Ellie was extremely helpful as well as being friendly. I didn't need any real help finding what I wanted but Ellie gave useful advice when the payment machines played up. Very happy with the gloves I... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSouth Street 3, DT1 1BL Dorchester, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of... Voir plus
L'entreprise a répondu
Ellie and Amy were hugely helpful yesterday in finding me a pair of walking boots. They managed to secure me a £30 discount. 5* service.
L'entreprise a répondu
Today I visited your Dorchester Store and was very pleasantly surprised the two members of staff that assisted my purchase were Amy and Cher they were both helpful polite nothing seemed to much troubl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Dorchester (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
South Street 3, DT1 1BL, Dorchester, England, Royaume-Uni
4,9
Excellent
257 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Heidi and Eben
Heidi got a chair for our 93 year old mother to sit on whilst we browsed around the store. Eben served us and was polite. The staff are very good
2 juillet 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
My Merrells had nearly died so popped…
My Merrells had nearly died so popped into my local branch for a new pair, excellent service and product knowledge from Callum and Tom, friendly and polite.
26 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent communication and customer…
Excellent communication and customer service from Eben today. Very helpful and friendly 🤩
2 juillet 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Seen by a charming woman
Seen by a charming woman, Ellie who dealt efficiently with my transaction
2 juillet 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
I love this shop and Ellie was friendly…
I love this shop and Ellie was friendly and helpful. I find the value for money excellent.
26 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Had a great experience in this store
Had a great experience in this store. Found exactly what I was looking for and Ellie & Callum were super helpful with answering my questions - they even gave me a discount of £8 off my items, of which they did not need to do. Highly recommended!
24 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Eben and his Callum provide great…
Eben and his Callum provide great service and expert advice
24 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Dorchester (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Helpful staff and good range of products
Good range of products at reasonable prices for outdoor life. Staff are friendly and interested in helping you find what you want.
23 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Thanks to Tom and Amy for their support…
Thanks to Tom and Amy for their support in store today. Very friendly, helpful and knowledgeable.
22 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Excellent service from Callum
20 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Dorchester (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Helpful Staff
I went in to buy a bag, Ellie was incredibly helpful and friendly, she showed me the options and told me about setting up an account. Her colleague was also very helpful.
18 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent advice on walking boots with…
Excellent advice on walking boots with knowledgeable and patient staff member
17 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Callum was amazing verry helpful and…
Callum was amazing verry helpful and patient when my card was playing up
17 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Amy was attentive
Amy was attentive, helpful, positive and personable and made purchasing these shoes a pleasure - thank you
16 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Friendly
Friendly, approachable and knowledgeable staff, receipt says Asst 007.
Found what I wanted and enjoyed a good discount with members card.
14 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Faced with an array of water bottles…
Faced with an array of water bottles Amy and Tom were extremely helpful in helping me select one. I wish to add that I am 82 years old and they didn’t treat me as a fool. Most unusual and appreciated.
15 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thanks for giving us 4 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Excellent variety of stock Great…
Excellent variety of stock Great quality. Very helpful staff. Highly recommended
14 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Was a very efficient service indeed
Was a very efficient service indeed. Massive thanks to Amy for great customer service and assisting us in promptly and hassle free renewing our discount card on checkout, new moves am I right?
14 juin 2026
Avis spontané
Réponse de GO Outdoors - Dorchester (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.