Used them for a while, however, they messed up once and the customer service is horrible. Bunch of people from India who can barely speak english. They are rude and even after admitting they were the... Voir plus
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Lisez les avis des autres
“Hot Deals” save you 20-40% but the moment you need to cancel inside 24 hours for weather, good luck! You’ve gone from saving 20% to losing 100%. Unless you buy their premium memberships, you have... Voir plus
L'entreprise a répondu
I like GolfNow as a concept and the option to look at many different course options and pricing at once. However, the recent update to the app is not a great experience. I don't know how to view detai... Voir plus
L'entreprise a répondu
Their website and app are horrible and rarely allow a booking. You will spend hours calling customer service and usually the tee time will slip away before you can sort out the mess...save your money,... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.
Coordonnées de contact
Etats-Unis
- www.golfnow.com
2,3
Bas
1 k avis
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
DO NOT USE GolfNow
DO NOT USE GolfNow - Their cancellation policy is awful - Especially when you prepay.
Their business model is based on taking fees rather than providing a great experience for the golfer and the golf course.
17 août 2025
Avis spontané
Réponse de GolfNow
Hi Matt,
Thanks for your feedback. While we try to be as transparent as possible regarding fees, refunds, and course policies at checkout, we understand how it can be frustrating or confusing. We have shared your feedback directly with the team to further review. We'd love to hear more on your experience. Please be on the lookout for an email from our team requesting your contact info.
—Kelsey
Excellent course
Excellent course, excellent reception staff The course was surprisingly in excellent condition ,considering the dry spell this summer
The course is a credit yk tge green keeper and staff
16 août 2025
Avis spontané
Réponse de GolfNow
Hi David! Thanks for your feedback—we're so glad that you enjoyed your experience on the course!
Ready access to course times and fees…
Ready access to course times and fees made it a good booking expreience.
11 août 2025
Avis spontané
Réponse de GolfNow
Hi David! Thanks for the feedback! We're so happy you enjoyed your booking experience and time on the course! #goplay
Be Forewarned!
Got lured into booking with Golf Now by the price of a tee time. BIG MISTAKE! We booked a few days ahead only to wake up to a torrential downpour. Golf Now would allow us to cancel the reservation but NO REFUND. So why cancel? So they can pocket my money and not send it on to the golf course?
$100 mistake I will not make again.
READ OTHER REVIEWS BEFORE USING THIS SERVICE.
13 août 2025
Avis spontané
Réponse de GolfNow
Hey there! We'd love to hear more about your situation and make good. Sorry you have had this experience. Please shoot us a note direct to golfnow.com/support and select 'chat.' One of our service representatives will be on it!
—Kelsey
Holding my money hostage
I made a reservation on Golfnow. The course then told me that tee-time was unavailable and that there were no other times available that day. I requested a refund, but golfnow only allowed me to keep credits to use on their website. Since then, I've tried using those credits, but many golf courses do not accept those credits, even when I reserve through Golfnow. Their customer support claims refunds are impossible.
1 novembre 2024
Avis spontané
Réponse de GolfNow
Hey Ryan, sorry to hear this. We'd love to hear more about the situation, so we can make it right. Please be on the lookout for a request for contact info from us. I've shared your feedback with the team.
—Kelsey
This company is trash
This company is trash. Avoid at all costs.
The companies response to my review is a canned response. They have not contacted me about the issue. I actually followed up with their customer service and they were less than helpful. Awful customer service. Don't let their canned response fool you.
6 août 2025
Avis spontané
Réponse de GolfNow
Hey Darren,
Sorry to hear you had a poor experience. We'd love to hear more — please be on the lookout for an email from us requesting additional information and contact details. Our team will follow up.
Bait and Switch gift cards
My Daughter bought me a $100 gift card at GolfNow for a Christmas gift in 2023. Unfortunately trying to use it in 2025 it will ONLY work for Hot Deal T-times which are late times. Of course this wasn't informed at time of gift card purchase and very difficult to find even on their current website. I called customer service which is of course overseas! Told them my frustration and got no where not to mention hard to understand the rep. I finally found that info in their Q&A section after gift card purchases June 6th, 2023 only hot deals! There's other product suppliers out there we'll be using them from now on. Nice Gift GolfNow!
