GO Outdoors - Banbury Avis 807

TrustScore 5 sur 5

4,9

Unit 1 Gateway, Banbury, OX16 3ER Banbury, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We popped in to Go Outdoors, Banbury looking for a couple different items of clothing & accessories before going away on a trip. Emma asked if we needed any help; she was amazing, talking us throu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ample parking, easy to get to from motorway, great prices, very friendly & helpful staff especially Shaun up on the upper floor, who helped me this morning to choose my backpack for EBC trek, explaine... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into the store to buy a rucksack with my friend, and a member of staff called Shaun was super helpful. He helped us with the range of smaller daytrip rucksacks, showed us some of the sale stock a... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Kado was very helpful & attentive, much appreciated, rare to get good service these days. However, as far as the company blackmailing you into paying £5.00 for one year’s membership in order to pay th... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Banbury

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Unit 1 Gateway, Banbury, OX16 3ER, Banbury, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

807 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Shaun

Ample parking, easy to get to from motorway, great prices, very friendly & helpful staff especially Shaun up on the upper floor, who helped me this morning to choose my backpack for EBC trek, explained all the models & their capabilities when I listed out my requirements he showed me the best one, also as I never owned one my self he helped me to adjust to my body shape and of I come back pack on my back. Can’t wait to go back end of next month to buy some more gear, keep up the great work you all. Well done.

22 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service from Olivia

Excellent customer service from Olivia, she was so patient and helpful as we wanted to compare different walking boots. She showed us a hack of tying the boot laces so they make the boots more supportive and comfortable. 10/10 visit!

21 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service from Shaun

Went into the store to buy a rucksack with my friend, and a member of staff called Shaun was super helpful. He helped us with the range of smaller daytrip rucksacks, showed us some of the sale stock and was just really proactively helpful and nice 👍

21 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Talk to Shaun for all things rucksacks!

Popped in to find a good sized rucksack for a trip to Asia. Shaun was incredibly helpful and exuberant; even going out of his way to fit the rucksack to my size. Very pleasant experience and thank you Shaun!

21 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I went there for my DofE walking shoes…

I went there for my DofE walking shoes, and the person the helped me called Shaun was realy nice and taught me how to tie the laces properly.

21 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience, thanks Emma

We popped in to Go Outdoors, Banbury looking for a couple different items of clothing & accessories before going away on a trip. Emma asked if we needed any help; she was amazing, talking us through all the options we had, brands, the different technology / fabric of brands which would suit us best, with various prices ranges & options.
She was nothing but helpful and patient, with nothing being too much of an ask.
Great experience in store.
The store also now group brands together which makes shopping much easier!

21 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The staff were brilliant

The staff were brilliant, especially shaun, I had no clue what I needed but Shaun demonstrated the various options. Very helpful

18 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Always receive tip top service here

Always receive tip top service here. Staff are not only knowledgeable but so very, very helpful. My first (and only)port of call for my hiking gear.

17 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very friendly on arrival

Very friendly on arrival, very helpful when I was looking for certain trousers, got me different sizes too…. Her name was Emma. Great experience.

17 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great staff.

I was helped, in a very polite and unhurried way, to select some things i needed. Emma was very knowledgeable about outdoor activities so could talk from experience, and Sammy was patient getting things for me to try. I was very pleased with the items I bought and glad that the staff were polite and accommodating.

17 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Answered questions with confident professionalism. . .

We were served by Olivia whilst looking for DofE kit, she’s about to complete her gold & answered all our questions with confident professionalism, a real asset to your team.

15 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Olivia helped me find some new trail…

Olivia helped me find some new trail running shoes today. She gave lots of advice and was super patient while I tried multiple options until I finally settled on the right pair. Would definitely go back.

15 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful and friendly service by…

Very helpful and friendly service by kadie, thankyou for your help.

13 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Thank you Silas - amazing!

We had a fantastic experience buying DofE equipment. With very great thanks to Silas who was knowledgeable about the products and had some great tips and tricks that he could share from his own DofE experience.

10 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Visited the Go Outdoors Banbury branch

Visited the Go Outdoors Banbury branch. We were greeted with a really friendly welcome. Emma assisted us with our purchase and had extensive knowledge of the branded clothing and benefits. Excellent service and will definitely visit again.

7 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Wonderful

Rebecca and Shaun were wonderfully helpful to select my first set of hiking shoes!

7 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

5 star service!!

Shaun was fantastic help with showing me the right walking shoes to buy and and giving me the right and necessary information. Would definitely recommend

7 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Shaun - great service

Shaun was so helpful, knew the brands he was selling, represents Go Outdoors with professionalism and friendlines.

6 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great shop with friendly and helpful staff.

Staff are really helpful, knowledgeable and patient. Olivia made our shopping easy and enjoyable.

6 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Gold DofE shopping

Was assisted by Olivia who was incredibly helpful and knowledgeable. This made our last minute dofe kit list shopping trip very easy and stress-free. brilliant place.

6 mars 2026
Avis spontané
Logo de GO Outdoors - Banbury

Réponse : GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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