Great Little Trading Co. Avis 

2 151
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 3 sur 5 étoiles

No issues with the website/purchasing/delivery. The actually products, however, were quite disappointing. Flat packed pieces were packaged well, but the MDF has an extremely thin layer of paint. As... Voir plus

Noté 5 sur 5 étoiles

Wake up everyone - beautifully made, very reasonably priced toys that will bring joy for many years to come. £15 for a gorgeous breakfast set complete with a toaster that pops up - absolute bargain... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

My daughter wanted to order something however she lives in the highlands so instead of £3.95 cost for delivery, the delivery jumps to £40!!! We have had to have the items delivered to my house in the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After a warning that there might be a delay,the order arrived within 24 hours!! The whale cart was super-easy to construct and is a big hit with its recipient! Also it is attractive enough to be kept... Voir plus

À propos de l'entreprise

  1. Magasin de meubles pour enfants
  2. Magasin de puériculture
  3. Magasin de lits
  4. Foyer pour enfants
  5. Magasin de jouets pour enfants
  6. Magasin de design et de décor intérieur

Écrit par l'entreprise

Great Little Trading Company (GLTC) is an award-winning, British business founded by two parents in 1996 to provide genuinely useful products which young families really need. Here at GLTC we design and produce a unique collection of high-quality wooden toys, furniture, and storage ideas for families. Our aim is to help parents create happy, comfortable homes for their children, and to help children learn and blossom through fun, imaginative play. We rigorously test everything we design for safe use by children and we only sell what is beautiful, purposeful, and long-lasting. Check out our full product range at gltc.co.uk


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(2 151)

168 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Would have been nice if the order was…

Would have been nice if the order was delivered. Placed the order on 26th June. Chased customer service as not seeing order being dispatched on 1st July. Finally got notified order is dispatched but they use XDP - a company I have never heard of before and if you look it up, there are a lot of horror stories around this 'worst courier in the country'. Today is 4th July - still no updates since XDP claimed 'they've got it' on the delivery status update on 2nd July. I now have a very disappointed soon-to-be 3 year old who won't get her teepee set up for her birthday. Really wish I'd shopped elsewhere for the teepee as I bought a Plan B present off a retailer website on 2nd July and that toy is currently sitting next to me on 3rd July.

26 juin 2025
Avis spontané
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Réponse de Great Little Trading Co.

Hello Vanessa

Thank you for your honest feedback, and I’m truly sorry to hear about the disappointing experience you’ve had with your order and delivery.

We completely understand how upsetting it must be—especially with your child’s birthday approaching and the teepee being such a special part of the celebration. This is not the experience we want for any of our customers, and we’re genuinely sorry for the delay and lack of communication.

We’re currently reviewing our delivery processes and working closely with XDP to address these issues. Your feedback is incredibly important and will be shared with our team to help improve the service we provide.

I can see a full refund has been issued to you so no further action needs to be made in relation to this order.

Kind regards
GLTC

Noté 5 sur 5 étoiles

Update 2 on The Farm

Second update:
Delighted to say GLTA reached out and apologised for the delay in responding and are sending me a replacement farm.
So pleased to have faith in this company restored as I love their products.
Very happy customer

Update on The farm: Tworoof pieces for the farm started coming apart and a part of the handle broke off after 2 weeks, so it’s not safe for grandbabe to play with it.
I emailed customer services and haven’t received any response in a week.
This is very disappointing.

1 juillet 2025
Avis spontané
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Réponse de Great Little Trading Co.

Hello Chrissy
Thank you so much for your kind words and for giving us the opportunity to make things right. We're truly delighted to hear that you're happy with the resolution and that your faith in us has been restored.

It means a lot to know you love our products, and we’re so pleased to have you as a happy customer again. If there’s ever anything else we can do for you, please don’t hesitate to reach out.

Kind regards
GLTC

Noté 5 sur 5 étoiles

Fantastic Company

I purchased some furniture for my sons bedroom and required assistance from the customer service team. They were extremely helpful, replied super quick and resolved my query instantly and efficiently.
I wouldn't hesitate to recommend GLTC to anyone looking to purchase beautiful furniture ****** 5+ stars!!

26 juin 2025
Avis spontané
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Réponse de Great Little Trading Co.

Hello Donna

Thank you so much for your lovely review! We’re absolutely thrilled to hear that you had such a positive experience with our customer service team and that your son’s new bedroom furniture is everything you hoped for.

It means the world to us to know you’d recommend GLTC, and we’re so grateful for your kind words and 5+ stars! If there’s ever anything else we can help with, we’re just an email away.

Kind regards
GLTC

Noté 5 sur 5 étoiles

Excellent customer service and care

Ease of making the order, with excellent customer care. Plus, willing to go that extra mile in order to make sure you are happy and content. Discounts promised are honoured, which is very rare these days... From order to delivery - received in good secure condition. I can't wait to purchase with them again.

9 avril 2025
Avis spontané
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Réponse de Great Little Trading Co.

Hello Marja

Thank you so much for your kind words! We’re absolutely delighted to hear that your experience—from placing your order to receiving it—was smooth and satisfying. It’s wonderful to know our customer care team made a positive impression and that the discounts were honoured just as promised.

We truly appreciate your trust in us and can’t wait to welcome you back for your next purchase. Your support means the world to us!

