Amazing quality and the brand stands for great things! I’ve previously bought the black high waisted leggings which were a perfect fit, really comfy and durable. I grabbed the ‘cosy mode’ hoodie this... Voir plus
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Lisez les avis des autres
As a customer who's been with you from the beginning, I've always been satisfied with the quality. You can feel the love they put into every piece, the beautiful details worked down to the last detail... Voir plus
L'entreprise a répondu
Brought 3 hoodies from the cozy collection range, and i’m obsessed!! They are so comfy and soft perfect for autumn/winter. The colours as always fit the aesthetic and an oversized fit which I love in... Voir plus
L'entreprise a répondu
Head over heels in love! These pajamas are an absolute DREAM. My son is 3 and the quality of the material did not go unnoticed. He has formed quite an attachment to them, and I think I might ne... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Girl Of Muse brings you sleepwear and loungewear designed for comfort and calm. Join our community, share your story, and feel valued every day. Let’s make rest and relaxation something special, together.
Coordonnées de contact
Royaume-Uni
- info@girlofmuse.com
- www.girlofmuse.com
4,9
Excellent
308 avis
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Just all around great!
Fantastic customer service! Excellent delivery time. Quality of product is absolutely amazing!! Couldn't recommend Girl Of Muse enough!
6 mars 2023
Réponse de Girl Of Muse
Hi Caitlin,
Wow, what a fantastic review! 😊
We're over the moon to hear that you're loving Girl Of Muse. Your support means the world to us, truly. It's amazing club members like you who make our community so special. We can't wait to bring you even more comfy and sustainable pieces to adore. Feel free to shout if there's anything you need - we're always here to help. Looking forward to your next visit, Caitlin!
Our appreciation,
Your Girl Of Muse Family
Fantastic customer service
Fantastic customer service. Great dealing with a small family business
31 décembre 2022
Réponse de Girl Of Muse
Hi Sarah,
Your glowing words have made our day! 😊
We're overjoyed to know that our commitment to excellent customer service resonated with you. As a cherished member of our Girl Of Muse family, your support is the heart of our business. We look forward to serving you again soon, and keeping you comfortable. Remember, we're just a message away if you need anything. Your Girl Of Muse journey has only just begun, and we're excited about what the future holds.
Our appreciation,
Your Girl Of Muse Family
Sizing completely off and they won’t accept a return
This is the first time I’ve purchased from Girl of Muse because I fell in love with the Teddy Jacket - Cloud. When it arrived it came in a lovely bag but the coat was massive I know it is meant to be oversized which is why I wanted it, I love oversized clothing but this is just ridiculous, I ordered an XL as that said it would be a 14 - 16 but it’s more like a size 20. The arms are also ridiculously long and the inside cuffs are badly stitched, even with all of that I still actually liked the coat so would have tried it in a smaller size but they were sold out so I was just going to send this one back but it when I have tried to create a return it says that because it was a sale item I can’t return this? I appreciate it states this in the returns terms and conditions but it should be made much clearer when you are purchasing an item on sale, it should say this before you check out, if it had I probably wouldn’t have purchased it as I like knowing I can try an item and check the size and send it back and re-order if I need to especially when ordering for the first time with a company so this was really annoying/ disappointing especially when I ordered my normal size and it’s clear that the sizing is completely off as it’s not just me who’s saying it, if you look on Vinted and Depop who are selling this coat for the exact same reason saying it it’s far too big and the sizing is off. Really disappointing especially when there is other items I would have purchased from this brand but knowing I can’t return if needed has now put me off.
4 février 2023
Avis spontané
Réponse de Girl Of Muse
Hi Charlotte, thanks for your review of our Girl Of Muse Cloud Teddy Jacket. We're sorry to hear that you're not happy with the fit - we always aim to please our club members but understand that sometimes things don't quite work out as planned. That's why we have tried to make the returns process as simple as possible, the start your return please visit returns.girlofmuse.com and follow the steps provided. We hope this helps! 😊
Our Teddy Jackets are designed to be a large oversized fit and we have tried to provide as much detail as we can in the description of the item on our website. We're sorry to hear it was too large for you and will take this onboard for future productions.
