Good Nude Food Avis 

1 140
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am writing this review under my husband's name, as our Google Account is in his name. As a regular customer, I have found this company always to be caring and thoughtful, and they have done their u... Voir plus

Noté 5 sur 5 étoiles

Excellent product, I regularly purchase. The communication via email from purchase to delivery on the day is brilliant. The products arrived perfectly packaged and still cool ready for the fridge.... Voir plus

Noté 5 sur 5 étoiles

I'm loving it. My guts are do much healthier. Growing up in Glasgow Jewish fanily suaerkraut was a staple. Then 6 years in Germany during military service. What's not to love. The flavours are am... Voir plus

Noté 5 sur 5 étoiles

Amazingly quick arrival. all 6 jars soundly wrapped in strong box with my usual order, 4, yummy Turmeric with Ginger and 2 Greens with Spirulina, my favourites. Have ordered before and the t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de produits alimentaires
  2. Fournisseur de condiments
  3. Producteur de produits alimentaires
  4. Transformation des fruits et légumes

Informations provenant de diverses sources externes

Good Nude Food is the home of Superkraut, our signature line that is healthy, tasty and vegan-friendly to help make your meals even better.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

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A répondu à 100 % de ses avis négatifs

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4,7

Tous les avis

(1 140)

92 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

No response to emails

Still waiting to hear from you about a replacement jar. My order arrived a week ago and I've emailed twice including pictures of the broken jar and have yet to hear back from you about a replacement. So sad as this has happened on several occasions now. The sauerkraut itself is delicious and highly recommended but packaging needs sorting out.

22 juillet 2024
Logo de Good Nude Food

Réponse de Good Nude Food

Hi Angela,

I'm sorry you had this experience with us. I know at the time I arranged a replacement for you, but I completely understand that our response times were not up to standard. This is something we've taken very seriously, and we've made improvements to ensure we provide a much more efficient and timely service moving forward.

We've recently fed back about damages to our new facility and as of now should have extra labeling to ensure its handled with care.

Thank you for your patience and continued support.

Rebecca - GNF

Noté 1 sur 5 étoiles

Still awful

Still awful, please avoid at all costs. Their customer service is about the worst I have ever experienced.

28 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

The Superkraut is sooooo delicious

The Superkraut is sooooo delicious, it's one of my absolute favourite foods now ❤️ I also think the subscription package is really great value, and it arrived well packaged, with good delivery that had clear updates and tracking

22 juillet 2024
Noté 1 sur 5 étoiles

Terrible Customer Service

I have been using this company for two years and their customer service is terrible. They are late at getting back to you. I had a bottle smashed on delivery, told them what they can do but still waiting a response. I have also asked to cancel my subscription many time but they just keep ignoring the request and i am not sure how to cancel it.

4 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Communication poor

I love your product but your communication is absolutely terrible. I have sent emails to you to cancel / delay orders and the order still arrives and I am charged for it. There seems no effective way of communicating with you! I am contemplating canceling any payments requested from you through my bank as I just can't reach you

3 juillet 2024
Noté 5 sur 5 étoiles

Absolutely delicious & frankly the best…

Absolutely delicious & frankly the best live sauerkraut available. I almost didn't bother trying it as I don't like the taste of the other brands plain old cabbage. Lured in by the turmeric & ginger in my old local store, I gave it a go & was instantly converted.

I get through a whole jar of this every few days as it's wonderful on absolutely EVERYTHING! Tarting up a pizza, pasta, whatever & I throw loads on salads, no longer bothering with dressings as this is so tasty it's a dressing on it's own.

Then I moved rurally, no healthfood stores nearby so I wanted to do an online order but was concerned by reviews on here stating issues with packaging & delivery. I contacted GNF with my concerns & they told me the problematic third party distributor had been sacked & they've brought delivery back in house. My delivery arrived with a courier the morning after despatch & was carefully packaged with very thick cooling padding tightly packed around each of the jars, so they couldn't move around. So I'm very happy with delivery & I finally got round to trying the firekraut & the supergreens too & omg they didn't disappoint! A spoonful of firekraut elevates cheese & bacon toasties to a whole other level! Just sublime! Thank you Good Nude Food for providing us with TASTY kraut & an excellent, fast home delivery service.

6 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Incomplete order, no response

Hi, really disappointed in the customer service from this company. I have used them before and was happy, but this time my order was missing half of the items, I ordered and paid for six jars and only received three. I emailed the published email address as soon as I opened the package to let them know, but didn't get a reply. I have since emailed twice more and used the form on their website to ask them to send me the remaining items and have not had a single acknowledgement. I do not want any money back, just the missing items

13 juin 2024
Noté 1 sur 5 étoiles

Very bad customer service

Very bad customer service. They refused to answer my email and billed me twice even after sending several emails. They won’t respond to cancellation of my subscription. I’m really gutted by this company behaviour whom I’ve been with for years now.

6 juin 2024
Noté 4 sur 5 étoiles

The product is EXCELLENT

The product is EXCELLENT, unfortunate problems with delivery appear to be more or less resolved. 4* rather than 5* reflect the fact that payment is taken before goods despatched.

8 mai 2024
Noté 5 sur 5 étoiles

Delicious natural food!

Nude food makes delicious saukraut at a reasonable price. I bought lots for my family and they then ordered their own! I highly recommend.

3 avril 2024
Logo de Good Nude Food

Réponse de Good Nude Food

Thank you very much for the loverly comments

Noté 4 sur 5 étoiles

Flavourful start

OK so bought all 3 flavours and opened the firecracker first. Beautiful flavours and really will go great with burgers, chicken, nachos. Really flavourful. Only reason not given 5 stars is that expiry is July this year so I'm going to have to rush eating through this. I am looking forward to trying the other 2.

20 avril 2024
Avis spontané

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