8 août 2025
Avis spontané
Réponse de GolfNow
Hey Tom,
Sorry to hear you had this experience. We'd love to help you out. Please be on the lookout for an email requesting more information, our team will be in touch!
—Kelsey
Scam website
Scam website, they charged me for a tee time and then said it wasn’t available. Said I would get refunded in 2 days.
So disappointing
5 août 2025
Avis spontané
Réponse de GolfNow
Hi Jack,
Thank you for your feedback. We're sorry to hear about the disconnect with your booking.
We'd love to make things right for you. Please be on the lookout for a request for additional information - we'd love to invite you back for another shot at a great experience.
- Luke A.
BOOK THROUGH THE COURSE
I used golf now as a teen and nowbat 34 started golfing a lot again. 30-40 rounds a season. Booked a course by mistake and canceled right away. They refunded my money but only to golf now. Also found out after I booked anither round and have those credit applied that it is now only for hot deals.
My money, sitting there but can only use for certain tee times now. I remember why I stopped using them and booked directly with the course. I've probably booked close to 50-80 rounds in my lifetime with them and they will do nothing to help you out.
2 août 2025
Avis spontané
Réponse de GolfNow
Hi Ryan,
Thank you for your feedback. We're sorry to hear about the trouble with your booking.
While we aim to make this process as easy as possible, it sounds like there was a disconnect here, and that's not okay. We'd love the chance to make things right.
Keep an eye out for an email from us requesting a bit more contact info - we'd love to invite you back for another shot at a great experience
- Luke A.
This company conned me into a tee time…
This company conned me into a tee time on Wednesday instead of Sunday. the original date I had set on they're website before it had me create an account to book the time. I didnt notice when I returned to the checkout screen that it set it for Wednesday the day I was attempting to purchase the tee time at for Sunday. When I got the email conformation and realized it said Wednesday. They would not refund me saying that they can't refund for same day reservations. Terrible customer service. I would recommend staying far away from this site.
30 juillet 2025
Avis spontané
Réponse de GolfNow
Hi,
Thank you for your feedback. We're sorry to hear about the disconnect with your booking.
We'd love to make things right for you. Please be on the lookout for a request for additional information - we'd love to invite you back for another shot at a great experience.
- Luke A.
BEWARE!
BEWARE!! I am a member at my course and booked a tee time on the course website under my account and this resulted in a Golf now charging my visa. I attempted to get a refund and they would not refund my account.
I had recently booked numerous tee times this way with no isses or no Golf now reference or mention. Very dissapointed!!!
30 juillet 2025
Avis spontané
Réponse de GolfNow
Hi Corey,
Thank you for your feedback. We're sorry to hear about the trouble you experienced with your booking.
While we aim to make this process as easy as possible, it sounds like there was a disconnect here, and that's not okay. We'd love the chance to make things right.
Keep an eye out for an email from us requesting a bit more contact info - we'd love to invite you back for another shot at a great experience
- Luke A.
Tee times and rates are not honored
75% of the time a tee time and rate shows available but after booking it comes up with screen saying this tee time is not available. I can understand this happening every once in a while but this happens time and time again. Used to be really good but it seems after buying the upgrade golf pass their advertised tee times and prices are fake.
26 juillet 2025
Avis spontané
Réponse de GolfNow
Hi Mark,
Thank you for your feedback. We're sorry to hear about your inconvenience with booking tee times. We understand how that can be frustrating.
We've passed this information on to our team. We'd love to learn more about the issue so we can make this right. Our team will be reaching out to you via email for more information.
- Luke A.
Scam Alert
Scam Alert – Avoid GolfNow!
I booked a tee time through GolfNow, paid $47, and showed up at the course—only to be told they don’t receive any money from GolfNow. When I contacted GolfNow for a refund, they claimed it was just a “convenience fee.” So basically, I paid $47 for nothing. Total scam. I’ll never book through them again, and I strongly recommend others stay away too.
24 juillet 2025
Avis spontané
Réponse de GolfNow
Hi Michael,
We're really sorry to hear about your inconvenience with your booking.
While we aim to make this process as easy as possible, there seems to have been a disconnect here, and that's not okay. We'd love to learn more about the situation so we can try and make it right.
Our team will be reaching out to you via email to get more details and resolve the issue. Thanks for bringing this to our attention - we appreciate the opportunity to improve.
- Luke A.