We're glad you liked the jacket despite the issues with the fit. If you'd like, please reach out to our customer service team at info@girlofmuse.com and we'll be more than happy to help resolve this for you.
Thank you again for your feedback, Charlotte, and we hope you have a great day!
Our appreciation,
The Girl Of Muse Team
Girl Of Muse is the brand of dreams!
Girl Of Muse is the absolute brand of dreams!
I have been purchasing from this brand for over a year. From their tote bags, to their shorts, to now their new extremely comfortable pjs!!
If you are looking for a sign to dig in and purchase something, make this it!!
They are the most helpful sellers, who care about YOU!
Thank you for making comfort and happiness is a priority! I can’t wait to see what’s yet to come! Xx
2 février 2023
Avis spontané
Réponse de Girl Of Muse
Thank you for choosing Girl Of Muse, Sam! We're so happy to have you as a club member, and we're thrilled that you love your new PJs!
Comfort and happiness are what we do best, so it means a lot to hear that we're hitting the mark.
We hope you'll continue to shop with us in the future and thank you for your kind words.
Our appreciation,
The Girl Of Muse Team
Delivered in a timely and efficient…
Delivered in a timely and efficient manner once again. Beautifully packaged and also beautiful clothes. So happy with my items.
2 février 2023
Réponse de Girl Of Muse
Thank you for your continued patronage of Girl Of Muse, Caroline.
We are so happy to know that you are pleased with your purchases and that our items were delivered promptly and efficiently.
We appreciate your kind words about our packaging and clothing, and we look forward to serving you again in the future.
Our appreciation,
The Girl Of Muse Team
Réponse de Girl Of Muse
Thank you so much for your kind words Zoe!
We're so happy to hear that you're enjoying your Girl Of Muse pieces. We take great pride in the quality, and it's wonderful to know that our hard work is appreciated.
Thank you for being a part of the Girl Of Muse community and we hope to continue bringing you beautiful pieces for years to come.
Our appreciation,
The Girl Of Muse Team
Wow 🤩
Wow 🤩
Delivery arrived today !!
All individually packaged and the quality is amazing !!
I was lucky enough to get some pieces in the sale but having seen the products I will definitely be buying more x
1 février 2023
Avis spontané
Réponse de Girl Of Muse
Thank you so much for your kind words and for supporting Girl Of Muse, Karen.
We're so happy to hear that you love the pieces you've ordered and we can't wait to see what you choose next. Thank you for being a part of our community!
Our appreciation,
The Girl Of Muse Team
Blown away by the quality of clothing
Blown away by the quality of clothing!
I have been following the brand since its launch, but had my reservations ordering what with it being a new company and the items being a little pricey side.
However, I'm so glad I did as the quality is worth every penny. I've tried a few hoodies, t shirts, shirts and a jacket now - all are now firm favourites in my wardrobe.
Great attention to detail, for example branded buttons. Hoodies have washed well, kept their shape and not bobbled so far.
Teddy fleece jacket is thick, heavy and warm, beautifully packaged in a drawstring bag for safe keeping.
Clothes are mostly oversized but clearly stated on the website and come in a wide range of sizes. Suitable for those who are tall like me! I'm over 6ft and size XL fits well and oversized.
Can't recommend enough and looking forward to future drops!
2 février 2023
Avis spontané
Réponse de Girl Of Muse
Thank you so much for your kind words, Sophie! We're so happy to hear that you love our clothes as much as we do.
We put a lot of thought into every detail of our pieces, from the fabric to the construction, and it's great to know that it shows. We're passionate about creating high-quality clothes that will last, and we're glad that you've found them to be worth the investment.
