I continue to find the GoldSilver.com team to provide great service to account holders. Specifically in relation to vault-to-vault transfers, staff continues to be very helpful in communications with... Voir plus

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Thank you very much to Mike Maloney and he's teaching philosophy. He dedicated his life too. Thanks to him, thousands of people became smarter prepared for what's coming in next monetary system replac... Voir plus
L'entreprise a répondu
Overall the company is great, but there are some improving points that should be made: it doesn't allow you to link a Wise account for ACH pull nor to withdraw money, which increases greatly the cost... Voir plus
Mike Maloney has been the go-to source for understanding real money for a very long time, and I've been on the ride. Alan is excellent as an analyst and communicator --- a great protege of Mike. My... Voir plus
À propos de l'entreprise
À propos de goldsilver.com
Écrit par l'entreprise
For over two decades, GoldSilver.com has been a trusted partner for individuals seeking to invest in gold and silver with confidence. Founded by best-selling author and renowned financial educator Mike Maloney, we were among the first to bring precious metals investing online—and today, we remain a leader in the industry by staying true to the values that built our foundation: integrity, transparency, and putting our clients first.
At GoldSilver.com, we do more than sell gold and silver. We listen. Every member of our team is committed to understanding your goals and guiding you with clarity, patience, and personalized support—whether you’re making your very first purchase or expanding a seasoned portfolio. We know that investing in precious metals is a personal decision, and we’re here to ensure you feel informed, secure, and empowered every step of the way.
Our inventory includes only high-quality, globally recognized bullion from leading mints like the U.S. Mint, Royal Canadian Mint, Perth Mint, and more—alongside exclusive offerings you won’t find anywhere else. With options for secure global delivery, integrated vault storage, and a streamlined, secure online shopping experience, we make it simple and safe to protect your wealth.
But what truly sets us apart is our commitment to education. Our platform offers a wealth of free resources—videos, articles, expert insights, and Mike’s renowned commentary—to help you make informed decisions in an ever-changing economic landscape.
At GoldSilver.com, you’re not just a customer—you’re part of a community that values trust, education, and lasting financial security. Join the thousands of investors who rely on us to deliver not only world-class service and products but peace of mind.
Let us earn your trust—just as we’ve done for thousands of clients over the past 20 years.
Coordonnées de contact
485 Lexington Avenue, 10017, New York, Etats-Unis
- 1-888-319-8166
- support@goldsilver.com
- www.goldsilver.com
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
High-quality service again!
I continue to find the GoldSilver.com team to provide great service to account holders. Specifically in relation to vault-to-vault transfers, staff continues to be very helpful in communications with a client, particularly in relation to providing timely updates on the transfer process. Janelle, Sidney, and Sammy are three of the client team members I've been fortunate to get help from...thanks, GoldSilver.com!!
I don't see many experiences as…
I don't see many experiences as 'great!' The website works well, and the folks who work there are helpful.
Banking transfer compliance in North America
Easy to work woth customer service people
Transparent, easy to use
Clear, easy to find information online about my portfolio and storage details.
Great support when opening my account…
Great support when opening my account with GoldSilver.
Website easy to use
Crash with new hights
We love to buy low. Thank you for this opportunity on goldsilver.com!
Brother Mike Maloney (and BIG Al!) will…
Brother Mike Maloney (and BIG Al!) will get 5 Stars from me all day / ev'ry day!! Your team is kind, wonderful and lovely !
Great company. The send-in-your-metals process can a little opaque.
The process of receiving and evaluating my metals didn't take too long, but it would have been nice if there was some sort of "pizza tracker" style web page that let me know the metals were received, they were waiting to be assayed, etc. When people send in metals worth thousands of dollars, it makes them a little nervous. Scams are everywhere. A little update now and then would be nice. Even so, this is a great company! Thank you all!

Réponse de goldsilver.com
Delay in Processing Returned Silver Shipments
I purchased a significant amount of silver from GoldSilver.com in October and December. I returned the bars and coins to you in three separate shipments more than a month ago.
At the time of purchase, I was informed that it would take a maximum of two weeks for the metals to be received, verified, and reflected in my GoldSilver account. However, it has now been approximately 3–4 weeks since all three packages were delivered to your Texas vault, and I still do not see them processed in my account.
During this time, the price of silver has dropped significantly and continues to decline. This delay may negatively impact my ability to sell at a fair price and could result in a financial loss.
I have contacted GoldSilver.com several times and have only been told that it will take more time, without a clear explanation or timeline. I am increasingly concerned about the situation and would appreciate prompt clarification.

Réponse de goldsilver.com
Personal and IRA investments
I’ve been a customer since 2018. Everyone I’ve worked with has been helpful, friendly and professional. The company provides invaluable education that has materially changed my financial portfolio for the better.

Réponse de goldsilver.com
Incredibly smooth and fast.
They put the 'easy' in easy to do business with!
Calls with the staff are always informative. They take their time to answer questions clearly and fully. There is never any rush to wrap up the call. I've been dealing with these folks for over a decade!

Réponse de goldsilver.com
Mike Maloney, the go-to source!
Mike Maloney has been the go-to source for understanding real money for a very long time, and I've been on the ride. Alan is excellent as an analyst and communicator --- a great protege of Mike. My purchase of gold and silver through GoldSilver.com was excellent and problem free. I've sold back phyical silver on a few occasions, and the process has worked beautifully. I hope to purchase more in the future; I'll look forward to a great experience when I need, want, or choose to sell some of my holdings. Thanks to all the crew at GoldSilver!
Gold and silver are the only American…
Gold and silver are the only American company I am dealing with now because I have sanctioned every other one. In other words, I've cancelled every account that has anything to do with America except gold and silver because they have a good ethos
Thank you very much to Mike Maloney and…
Thank you very much to Mike Maloney and he's teaching philosophy. He dedicated his life too. Thanks to him, thousands of people became smarter prepared for what's coming in next monetary system replacement that is taking place under our nose.

Réponse de goldsilver.com
GoldSilver.com
GoldSilver.com: I have had an account with GoldSilver.com for several years now. They have always been honest, professional and prompt. I trust GoldSilver.

Réponse de goldsilver.com
Good service
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