Goals  Avis 

Goal southside - Glasgow - Shawlands

Worst function venue

From start to finish the venue was an absolute disgrace.
The DJ that was supplied by goals and paid for by ourselves came and set up to then tell us her speaker weren't working so we had no music for the first hour and a half of the evening, the DJ spent more time outside smoking her vape than she did inside no interaction with the guest no consistency with the music she just seemed to play what ever her finger came to on her laptop, she had no disco lights so there was no atmosphere set for the evening on the venue for people to enjoy getting up and dancing to.
Now onto the bar, the glasses that they where serving drinks in were absolutely filthy wine glasses and champagne floats all with lipstick marks still on the rim, they then seemed to be making up prices in there heads as everytime you went to the bar for the same round it was a different price, I had forgot to order a drink and asked for a pink gin and tonic and was charged £8 for a single and a small bottle of tonic when I checked the price on the price listed that was advertised on the bar it had said £5 something I challenge the bar staff to then be told the price list was out of date.
The bar staff where rude and had no customer service they never smiled or seemed to be happy their faces tripped them the full night.
Now the toilet (mens) they where absolutely disgusting and the bars manager kept going in with a bucket and a brush Asif he was unblocking or empty something as he kept coming back out with the bucket full of dirty water.
The over all venue did look like it had been cleaned what do ever everything was sticky and just very unclean looking.
At the end of the night we cleared all the hall of all the decorations etc and the next day got a call to say a box of football cards hand been taken, I found out from family that my young nephew who is 4 took a packet as he thought they where free as they where the world cup football cards that all the supermarkets are now handing out for nothing as the football has ended they charged us £20 saying it was a full box which is completely false.
I would not recommend goals southside to anyone it's an absolute disgrace of a function suite and needs staff who know what their doing and cleaner who can give the place a good clean.

Due to the recent rise in knife crime and the tragic loss of Henry Nowak, Arete Football Club is holding today’s event, “One Nation”, as a mark of respect to Henry’s friends and family.
At times like this, our community needs unity — not division. Sadly, some politicians may use heartbreaking events for political gain. This attitude spreads like a cancer, and the only real antidote is community action, solidarity, and positive spaces like the football we play together at Goals Heathrow.
With the World Cup around the corner, we want to acknowledge the outstanding support shown by Mo, Joe, and the entire Goals team. Your professionalism and care help hold this community together during difficult moments. Your efforts do not go unnoticed — it’s time the big bosses recognised your value.
Regards,
Julien
Director, Arete Football Club

Enjoyable time kids loved it so did adults well organised staff very friendly always happy to help would recommend to family and friends

We hold an annual company football tournament here and it always runs seamlessly. The team at Goals are great with high energy and are super helpful. We will be back again next year!

We couldn't play, the person in charge there denied our team to play because one of the lads was pissed.

We recently had our son’s 10th birthday party at this venue and I honestly couldn’t have asked for a better experience.

From weeks before the event, PJ (the manager) was incredibly helpful, taking the time to speak with me over the phone to organise everything. He was friendly, professional and genuinely reassuring - especially as I hadn’t even visited the venue in person beforehand. He made the whole process feel easy and stress-free.

On the day itself, everything ran so smoothly. PJ was attentive and accommodating throughout, making sure every detail was taken care of. He was supported by a young member of staff (I’m so sorry I didn’t catch her name), who was equally fantastic, efficient, and proactive in helping things run seamlessly.

The food was perfectly timed and everything arrived just as planned, which made a big difference to the flow of the party. What really stood out though, was the clear respect between PJ and his team. It was lovely to see such a positive working dynamic, with mutual respect going both ways - it’s something you don’t come across often and it really showed in the quality of service.

Overall, the party was a huge success and we had such a great experience from start to finish. I would absolutely recommend this venue to anyone looking to host a children’s party.

Paid a deposit for a year and a half’s time function but had to cancel due to unforeseen circumstances they promised me to refund the £100 but have not received a penny they just keep coming up with excuses better off avoiding

Changing rooms and shower facilities in poor conditions and extremely cold in winter. Finding hot water to shower can be a bit of a gamble.
The football pitches are not kept to the best standard and in some courts the surface is not even, which can have a negative impact on athletes joints and to stay injury free.
On a positive note, The location is convenient and with large car park

My son’s 6 birthday party today, it was amazing every thing sorted and kids had the best time. Will definitely book for another party. Big thanks to Sam and Kyle. After being told by friends it’s a good place to book. Was definitely pleased with my experience today

Had my daughters 18th party at goals Sat 7th Feb. The venue was perfect to accomodate our needs, staff were super friendly and helpful, from making us coffees whilst we were setting up and decorating, to asking if we need anything and ensuring everything ran smoothly on the night. Highly recommend using Goals for a function of any kind and will definitely be booking with them again in the future.