Thank you for being a part of our community, and we can't wait to continue bringing you amazing clothes in the future.
Our appreciation,
The Girl Of Muse Team
Réponse de Girl Of Muse
Thank you for your kind words, Elle!
We're so happy to hear that you love your PJs and that you appreciate our sustainable packaging. We strive to create the best quality products possible and are glad to know that we've succeeded in doing so with our PJs.
Thank you for supporting Girl Of Muse and we hope to continue delighting you in the future.
Our appreciation,
The Girl Of Muse Team
Teddy jacket
I ordered the Teddy Jacket and oh my goodness, it's beautiful, so warm and cosy, I absolutely love it, customer service has been amazing when I've made a few enquiries, I would recommend this company one hundred percent.
1 février 2023
Réponse de Girl Of Muse
Thank you for choosing Girl Of Muse and taking the time to write such a lovely review, Shirley.
We are so happy to hear that you love your Teddy Jacket! Our team strives to provide excellent customer service and we are thrilled to know that we have succeeded in doing so.
Thank you for recommending us and we hope to see you again soon!
Our appreciation,
The Girl Of Muse Team
So so happy
If your looking for a comfy and clean brand then this is the place.
My sweatshirt arrived in such beautiful packaging.
I ordered it a couple of sizes up to make it really oversized which will be perfect to wear everywhere with a pair of leggings, can’t wait to purchase more. They are very hard working people and you can tell a lot of hard work has been put in to ‘Girl Of Muse’ so so happy
1 février 2023
Avis spontané
Réponse de Girl Of Muse
Thank you for your kind words about Girl Of Muse, Michelle!
We're so happy to hear that you love our products and that the packaging caught your eye. We put a lot of care into every aspect of what we do, from designing the perfect sweatshirt to making sure it's packaged with love 🥰
We hope you'll continue to shop with us and recommend us to your friends. Thank you for being a part of the Girl Of Muse community!
Our appreciation,
The Girl Of Muse Team
Having to pay customs fees every order
Having to pay customs fees every order is a joke to be fair paying for delivery as it is why can't this be addressed
31 janvier 2023
Réponse de Girl Of Muse
Hi Jason, thank you for leaving your honest review. We understand the disappointment that comes with receiving unexpected charges on an international shipment. It's a situation that we'd like to rectify, but unfortunately, customs duty and tax are determined and imposed by the destination country and are beyond our control as a small business.
While it may be disheartening, we want to assure you that we empathise with your experience and are doing everything in our power to make it as seamless as possible for you. Despite our limited resources, we strive to provide the best service possible, and we hope that you will continue to support us.
Please don't hesitate to reach out to us if there's anything else we can help with. We appreciate your understanding.
Our appreciation,
The Girl Of Muse Team
I had followed this brand for a while…
I had followed this brand for a while and loved their clothing. From the colours being neutral giving clean girl aesthetic which we all love! And the sustainability aspect was the cherry on the cake for me, I purchased the MUSE fleece and leggings to match and wow. I am not disappointed I didn’t expect to love them as much as I do.
For the price they are so worth it, I am going to purchase more colours as they have not been off since I bought them. Love the idea you collect points with each perfect to get something for free my first free gift will be a pair of MUSE socks!
If your thinking of buying….. DO IT! You won’t look back xxx
1 décembre 2022
Avis spontané
Réponse de Girl Of Muse
Thank you so much for your kind words, Megan!
We're so happy to hear that you love our clothing as much as we do and that our sustainability efforts resonate with you.
It means the world to us that you decided to purchase our MUSE fleece and leggings and we hope you'll love them for years to come. We can't wait to see what colour combinations you choose next, and we sincerely appreciate your loyalty as a club member.
Thank you again for your support; it means everything to us!
Our appreciation,
The Girl Of Muse Team
Unless giant dont buy pjs
I brought a pair of pjs for £56 they arrived I tried them on and the arms and legs where far too long. They was not in proportion. I didn't hear from them so I ask to return which I did at my own cost. I even chased up the return and was told 14 days to sort out.