Unfair fees and course won’t honor price
Not only did GolfNow charge me a $9 fee for booking a reservation, they also quoted me a price of $40 and when I got to the course, they said that was wrong and wouldn’t honor the discount. It ended up costing me more money, the course charged me $47 plus the $9 fee…
22 juillet 2025
Avis spontané
Réponse de GolfNow
Hi,
Thank you for your feedback. We're very sorry to hear about the trouble with your booking. While we aim to make this process as easy as possible, it sounds like there was a disconnect, and we'd love the chance to make that right.
Our team will be reaching out to you via email to get more information and resolve the issue. Thank you for bringing this to our attention.
- Luke A.
Whilst visiting Heythrop Park Hotel I…
Whilst visiting Heythrop Park Hotel I visited the golf course
Not to play but for a complimentary lesson from the professional
I have been a golfer for forty years, had many lessons
The professional gave me some useful tips which I am pleased say has improved my game, thankyou
3 juillet 2025
Avis spontané
Réponse de GolfNow
Hi Pauline,
Thank you so much for your feedback! We greatly appreciate it.
- Luke A.
Terrible customer service and dishonesty
Terrible customer service and takes very long to receive an answer. Also they continue to advertise TaylorMade discounts for GolfPass users and they no longer provide them.
Poor service.
15 juillet 2025
Avis spontané
Réponse de GolfNow
Hi Jon,
Thank you for your feedback. We're really sorry to hear about your experience with our customer service team. We'd love to learn more and try to make this right for you.
Our team will be reaching out for more details about your issue. Thanks for bringing it to our attention - we appreciate the opportunity to improve.
- Luke A.
Seems like a scam
Tried to use a gift card and found multiple roadblocks to finding a tee time at the course I wanted. Neat way for Golfnow to scam consumers. Never use this company!
14 juillet 2025
Avis spontané
Réponse de GolfNow
Hi Richard,
Thank you for your feedback. We're really sorry to hear about your experience using gift cards on your account. Our gift cards can be used for Hot Deals at any GolfNow Course.
We aim to make this process as easy as possible and apologize for the confusion, as player bookings are set by course and may vary.
We'd love to make this right for you. Our team will be reaching out to you directly via email to get more details and help solve this issue. Thanks for bringing it to our attention - we appreciate the opportunity to improve.
- Luke A.
Make sure Golfnow reps the courses you play
Golf now only offers tee times to a few of the courses in my area. Before you sign up, ensure they will provide access to the courses you play.
7 juillet 2025
Avis spontané
Réponse de GolfNow
Hi Marvin,
Thank you for your feedback. We're sorry to hear about your issue with finding courses near you on GolfNow. We understand how this can be frustrating.
We appreciate your passion for the game, and we hope your future experiences with the GolfNow app are more positive.
-Luke A.
I cancelled a reservation through…
I cancelled a reservation through GolfNow, and through the golf course. I was charged anyway. This organization is one to steer clear of.
2 juin 2025
Avis spontané
Réponse de GolfNow
Hi Fred,
We’re really sorry to hear about the trouble you experienced with your cancellation.
While we aim to make canceling as easy as booking, it sounds like there was a disconnect, and that’s not okay. We’d like to take a closer look and make this right.
Our team will be reaching out to you directly via email to get more details and resolve this as quickly as possible. Thanks for bringing it to our attention—we appreciate the opportunity to improve.
—Kelsey E.
Call the course first.
Call the course first.. Golf now doesn’t tell you if they have aerated or they are doing maintenance. Course get 5 stars because the course will have people write reviews at the facility before they play.. play them then leave an honest review. I just played The Pearl in sunset beach NC.. Golf Now directions sent me to the middle of a subdivision 2.5 miles away. I also can’t use my useless points unless I join their service. Sometimes the deals are just as good if you call the course and ask them to match the GolfNow rate.
4 juillet 2025
Avis spontané
Réponse de GolfNow
Hi LH,
Thanks for your honest feedback, and for sharing your experience at The Pearl. We’re genuinely sorry to hear about the confusion with directions and your frustrations around course conditions and points redemption. That’s not the seamless experience we aim to deliver.
While we work closely with our course partners to provide the most up-to-date info, we recognize there are times when communication gaps occur. Your insights help us pinpoint where we need to improve.
We appreciate your passion for the game and hope we can earn back your trust in the future.
— Kelsey E.
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