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Integra Global Solutions, your trusted partner in modern bookkeeping solutions. Integra Global Solutions is a leading provider of outsourcing accounting services, with over 20 years of working experience and a dedicated team of 1600+ professionals serving 500+ accounting firms. Headquartered in Pittsburgh, Pennsylvania with its offshore centers in India. At Integra Global Solutions, we specialize at using the power of artificial intelligence to transform your bookkeeping processes. Our mission is to make financial management easier and less troublesome for every business, regardless of its size. We provide you with services so that you, as a business owner, can focus on the core aspect: growing your business. Be it process automation, data accuracy, or financial insights, Integra Global Solutions is here to guide you through the modern uncertainties of bookkeeping. Visit for more info at www.globalintegra.com
7500 Brooktree Road Pittsburgh (Wexford), PA, 15090, Pittsburgh , Etats-Unis
3,6
3 avis
N'a pas répondu aux avis négatifs
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Easy coordination and great communication. Highly recommend!
Réponse : Integra Global Solutions
Thank you for your kind words! We're glad you had a great experience with our coordination and communication. We truly appreciate your recommendation!
I worked with this company for years for my property management bookkeeping, and for a long time I was very happy with their service. However, over the last 24 months, the quality of their bookkeeping has severely deteriorated to the point that I had to stop using them.
I do not know whether there was an ownership or management change, but the decline seemed to begin when my longtime bookkeeper apparently went on maternity leave. After that, I was assigned bookkeepers using anglicized names rather than their actual Indian names, which struck me as odd. More importantly, the service became significantly worse.
I requested a different bookkeeper and was told I had been reassigned, or at least given a different name, but the problems continued. I asked for another change, and the same thing happened again. There were repeated data-entry errors that I had to pay other bookkeepers to clean up, records went missing, communication was poor, and emails often went unanswered for days.
Another concern was the billing. I was supposedly being charged hourly, yet the amount billed was exactly the same every month, down to the penny, even as the monthly charge increased over time — first by about 15%, then again by about 21%.
Based on my experience, I can no longer recommend this company.
From the very start, they are a very professional and well organized company. As we have very unique bookeeping requirements, Mark took the time to familiarize himself and ask many questions to better serve our business requirements. I would Highly recommend Integra Global Solutions and a special mention to Mark for his diligent work, streamlining our bookkeeping and consistently doing a GREAT job.
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