Today got a rejection because i didnt send back in original packaging and there is a mark on the front. I have told them not to send back unless i grow a foot and then wont trip over just walking,
so I wont be buying anything from them again, shame I liked the socks and the candles even thought they was a little expensive.
11 janvier 2023
Avis spontané
Réponse de Girl Of Muse
We're glad to hear that you liked your socks and candles! But we're sorry to hear that you had a negative experience with the sizing of your PJs, Anna.
We try to cover a variety of sizes to cater for all of our club members, and we're sorry to hear that your PJs did not fit correctly. We would recommend sizing down to 2XL in this case.
We understand everybody is different and how frustrating it can be to receive a size which doesn't fit correctly; because of this, we try our best to make the returns process as simple as possible and even offer free exchanges.
Unfortunately, we are unable to process a return for your item due to it being returned worn, soiled and without original packaging or tags. We have covered the cost of returning your item to you, as requested. For more information, please see our Shipping & Returns page- https://girlofmuse.com/pages/shipping-and-returns. We appreciate your understanding of this Anna.
Thank you for taking the time to leave your review and please know that we are sorry for any inconvenience caused. We hope that you will consider giving us another chance in the future. If you need anything else, please don't hesitate to reach out to our team. We aim to provide our club members with excellent customer service and reply to all emails within 24 hours during office hours, but usually a lot sooner.
Our appreciation,
The Girl Of Muse Team
Wow! True quality and class
This is truly a business of passion and love from the founders. As someone who has had a baby this year, the oversized look is my only look and it’s great to have found garments that are perfectly oversized (definitely stick true to size when ordering). I have now placed two orders and the quality is amazing, the fabric is so soft and hangs just right. The Cosy Christmas candle smells so warm and cosy; it definitely holds its own and can be smelt around the entire house! I had a small issue with one of the garments but the customer service is absolutely second to none!! Lightening communication and quick to go the extra mile to resolve. If you are procrastinating over items in your basket, place the order, you won’t regret it!
21 décembre 2022
Avis spontané
Réponse de Girl Of Muse
Dear Molly,
Thank you so much for your kind words about our brand! We're passionate about creating comfortable and stylish clothes that make women feel beautiful, and it's wonderful to hear that we're succeeding. We're so happy to hear that you love our oversized look - it's one of our favourite things too!
We're grateful for your support and we hope you'll continue to love our clothes for years to come. Thank you for taking the time to write such a glowing review. We truly appreciate it!
Our appreciation,
The Girl Of Muse Team
Highly recommend!
Really lovely products, my fleece is beyond cozy and warm, and it arrived in great time after new years.
1 janvier 2023
Réponse de Girl Of Muse
Thank you for your kind words, Samantha!
We're so happy to hear that our products have made you feel cosy! We appreciate your order and we hope to continue serving you in the future.
Our appreciation,
The Girl Of Muse Team
Fast shipping and great quality!
6 janvier 2023
Réponse de Girl Of Muse
Thank you for your review Elysa, and for choosing Girl Of Muse.
We're so happy to hear that you're pleased with both the quality and shipping of our products. We strive to provide the best possible experience for our club members, so it is wonderful to receive feedback like this.
Thank you again for your support, and we hope to see you back soon!
Our appreciation,
The Girl Of Muse Team
The tote bag is a quality item that everyone can use
Very quick delivery and the tote bag has far exceeded my expectations! This is a quality item, sustainably-sourced and looks amazing. I've already sent the link to family and friends - everyone will have use of such a well-made bag. Having enjoyed Gemma's YouTube vlogs over the past year, I wanted to do a little bit to show my support for this lovely little family. Just like her channel, the tote was a real surprise - I knew it was attractive and fashionable, but it's strong, durable and made for real-life - not just nice to look at! Thank you - I'll definitely be buying more! Amanda xx
6 janvier 2023
Réponse de Girl Of Muse
Thank you so much for your kind words, Amanda!
