GO Outdoors - Dorchester (Express) Avis 

257
TrustScore 5 sur 5

4,9

South Street 3, DT1 1BL Dorchester, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ellie was extremely helpful as well as being friendly. I didn't need any real help finding what I wanted but Ellie gave useful advice when the payment machines played up. Very happy with the gloves I... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The person serving us was incredibly helpful and patient - I'm vegan and so trying to determine which boots were suitable was a challenge - unfortunately it wasn't obvious from the signs! In spite of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Heidi was superb. She should be promoted and given a pay rise. She knew precisely what I needed and where to find it. Dealing with Heidi was like watching an expert guide you effortlessly through a wo... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Faced with an array of water bottles Amy and Tom were extremely helpful in helping me select one. I wish to add that I am 82 years old and they didn’t treat me as a fool. Most unusual and appreciated... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Dorchester (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • South Street 3, DT1 1BL, Dorchester, England, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

257 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(257)

35 992 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service at Dorchester (Express)…

I just visited the Dorchester (Express) store for the 2nd time this week. Many thanks to Amy and Callum for their fantastic service. They were so helpful with my shoe needs. They were both so friendly and helpful I could ask anything, and Amy was sure to look up details of specific items so I had all the information I needed. Highly recommended.

8 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Good Alternative

Although my preferred choice was not available in my size, Amy was patient and knowledgeable. She was able to find a suitable alternative amongst the sale items, which also saved me a few pounds.

8 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good range of clothing and outdoor…

Good range of clothing and outdoor equipment and good prices with the GO Outdoors card.
Amy was very helpful…

8 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Heidi was brilliant

Heidi was brilliant, friendly and very helpful. Sorting the size of sandals I needed and renewing my membership quickly and efficiently without any hassle. I would recommend dropping in to the Dorchester Go Outdoors you never know what you might need.

8 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Service was great today

Service was great today. Thanks to Amy who pointed me in the direction I needed for my purchase and made the sale process a breeze

8 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amy helpful and friendly.

5 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amy was very friendly and helpful

Amy was very friendly and helpful, as well as being able to point me to other Go Outdoors outlets that are likely to stock what I was looking for. Great service.

8 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really helpful and great customer…

Really helpful and great customer service.

6 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Eben was very helpful

Eben was very helpful, friendly and knowledgable about the products we were looking at. Signed us up to the points scheme ensuring we got the best price too. Top service!

6 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service

I was served today by Ellie and manager Eben, assisted with using blue light card discount to buy a gorgeous waterproof jacket for my husband. Friendly and professional service, thank you.

6 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff, able to offer alternatives when a boot size wasn’t in stock

4 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful service from Ellie

Ellie offered very helpful advice on the best way to waterproof a RAB jacket that I had bought there previously.

4 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

amazing staff

Eben from the shop in Dorchester was incredibly helpful! i was probably in the shop for about half hour and he helped me the whole time (apart from to serve other customers of course!) i was struggling to find a good durable bag for traveling around the UK on and off trains ect and he was so helpful and im extremely gratefu and love my new bag!

5 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Kindness without prejudice

I have not experienced more knowledgable and helpful staff anywhere quite like it.
Callum was friendly and kind. I was having a bad day and his customer care flipped it around and helped reset me.
Thanks Callum. More staff like you please.

28 mai 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Eben in Dorchester branch

Eben in Dorchester branch made me so welcome and was so extremely helpful in finding me the correct and most comfortable pair of walking/hiking GoreTex trainers. Trying more was no trouble and he went out of his way to find me suitable pairs to try. Thank you. I will be back for my winter footwear!
Check out was thorough too to make sure I had the correct shoes.

4 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Hiking Boots Recommendation

I got hiking boots today and was unsure which one was the most suitable for long hikes. Eben was extremely helpful and was very informative.

4 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Pleasure to Shop

Ellie the staff member who served me was excellent with friendly and helpful advice

3 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

10/10 experience

Great store, layout and tidiness, vibes were really high amongst the staff it felt like an amazing store to even step foot into everyone was so happy,
I was served on footwear by Big Cal who’s product knowledge was second to none and came across as a wonderful person, really impressive young man, on tills I was greeted by Ellie who is one of the happiest and down to earth employees I’ve ever met, everyone in the store was a great credit to the company and I wish them all the best,
Match the customer service with great products and great prices, I’d have given 6 stars if I could

2 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hello,

Thank you for clicking on 5 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I received excelllent service today…

I received excelllent service today whilst shopping for a coat. I would like to give a shout out to Ellie who was very helpfull and knowledgable about the product.

3 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good company and thanks for the bag &…

Good company and thanks for the bag & walking stick rubbers on the end of my stick cauim Dorchester sorry if I spelled your name wrong but thanks

2 juin 2026
Avis spontané
Logo de GO Outdoors - Dorchester (Express)

Réponse de GO Outdoors - Dorchester (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

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