

Disappointed

I purchased the shampoo, conditioner and mask. I always use clean and natural products without harmful chemicals/ preservatives. I have very long red hair and it's in good condition. I like the shampoo and it smells lovely. However it has no impact on the colour and does not enhance my red hair at all. Sadly the conditioner and mask are awful. They do not moisturise the hair. They don't absorb into the hair at all and they leave my hair feeling very dry, dehydrated and tangled even when I brush my hair before washing it. I've washed my hair a few times now and I've had to buy another brand of conditioning mask to get my hair back to its usual condition.

15 septembre 2025
Avis spontané
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Réponse de Gingerful

Hi there,
We're sorry to hear you haven't enjoyed using our products. As you've mentioned using it a few times, it could be a case of your hair moving through a transition phase of sulphate-free and silicone-free products, so it would be helpful to know a bit more about what you used previous to Gingerful. In terms of the colour-enhancement results we would certainly say that these can take longer than a few washes to show a real boost – everyone's shade is different and the results aren't usually instant, as the low level of henna is designed to be used consistently for a gradual boost in red tones.
If you would like to email us through our website regarding the conditioner and mask we'd love to talk to you more about it!

Noté 5 sur 5 étoiles

Best Products for Natural Red Hair

Thank you so much for these amazing products! My hair does not do well in humidity and usually just looks crazy and frizzy after a day at work. I have tried so many companies and eventually settled for one that specialized in curls. I had some results with them and was content. When I found Gingerful I was attracted to the simple ingredients and customer testimonials. I have been using Gingerful since April 2025 and am so happy with the difference in my hair. In just the first few weeks of use coworkers complimented me on how vibrant my hair got. I noticed how much smoother and full it started to look. I used to have to worry about putting in gel to try to keep my hair controlled every day. I was so excited when I was able to go out this summer with no gel and was not a victim of frizz and chaos! I am so grateful I found Gingerful! This really was a game changer for me.

28 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Ginger from Canada

I am 51 year young mom of two teens, and piano pedagogue who also happens to be a part of rarest hair group - gingers.
Being the rarest hair group has sometimes left me not loving my hair (how ridiculous that sounds rights now!), and I have put my beautiful auburnish red hair through perms, highlights and various colour shampoos. Add two pregnancies, daily life stressors, and menopause to the mix and my hair started loosing not just my signature red mane but life too. I wanted my childhood colour back. Your products came up after I did an extensive research on red hair. So, I made that click, and ordered your bundle.
After my first wash, I looked in the mirror and there she was; the red hair from my teens (before all the chemicals and torture I put my hair through). I saw ME. This is exactly who I was meant to be; an auburn ginger.

Thank you Emma and Gingerful.

24 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Full of the Joy of being a Ginger!

As I searched for a product to specifically meet the unique needs of being a natural redhead, the Gingerful ads and Q&A's were very helpful. After placing an international order, the team was very helpful in ensuring the Gingerful product arrived to me here in the USA.
The product exceeds expectations, as it has revitalized my hair, added more body and restored the natural color. So thankful for being a natural redhead and so thankful for Gingerful products to help maintain this part of my "identity". We're a unique people, usually known for our joy and determination to excellence. And Gingerful products exemplify this. Thank you so much !

18 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Worth every penny!

I’m in my mid 30s and I’ve been getting more white hairs and more fading color. In just over a month Gingerful shampoo and conditioner has brought vibrancy back to my color and I even have fewer white hairs! Very impressed and happy with my purchase!

4 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Natural redhead here!

I'm a natural redhead. I was using a different shampoo and conditioner at the time and felt I needed a change. Surprisingly, Gingerful showed up out of nowhere. I hadn't done a search yet for shampoo and conditioner. I clicked on it and was looking into purchasing it. Thought I'd try this product out. It's a great product. The smell is amazing. It leaves my hair feeling great. I'm in my 40's so my red hair has changed over time. Hopefully this product can help my hair.

17 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

as a natural red head i really…

as a natural red head i really appreciate a shampoo made especially for my colour .my hair was the colour of a new conker when i was young .now being over 70 it has faded as one would expect but gingerful makes it still look amazing .it has taken me a life time to appreciate their phrase "treat your hair as if it's rare" thankyou .

19 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Expensive, ineffective product

The initial order was delayed after paying for fast delivery, after receiving an email advising that the shampoo, conditioner, mask combo was out of stock. My order was received the following week with no refund of the increased postage for fast delivery.

Turning to the products, they smell lovely, but left my hair very tangly and dry, with no difference in the colour tone of my natural red hair. I passed the products onto my daughter who has long red hair, thinking it may be different for her and she found that the products left her hair dry and unmanageable. I would strongly recommend John Frieda red shampoo and conditioner for keeping the red tones of your hair, gingerful prodcts are much more expensive and leave your hair in a bad condition. I also left this review on their website but it has not been published

19 février 2024
Avis spontané
Logo de Gingerful

Réponse de Gingerful

Hi there, we are sorry to hear about your experience using our products. Firstly we are sorry for the oversight on the refund regarding the express shipping. This was overlooked and should've been automatically granted to you, so we will arrange for this now.

With regards to your experience with our products, we're sorry to hear that you and your daughter haven't got on well with them. From using John Frieda and moving to our products, it's possible that the tangly/dry sensation could be down to moving from sulfate-containing products (John Frieda) to sulfate-free (Gingerful). There can be a transition phase when moving to sulfate-free, but we understand that this may not be something you would be willing to work through. Also, the John Frieda products boost red colour by dropping pigments, so if you have seen quicker results using those, that is because Gingerful works in a more natural, organic way – powered by henna.

With reference to the unpublished review, as your content mentioned another product, this was automatically flagged as pending, which is why the content hasn't appeared on our website. We are sorry also for not having contacted you directly yet, since leaving the review, in order to resolve the matter.

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