We're so happy you love the tote bag and we appreciate your support.
The tote bag is one of our most popular items because it's stylish, functional, and perfect for everyone. We're glad you'll be using it for years to come!
Thank you again for choosing Girl Of Muse, and please let us know if there's anything else we can do to make your experience even better.
Our appreciation,
The Girl Of Muse Team
Simply Amazing 🤍
I have been a customer of Girl of Muse for a while now and I would highly recommend them to anyone who is looking for high quality products at a really reasonable price. I found the products by following Gemma on Instagram and YouTube and she and her family are so relatable. Gemma often models the clothing in her videos and they are just amazing. I’ve placed multiple orders from various drops and they just get better and better. The customer service is outstanding and they always go above and beyond. They communication is excellent and you truly feel valued as a customer. It’s going that extra mile that makes customers keep going back. They also offer a great rewards scheme for members that’s worth a look. Many of the items sell out quickly because they are so popular so make sure you get your order in quick. I can’t recommend them highly enough so anyone thinking of placing an order don’t hesitate. I can’t wait to see what they have coming up with their next collections xxx
5 janvier 2023
Avis spontané
Réponse de Girl Of Muse
Thank you so much for your kind words, Gemma!
We are thrilled to hear that you have been our customer for a while and have had such a positive experience with us. It means the world to us that you feel valued as a member of our club and that you have found our products to be of such high quality at a reasonable price.
We're glad that you have found our customer service to be outstanding and that we have been able to go above and beyond for you. We're also happy to hear that you enjoy following Gemma on Instagram and YouTube; it means the world to us!
We really appreciate your loyalty and the fact that you have placed multiple orders with us. It's always a pleasure to have you as a member of our club, and we're glad to have you with us.
We're sorry that so many of our items sell out so quickly, they are very popular, and we always try and order the correct amount of stock, but not too much; to make sure we don't produce any waste. We're glad that you have been able to get your orders in on time!
We hope you continue shopping with us and enjoy our rewards scheme. We can't wait to show you what we have coming up in our next collections!
Thank you again for your support and for choosing to be a part of our community. We hope to see you again soon!
Our appreciation,
The Girl Of Muse Team
Excellent quality products and customer care to match!
Once again, the Girl of Muse team have responded to my email in the most prompt, super efficient and, most importantly, friendly way. In my opinion, you will not regret buying from this company. Not only do they provide customer care and service second to none, their products definitely reflect this with impeccable attention to detail, positive company ethos and the highest quality garments I’ve had the pleasure of treating myself to recently! I have numerous pieces from their collection and the recent “cosy collection” is also a joy, I’m sure it’s been said before but it really is like wearing a hug. I love all of it and was lucky enough to receive a few key items from Santa this year! Excellent value for money as the products are so high end yet so “wearable” across so many styles. I’ve said it before but have to reiterate, this is a company that reflects its ethos/clothing affirmations through its incredibly positive approach to customer care. I’m delighted.
4 janvier 2023
Avis spontané
Réponse de Girl Of Muse
Wow, thank you so much for such an amazing review Lynne!
We are absolutely thrilled to hear that you have had such a fantastic experience with our brand and that you love our products. Club member care and overall experience is extremely important to us, and we are so glad to hear that you have felt the level of care and attention we put into our interactions.
Your kind words about the attention to detail, positive company ethos, and high quality of our garments mean the world to us. We're thrilled that you feel like you're wearing a hug when you wear our "Cosy Collection" and are overjoyed that you were able to receive some key items from Santa this year.
We always strive to offer excellent value for money and are delighted that you feel that our products are high end yet wearable across so many styles.
Thank you so much for your loyalty and for choosing Girl Of Muse. We truly appreciate your kind words and hope to see you again soon. Have a wonderful day!
Our appreciation,
The Girl Of Muse Team
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