GO Outdoors - Clydebank Avis 

3 232
•
TrustScore 5 sur 5

4,9

79 Livingstone Street, G81 2XA Clydebank, GB

•

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Staff on the tills were helpful, friendly and polite. One member of the floor staff was a little sullen when called away from her current task but apparently she was stressed. We all have stress in ou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience and support from the staff at Go Outdoors yesterday. We were looking for new walking boots for my son as well as some other items for his Duke of Edinburgh award. We were served by Jo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The support I received from Kieran who is managed by Susan was exceptional. I had made several purchases in the last week one of which was for a jacket and came into the store to purchase the same jac... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and rel... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Clydebank

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • 79 Livingstone Street, G81 2XA, Clydebank, Royaume-Uni

  • 01414 062665

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(3 232)

36 939 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A huge thank you to David C

A huge thank you to David C. During a recent camping trip I lost a set of tent poles and it was looking like I may have to go home early. David C went above and beyond to help and managed to get me a set of poles which worked perfectly. He really did save the day and I managed to enjoy the rest of my trip. Thanks again for all your help.

15 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Purchased a fire pit this morning and…

Purchased a fire pit this morning and both Susan and Ross were very helpful and knowledgeable on the product.

18 juillet 2026
Avis spontané
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Réponse de GO Outdoors - Clydebank

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We went to the store for a brake part…

We went to the store for a brake part for our daughter’s bike. Robbie & Ross were extremely helpful, knowledgeable and very polite. They took the time to listen to us and got us sorted with the piece we needed. The boys are a credit to the store. Thanks again guys :)

17 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

We had excellent service from more than one member of staff and got what we were looking for plus a couple of other items.

15 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Perfect Footwear

Visited today to purchase some new trainers and was served by Alan. Lovely guy and very helpful and professional trying to find some trainers for some very awkward feet. After trying on about 4 types I found the perfect pair and was advised they are cheaper than I thought as I have a membership. Bonus!
Great and simple visit made easier and one very happy customer.

Thanks again Go Outdoors

15 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Thanks Lee!

A huge thanks to Lee who helped us today. He was extremely helpful and went over and above with customer service. Thank you!

15 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Picked up my new bossnut bike from Go…

Picked up my new bossnut bike from Go outdoods today... Robbie was really helpful and knowledgeable showing me all the bikes features. Really pleased.

14 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We found some amazing deals today

We found some amazing deals today! Susan, who served us at the counter, was very polite and knowledgeable. Susan made our visit amazing!

14 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fast and easy.

Easy use website, used click and collect and was ready same day.

6 juillet 2026
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Order online after stock lost in store

Order tent footprint and carpet package off website. Received quickly. But only had to buy it online because Clydebank and Coatbridge showed stock but couldn’t find the item.

6 juillet 2026
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I enjoy going into go outdoors and see…

I enjoy going into go outdoors and see what I can buy love it and the staff really help you

5 juillet 2026
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great price fits well

Great price fits well

28 juin 2026
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The customer service was impeccable

The customer service was impeccable, I was welcomed by Scott after asking for help with boots- very kind and patient!
Very busy and organised store, so very pleased the service so personable

12 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Big shout out to Chris R 🙌

Big shout out to Chris "mohawk" Ross on helping us confirm that the Berghaus Adhara 700xl was the tent for us. We are seasoned campers and were looking for a bigger tent to add to our collection for longer trips. Chris spent time with us and explained everything. Top guy with no sales pressure at all. In fact, so much so, we also came away with the Berghaus Adhara 300! Also a shout out to Chloe on the tills. Great shopping experience!

11 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Outstanding customer service

Ii was assisted with a girl called Sophie. Customer service was outstanding. She's a credit to go outdoors!

11 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Served today by Chris

Served today by Chris , great knowledge of camping set up and went with his advice.

11 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic service from all the staff…

Fantastic service from all the staff especially chris

11 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Had a pair of Merrell Goretex boots…

Had a pair of Merrell Goretex boots that had failed me on a hiking trip to Bute. Soggy wet feet were not what I expected!
I dealt with Alan in the Clydebank branch and he was so good. Such a nice man with old fashioned manners. He offered me the choice of swapping for another style/brand. I went with a straight replacement and left the shop very happy.

10 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Ross C was awesome

Ross C was awesome, knowledgeable,patient and a king among men of the cycling retail side.
Go outdoors have won a watch employing this chap. 10/10

8 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Split Tent Poles

I had some split tent poles that I noticed from my last camping trip. On visiting Go Outdoors a worker called Chris R said no problem, he can fix them by Thursday. I got a phone call at 1pm on the Thursday saying they were replaced and all connected with the others. Fantastic guy and excellent customer service. All the other staff I met were all great as well.

9 juillet 2026
Avis spontané
Logo de GO Outdoors - Clydebank

Réponse de GO Outdoors - Clydebank

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

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