I made my order by click and collect. Amy and another member of staff were very polite and helpful as while I was there to collect my order I did a little browsing for a future purchase while I was th... Voir plus
L'entreprise a répondu
74-76 English Street, CA3 8HP Carlisle, Cumbria, GB
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I made my order by click and collect. Amy and another member of staff were very polite and helpful as while I was there to collect my order I did a little browsing for a future purchase while I was th... Voir plus
L'entreprise a répondu
Looking to buy new walking shoes and was served by Amy who was cheerful and very helpful, checking to see if they had my size in the shoe I wanted and explaining the options available when I asked to... Voir plus
L'entreprise a répondu
I called into Carlisle store to enquire about a click and collect order. The lady in the shop ( unfortunately I don’t have her name) was tremendously helpful. She found the order and gave me a tracki... Voir plus
L'entreprise a répondu
My experience was made exceptionally good today in store by Gav. He was both professional and experienced in his advice and guidance in his advice. He guided me through tent, sleeping bag and accessor... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Écrit par l'entreprise

74-76 English Street, CA3 8HP, Carlisle, Cumbria, Royaume-Uni
Demande des avis aux clients
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Went in for a browse with the summer months approaching,member of staff dealt with my questions with patience and politeness.
Will be making some purchases in the next few days
Excellent service, staff treat me very well and with respect.
Reserved to fleece tops to pick up from store. No eye contact from male assistant. He asked whether I needed a bag, which I didn’t. Made no attempt to fold the garments or hand the garments to me. When I got home realised there was a security tag in one top. Did not alarm when I left the shop. It now means I need to make a return trip to have the tag removed. Disappointing customer service.
Good choice and range of products at affordable price.
Great place to shop when you need your outdoor gear
Very friendly & knowledgeable staff, approachable and professional.
The staff, especially Sarah, were very friendly and profession with a great willingness to help. The whole experience was great.
A lovely store with very helpful staff. Nice to be in a store that isn't crammed full, you could actually see what was there. Plenty of good offers too, which is always nice
Sarah was so helpful and friendly when I bought my walking boots and socks. I’m grateful she reminded me my Go Outdoors discount card had expired so I signed up straight away for a new one. Great shop
Find Go Outdoors sell good equipment, most at reasonable prices. Been using them for five or six years for camping gear and don't regret an instance. They're very helpful, with no difficulties when I had to return goods.
Their Click and Collect service works fine - prompt service.
Been waiting more than a week for another company to get in touch about a gas cylinder- not even an email.
Was looking for a warm hat as the cold was hurting my ears. Went into Go Outdoors was helped by Sarah found a cosy warm hat that covers my aching ears great service
Excellent customer service from Sarah. My membership card was renewed and I was able to take advantage of discount on purchase of a Berghaus coat.
Warmly welcomed by staff in store..Quick click n collect service. Followed up by a follow up/unpexpected sale due to good member in store prices, with good customer service from Sarah.
Visited Go Outdoors in Carlisle today with my daughter. Found the jacket she wanted for her birthday and the staff member who served us Gav was extremely helpful and efficient. Very impressed.
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