The workers (Dagmara + Olivia and one other dude) were very helpful and in a relatively short time got me what I wanted. The only thing that could have gone better is that the specific site I went to... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I bought a flask which turned out to be faulty (manufacturer's fault not Go Outdoor's) and arrived at closing time, but Judith was happy to serve me. She sorted out a refund and found me a replacement... Voir plus
L'entreprise a répondu
Absolutely fabulous customer. First Lady for us sorted with wellies for the children- patient, kind, helpful. Second Lady rang through to a colleague to check on stock, approachable, friendly manner.... Voir plus
L'entreprise a répondu
Shopping was great this morning, getting shoes exchange. Clare &Chloe where both very helpful and product knowledge was excellent
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- aussi dans
- Centre de randonnée équestre
- Clud d'escalade
- Magasin d'articles de course à pied
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
À propos de GO Outdoors - Belfast
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Units 1&2 Valley Retail Park, BT36 7LP, Belfast, Royaume-Uni
- 02896 931369
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Got what I needed in store plus more…
Got what I needed in store plus more (so happy to see that they are stocking yeti coffee cups). Staff genuine, helpful and friendly ( Sarah-Louise).
30 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Fantastic store and manager amazing and…
Fantastic store and manager amazing and helpful as always. Also excellent website for hassle free shopping. I purchased the new coyote 3 tent for Delivery to store for click and collect I would highly recommend as not all stores have full availability in store. Don’t travel to your nearest store unless you want to be guaranteed your item you’re looking for as I would guarantee disappointment otherwise.
16 avril 2026
Réponse de GO Outdoors - Belfast
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Carly was a complete legend
Carly was a complete legend, so helpful and very verbose! Dagmar was also great! Massive shop and packed to the rafters with quality merch! Will deffo be be back!
29 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Bradley made an amazing job helping us…
Bradley made an amazing job helping us out to to get the box out and explain us how to get it fitted, even though he wouldnt need to do that he went far and beyond.
4 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Footwear advice
With no hiking experience, Sarah Louise was very friendly and helpful, giving excellent advice about which socks would be most suitable.
23 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great service
Liv from Belfast helped me with a large and complicated order from group sales. Thank you for the help and care you gave me and my school. We very much appreciate it.
18 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Very helpful and friendly staff
18 avril 2026
Réponse de GO Outdoors - Belfast
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Liv was very helpful, thanks again.
18 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Belfast
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great price and speedy delivery really…
Great price and speedy delivery really pleased with my new coolbox...
10 avril 2026
Réponse de GO Outdoors - Belfast
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I was served today by Clare, Luke B, and Bradley
I was served today by Clare, Luke B, and Bradley.
As a novice hiker I needed assistance and advice in buying hiking boots, gators, socks, and walking poles.
Clare and Luke went above and beyond to ensure that I got the right kit. Bradley served at the till and was helpful too.
I had driven from the North Coast especially to Go Outdoors and it was worth the trip, Clare, Luke B and Bradley were helpful and knowledgeable. I’d recommend Go Outdoors Belfast and its staff.
15 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
I returned an item that was faulty
I returned an item that was faulty. Jude and Bradley dealt with the issue in a professional manner. Thanks for their assistance and advice, really appreciated
15 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Luke was friendly, knowledgeable and helpful
I needed some help deciding which products to buy. Luke was very knowledgeable and answered all my questions. He took time to go through different options with me and gave me confidence I was getting the best items. He offered future support if I needed it. Thank you, would return to shop here again!
11 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Bradley made the experience
Bradley made the experience.
Although yous didnt have what i was looking for he was friendly and very knowledgeable about any products we asked questions about.
Real good lad.
10 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff very helpful
Thankyou so much to Luke and Johnny in the cycle department for their excellent customer care!
9 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Staff member Serena at the Belfast…
Staff member Serena at the Belfast branch took time out from her restocking task to give me her full attention and help... the level of dedicated 1 to 1 service was unrushed and excellent. I left with my intended purchases and some excellent advice on a planned major purchace. Exellent.
6 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Olivia was very knowledgeable even to…
Olivia was very knowledgeable even to the extent of understanding the width fitting of different brands. Nothing was too much trouble for her.
6 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service today from Danni
Great service today from Danni, friendly and chatty and great service :)
4 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great Store
I had great help from Rhys and Cathy when I visited Go Outdoors in Belfast last week
27 mars 2026
Réponse de GO Outdoors - Belfast
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Went to get sorted for Duke of…
Went to get sorted for Duke of Edinburgh, great range! Helpful staff, especially Sarah- Louise, she was brilliant. So helpful especially with our cheeky little monkey!
2 avril 2026
Avis spontané
Réponse de GO Outdoors - Belfast
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.