GO Outdoors - Barnstaple Avis 

332
•
TrustScore 5 sur 5

4,9

Rose Lane, EX32 Barnstaple, England, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff member, Kevin helped us organise our kit for the D of E and the Ten Tors Chellenge. He was really helpful and informative. Knowledgeable about the products and didn’t rush us while we made o... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Staff member had a sort of switchblade or pocket knife that they pulled from their pocket and was playing with on the shop floor (cannot remember the date of this event) and multiple staff members on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been into the Barnstaple store a few times recently and bought a lot of new gear for our family. Staff have been very helpful and friendly. We were served by Felicity who was lovely. Just to a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gabriel was very helpful when I was in GO Outdoors in Barnstaple yesterday to buy some new walking shoes. Good selection of high quality walking shoes to choose from too. Many thanks!

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Barnstaple

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Rose Lane, EX32, Barnstaple, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

332 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(332)

36 939 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely helpful staff

Kevin was very helpful and knowledgeable with his job. He made a great impression on us and was lovely and chatty. The staff are always lovely in here. We got what we needed and the prices are well worth becoming a member for.

22 avril 2026
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Kev is the best salesman in banstaple

Kev is the best salesman in banstaple

22 avril 2026
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Served by Felicity

Served by Felicity, who was so helpful. Felicity had such good customer skills and reminded me if I had a bluelight card which I forgot. Felicity was friendly and helpful, I would have no hesitation in recommending gooutdoors Barstable.

18 avril 2026
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff, knew exactly what I needed. Will definitely highly recommend

30 décembre 2025
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great overall experience

Great customer service, and excellent range of stock.

13 octobre 2025
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Served by Ben who was very…

Served by Ben who was very knowledgeable and helpful. Lots of choices. Pleased I supported Go Outdoors

12 avril 2026
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Thanks so much for the 4 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Gabriel was so patient and helpful in…

Gabriel was so patient and helpful in the shoe department. He has product knowledge and goes out of his way to help.

11 avril 2026
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service

I was served by a charming girl called Felicity. She was knowledgable and very friendly.
Great service !

11 avril 2026
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful staff

Jeremy was extremely helpful with our purchasing highly recommended

3 avril 2026
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service in the shoe department

We were served in the shoe department by Jeremy who advised us very professionally on the best walking shoes to meet our needs. Both my wife and I are very satisfied with our Meindl shoes.

8 avril 2026
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Shopfloor Customer service was…

Shopfloor Customer service was excellent.

3 avril 2026
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer service and stock

Made our first trip to Go Outdoors today and was really impressed by the amount of stock they had and helpfulness of staff. Jeremy helped me find the size of boots I was looking for and was the right amount of helpful and attentive without being pushy which I really appreciated. He happily took the boots to the till for me and advised me on cleaning and proofing as I hadn't had a pair of suede boots before. At the till we were served by a very lovely and chatty girl (Felicity I think) who was really helpful and pleasant despite me having awkward gift cards and an ever mounting queue due to them not working. Having worked in retail myself both Jeremy and Felicity were an asset to the go outdoors team!

3 avril 2026
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lovely customer service

Jeremy helped us with trying on walking boots. He was very helpful, friendly and professional! Thank you

3 avril 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great deals

24 mars 2026
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Had a great experience

Had a great experience, I was able to get everything I needed and Simona who helped me was brilliant.

18 mars 2026
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service and helpful staff.

Great service and helpful staff.
This store is smaller the the plymouth one but surprisingly crammed with a good range of goods well worth a visit.

26 mars 2026
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lovely

Apparently it happens a lot, Came in for some socks and left with a £200 basket and still wanting more !
I was served by Felicity on the till and she was remarkable! Seriously, I’ve been working in retail management for years and she was exactly the example of a respectful, charming and funny customer service worker.
The range of clothes was exceptional, and I will be back for more

14 mars 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

An excellent visit to the Barnstaple store...

I visited the Barnstaple store last Sunday 15th March and was served by Kacey.
She was so professional, polite and helpful. I asked her for more than 6 or 7 size 5s in hiking shoes and she was polite all the time, helpful and knowledgeable.
She went over and above to help me. A delivery had just arrived at the store and she went through the delivery to find what I wanted. She was excellent.

15 mars 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Trail running shoes

Went to Go Outdoors looking for some trail running Shoes for an upcoming trip. Had a lad called Leo who was very helpful and had him fetching a few different pairs before settling on one that was right. No grumbles from him ( which I had in the Exeter store the the other day ).

Overall, good service and a good selection of shoes/boots. The ramp is particularly handy to test them on especially for feeling the bottom of the soles over rough terrain/rocks.

It's a good store generally and staff always seem happy to help.

14 mars 2026
Avis spontané
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Réponse de GO Outdoors - Barnstaple

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff

Jeremy was very patient and helpful (as were other staff) with in store today.

6 mars 2026
Avis spontané
Logo de GO Outdoors - Barnstaple

Réponse de GO Outdoors - Barnstaple

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

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