Kind regards
GLTC

Noté 3 sur 5 étoiles

Nice product but not functional for toddler sized books

The product was delivered on time and the quality is good. The book case however is too deep for most of my toddler’s books, so that they disappear and it’s impossible for him to find and pull them out. The ‘shelves’ need to be shallower unless you have only very big books.

17 juin 2025
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Réponse de Great Little Trading Co.

Hi
Thank you so much for your feedback! We're really glad to hear that your order arrived on time and that you're happy with the overall quality of the bookcase.

We’re sorry to hear that the depth of the shelves isn’t quite right for your toddler’s books. That’s really valuable insight, and we completely understand how important it is for little ones to be able to see and reach their books easily. We’ll definitely take your comments into consideration as we continue to improve our designs—especially for products aimed at younger children.

Kind regards
GLTC

Noté 5 sur 5 étoiles

Super customer service and so happy with our product

We have recently bought a storage shelf unit and we’re so happy with it! Initially when it was delivered, there was some damage to one of the panels, however after emailing them they sent a new one out quickly and it’s perfect. The customer service from Danielle was superb and she was so helpful! The quality of the item is great and it looks exactly as expected from the images on the website! Would highly recommend this company and I’m sure I’ll be using them again in the future!

15 juin 2025
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Réponse de Great Little Trading Co.

Thank you so much for this wonderful feedback. As a small business this review means so much to us. Best wishes Lisa

Noté 5 sur 5 étoiles

Really nice product that fitted what we…

Really nice product that fitted what we were looking for, ordering and delivery very smooth and a reasonable price. Only slight gripe is that having to perfectly line up and drill 4 screws into the wall to hold up a book case is quite tricky for an DIYer, so perhaps hooks with wider holes for the screws or something like that would allow for such amateurish mistakes!

16 juin 2025
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Réponse de Great Little Trading Co.

Thank you so much for the wonderful feedback and also for the feedback on build. We will pass this on to the team. Best wishes Lisa

Noté 1 sur 5 étoiles

I am still waiting on delivery after…

I am still waiting on delivery after spending£30 on postage on the 2nd of June on a £140 purchase🤔

12 juin 2025
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Réponse de Great Little Trading Co.

I am so sorry for the delay with your delivery. I can see you had your order shipped to Northern Ireland. Our delivery times to this location are up to 10 working days and your order arrived at 11. We're truly sorry for the delay with your delivery. We trust you are happy with your items now. Best wishes Lisa

Noté 5 sur 5 étoiles

The Any Which Way Shelf

The Any Which Way Shelf arrived on time, packaged well. It came with screws (no raw plugs) and instructions on how to assemble. It is a lovely shelf and well worth the reduced price I paid. The colour is slightly grey when compared to brilliant white. I am very pleased with my purchase.

11 mai 2025
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Réponse de Great Little Trading Co.

Thank you so much for this review, you have just made a small business very happy :-) Best wishes Lisa

Noté 5 sur 5 étoiles

My home is full of GLTC items …

My home is full of GLTC items and they are all very long lasting and stylish , most items are going to grow well with my children.
The services is always amazing and items come quickly with no fuss.

11 juin 2025
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Réponse de Great Little Trading Co.

Thank you so much for this review, we're so grateful!

Noté 5 sur 5 étoiles

Wonderful wooden book cart

Bought a wooden pull along cat cart for my great niece. Absolutely thrilled with it! It arrived very well packaged and looks fantastic. She's going to love it. Nice option to personalise it too.
It did take about a week to be posted but I was provided with plenty of updates during this time. If I had one gripe, it would be that the postage label was stuck right over the illustration on the box showing what's inside. This is was a present so I needed to remove the postage label, but this took the illustration with it! I needed to print a picture off from the website so it was clear to her parents what was inside.

5 juin 2025
Avis spontané
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Réponse de Great Little Trading Co.

We're happy to hear the toy cart was a success, however we're so sorry that the label ruined the packaging - especially as it was a gift. We will pass this feedback on. Best wishes Lisa

Noté 5 sur 5 étoiles

Lovely basket

Lovely basket. Well packaged and timely delivery, very happy with my purchase thank you! 😊

23 mai 2025
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Réponse de Great Little Trading Co.

Thank you so much, we hope you enjoy the basket :-) Best wishes Lisa

Noté 5 sur 5 étoiles

Beautifully made book cart

Beautifully made book cart, really easy to put together. My daughters love it, so easy to pull around and use.

7 juin 2025
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Réponse de Great Little Trading Co.

Thank you for the feedback, we're delighted to hear this. Best wishes Lisa

Noté 5 sur 5 étoiles

Handy crates

Speedy delivery and very happy with the crates I ordered.

2 juin 2025
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Réponse de Great Little Trading Co.

Thank you so much for taking the time to give this feedback. Best wishes Lisa

Noté 5 sur 5 étoiles

Excellent quality product

Another great purchase from GLTC. The rainbow bed covers are made of really nice quality cotton and my daughter loves the design.

5 mai 2025
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Réponse de Great Little Trading Co.

Thank you so much for the feedback. We're chuffed to hear your daughter is enjoying her bedding. Best wishes Lisa

Noté 1 sur 5 étoiles
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Réponse de Great Little Trading Co.

I am so sorry for the delay with your order, I can see from our system it was received on 10th June. I trust all is well with your delivery and apologies again. Best wishes Lisa

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