Glossy Bingo Avis

775

•

3,9

Salle de bingo

Écrire un avis Visiter le site web

Écrire un avis

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Played a couple of weeks, won some fair amounts, however played tonight and it all went downhill. The usual pay-outs failed to materialize, So I decided to quit. You keep playing hoping for the same... Voir plus

L'entreprise a répondu

Really very helpful customer support. Special mention to Teresa who helped me when I got confused over wagering requirements. She saved me from losing over £200! Eternally grateful to her. Oh, grea... Voir plus

L'entreprise a répondu

I’ve been a customer for a few years but stopped playing due to the length of time for withdrawal, I played today withdrew £100 super speedy , money received in minutes and no problem registering a ne... Voir plus

L'entreprise a répondu

I am still awaiting response regarding id verification from Friday and was told 1-3 working days but have now been told to keep waiting. Honestly this company is doing everything possible to not pay o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Glossy Bingo

Écrit par l'entreprise

: With tonnes of casino games, slots and exciting bingo rooms, Glossy Bingo is your ticket to fun and prizes!
Our response to the current situation: At Glossy Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
Our approach to Safe Gaming: Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
Getting in touch: For any queries, please contact us at support@glossybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.

Coordonnées de contact

3,9

Bien

775 avis

5 étoiles

4 étoiles

3 étoiles

2 étoiles

1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

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Tous les avis

(775)

48 avis reçus au cours des 12 derniers mois

Écrire un avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Actualisé le 30 août 2023

Very rude customer service

UPDATED- no one reached out to me. Once I’ve deposited £2000 they just suspended my account when I questioned why there are 0 returns.

Very rude customer service. False return payout rates. Contacted them 3 times to review my account at the end got suspended

19 août 2023

Avis spontané

Réponse de Glossy Bingo

30 août 2023

Hi Ivy,

Thank you for taking the time to leave a review.

I was concerned to read your comments as this is uncharacteristic of our team and not the level of service we strive to provide for our customers.

We would love the opportunity to investigate this matter further and so, I have reached out to you privately to discuss this in more detail.

Hopefully, given time, turn that disappointing one-star review into a blow your socks off FIVE!

Regards,
Glossy Bingo

19 août 2023

games are rigged for sure

19 août 2023

Avis spontané

Réponse de Glossy Bingo

30 août 2023

Hi Prawn,

Thank you for your review, we are sorry to hear that you haven’t had much luck recently.

Like all reputable and licenced operators, our games are completely random, and we have no influence on their outcomes. Their randomness is reviewed by an accredited independent party to ensure they are random and fair.

Our support team has reached out to you privately to assist you on how you can get more bang for your buck the reduce the need for you to deposit more in order to enjoy your time with us.

Regards,
Glossy Bingo

15 août 2023

Excellent customer service advisor her…

Excellent customer service advisor her name was Teresa 5*

15 août 2023

Avis spontané

Réponse de Glossy Bingo

30 août 2023

Hi Jeff,

Thank you for the great review however, we notice you only left one star?
This is most likely by mistake, we have reached out to you in order to assist you in updating this!

Kind regards,
Glossy Bingo

14 août 2023

Great range of games

Great range of games. Excellent free spin offers with reasonable wagering. Very prompt on chat and Andrew was fantastic with helping me.

14 août 2023

Avis spontané

Réponse de Glossy Bingo

30 août 2023

Hi Natalie,

Thank you for your positive review of our site. We are glad to hear that you found Andrew very helpful.

Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!

Regards,
Glossy Bingo

14 août 2023

Great customer service 😊

14 août 2023

Avis spontané

Réponse de Glossy Bingo

23 août 2023

Thanks for the great review, Darcy!!

We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!

Regards,
Glossy Bingo

11 août 2023

Quick and effective resolution …

I had not been awarded free spins with deposit . I got a reply on live chat within two minutes . Rachel sorted it straight away with no problems at all .

11 août 2023

Avis spontané

Réponse de Glossy Bingo

23 août 2023

Hi Mrs, N/A King,

Thank you for leaving us a review!

Customer support is really important to us and as you can see from our Trust Pilot rating when compared to other online bingo providers and gaming sites we do come out on top in most areas and it’s something we are very proud of.

Our team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. If you should have any queries, we are available 24/7 to assist you via live chat and email.

Regards,
Glossy Bingo

9 août 2023

Very helpful person on chat

9 août 2023

Avis spontané

Réponse de Glossy Bingo

11 août 2023

Thanks for the great review, Tim!!

We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!

Regards,
Glossy Bingo

8 août 2023

Jessica on live chat was very helpful, she expalined things clearly in a speedy manner, very polite too.

27 juillet 2023

Avis spontané

Réponse de Glossy Bingo

27 juil. 2023

Hi Lynda,

Thank you for your positive review of our site. I'm glad you enjoyed chatting with Jessica.

Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!

Regards,
Glossy Bingo

26 juil. 2023

I had a problem with withdrawal I asked…

I had a problem with withdrawal I asked for information and it was 5*

26 juillet 2023

Avis spontané

Réponse de Glossy Bingo

27 juil. 2023

Thanks for the great review, carlospestana pestana!!

We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!

Regards,
Glossy Bingo

25 juil. 2023

Great slots my favourite big bass won…

Great slots my favourite big bass won £250.00.Played for hours winning and losing but still drew out £250.00 so I'm a happy girl received an email straight away keeping me informed of my withdrawal hopefully it will be in my pay pal today.Big thanks to Teresa for keeping me informed.

24 juillet 2023

Avis spontané

Réponse de Glossy Bingo

27 juil. 2023

Hi Mel,

Thank you for your positive review of our site. We are glad to hear that you found Teresa very helpful.

Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!

Regards,
Glossy Bingo

23 juil. 2023

She was very kind and promptly answered…

She was very kind and promptly answered my enquiries.
Many thanks Charanjit

23 juillet 2023

Avis spontané

Réponse de Glossy Bingo

27 juil. 2023

Hi Charanjit,

Thank you for leaving us a review!

Customer support is really important to us and as you can see from our Trust Pilot rating when compared to other online bingo providers and gaming sites we do come out on top in most areas and it’s something we are very proud of.

Our team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. If you should have any queries, we are available 24/7 to assist you via live chat and email.

Regards,
Glossy Bingo

13 juil. 2023

Buena aplicacion me gusta mucho

13 juillet 2023

Avis spontané

Réponse de Glossy Bingo

22 juil. 2023

Muchas Gracias, Paulo !!

11 juil. 2023

Teresa wateresa great help s very helpful as I'm a new…

Teresa was very helpful as I'm a new member and did not realise what I had done now it is clear thank you 😊 xx

11 juillet 2023

Avis spontané

Réponse de Glossy Bingo

22 juil. 2023

Hi Debra,

Thank you for your positive review of our site.

Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!

Regards,
Glossy Bingo

4 juil. 2023

Teresa gave a very prompt and detailed…

Teresa gave a very prompt and detailed reply.

4 juillet 2023

Avis spontané

Réponse de Glossy Bingo

7 juil. 2023

Dear Customer,

Thank you for your great review of our site.

Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!

Regards,
Glossy Bingo

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.