We hired the bar for a 60th party and it was an amazing evening. The staff were kind, helpful and very professional and happy to help with absolutely everything. Highly recommended.

I’m genuinely lost for words. Mo and the entire team at Heathrow Goals have consistently delivered an exceptional service to me and my football colleagues. From the moment our team members walk through the doors, we’re greeted with a warm smile and a level of professionalism that sets the tone for the whole experience.
The pay‑as‑you‑go system is effortless, the facilities are spotless, and the atmosphere is always welcoming. This is now our second year at Heathrow Goals, and with the World Cup around the corner, AFC couldn’t have chosen a better venue to host our mini‑tournaments.
A huge thank you to Mo, Dan, PK, Sapphire, and anyone else I may have missed. Your hard work doesn’t go unnoticed. Keep up the fantastic work — you’ve earned our loyalty.

Julien Mahay - Arete Football Club

This year joined goals because they have re started there ladies league with a passion. Kev who runs the league is kind, passionate, and such a nice guy. He really cares about the women’s game and pushing it at goals. Goals Southampton has had a refurb since I was last there and it looks so much better, modern with plenty of screens to watch sports and a great choice of drinks. Would recommend!

My Son had his 11th Birthday at Sunderland Goals on Saturday.
His first ever Birthday Party, and it did not disappoint.
He was able to have a fantastic tike with his friends playing football.
The staff were excellent, they have everything covered so parents don't have to worry about a thing.
From the organised football fun to the food and Birthday cake.
I wouod definitely recommend it and would 100% do it again.

Had my sons birthday party at Goals Football Southampton today. It was absolutely fantastic! The staff were friendly, organised, and made everything run smoothly from start to finish. The kids had an amazing time playing on the pitch—a perfect mix of fun, energy, and structure.

The facilities were clean and well-kept, and the party room was set up beautifully when we arrived. The coaches Sam, Craig and Paul kept the kids engaged with brilliant games and challenges, and the atmosphere was upbeat and enjoyable for everyone.
Overall, it was a stress-free, memorable birthday party. Highly recommend Goals for anyone looking for a fun, active, and well-run celebration! 🎉⚽

Goals hosted a 7th birthday party for my son last week.
I honestly could not fault it. The staff were amazing and the kids had the best time!
Also helps there is a bar for the adults too!
Absolutely brilliant would highly recommend this place

Been playing there every Sunday for years - the staff are extremely helpful and accommodating. It’s great value for money for loyal customers too.
Thanks especially to Paul for our latest deal

’ve been a regular customer at Goals Reading, but my recent experience was unacceptable and deeply disappointing.

On 6 September 2025, I submitted a formal written complaint about safety and service issues after the floodlights were switched off two minutes before the end of our paid session, leaving the pitch in total darkness.
Instead of being treated professionally, my group and I were met with rudeness and dismissive behaviour, while nearby British customers were spoken to politely — a clear sign of unequal treatment.

After raising that complaint, I was removed from the pitch on 29 September without any prior warning or written explanation, allegedly because another player “did not feel safe”.
This was completely untrue and, in my view, a retaliatory act following my earlier complaint.
No evidence was ever provided to justify this action, and no written exclusion notice was given to me.

Despite contacting Goals management several times, the responses I received ignored key facts and failed to address the safety, fairness, and equality issues I raised.

I have since escalated this to the Equality Advisory and Support Service (EASS), as the handling of this matter raises serious concerns under the Equality Act 2010 and basic principles of fair treatment.

It’s disappointing to see such a well-known brand allowing this level of unprofessional behaviour and lack of accountability at a local branch.
Until Goals takes responsibility and implements proper staff training on equality, customer relations, and complaints handling, I would strongly advise others to be cautious before booking here.

My son had his 8th bday party here and it was very good!! The coach and staff were great!! The pitch and indoor facilities were perfect. I would definitely book here again. Winter is a bit of a gamble as it is outside but if you have the weather it's perfect!

Fantastic and welcoming club. Great facilities