GO Outdoors - Grimsby (Express) Avis 

221
•
TrustScore 5 sur 5

4,9

22 Baxtergate Freshney, DN31 1QL Grimsby, Freshney Place, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Always had a lovely buying experience at this store. Friendly and knowledgable staff. Cant believe that Go Outdoors are going to close this branch down. We're really going to miss this shop as it is o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering items online from Go Outdoors is just what I would expect it to be - straight forward and easy with the order being delivered to my nearest store (Grimsby) in reasonable time. However, I can... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Really happy with my purchase which was online because store did not have my size in stock. Docked one star as I would expect the online purchase to be packaged but assistant produced the item loose... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I forgotmy membership card so I phoned up the store and spoke to a very polite woman called Heather she checked my details and told me to come down and she would help me out. I arrived at the store... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Grimsby (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • 22 Baxtergate Freshney, DN31 1QL, Grimsby, Freshney Place, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

221 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(221)

36 939 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Popped in to look at some walking boots…

Popped in to look at some walking boots and was approached by staff member Faye. She was very pleasant and not pushy at all, I asked for a size in the boot I wanted to try on and she had them out to me within seconds. She asked me to walk around the store and watched how I walked to ensure they were the correct size and fitted well. Faye was extremely helpful and provided some useful information to ensure they are bedded in properly.
Lovely staff throughout the store and all of them spoke as soon as you entered the store.

17 mars 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly helpful staff

Went into the Grimsby store today to look at the walking shoes. The staff were all very friendly and one staff member called Faye helped me with picking a pair of walking boots for my daughter, she was very knowledgeable and was able to advise which one out of two pairs may be the better option.

Had a lovely shopping experience and would definitely go back again

19 mars 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service

I was looking for a rucksack today, but needed some help to get the right one. Without needing to ask, a member of staff called Faye approached me to see if I needed any assistance which I did. Faye was extremely helpful and after trying a few I found the perfect one. I am really pleased with my purchase and found the whole experience enjoyable which you can’t often say. I have been in this store a few times in the last couple of months and have always been impressed by the standard of service, the knowledge and helpfulness of the staff.

17 mars 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Visit to go outdoors Grimsby

Visit to go outdoors Grimsby
Very nice and friendly staff.
Sales assistant Faye was very helpful helping me find what I needed.

9 mars 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very good experience

Very good experience, fantastic staff, very polite and helpful

11 mars 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

First class service

As always the staff provided a friendly service & professional advice with the purchase of walking trousers.

21 février 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service & friendly faces.

First visit since the store opening in Grimsby. Lovely to be greeted with the familiar faces of Heather & the team. Excellent advice & customer service given to help choose walking boots for my daughter.

18 février 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rachel was a star

i'll be Back ! Met new Saturday girl Rachel for first time today at Grimsby, always used it as Millets because service was great, like a family, and its still the same.

8 mars 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Recommend the Grimsby store

The Grimsby store has opened recently and I went to look for some new walking shoes. The reception I got was lovely, Heather was professional, warm and welcoming and very helpful. All in all I couldn’t have asked for more and will definitely be back.

6 mars 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly and helpful staff

Friendly and helpful staff. Good products at reasonable prices.

6 mars 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Coat Zips

Having purchased a new coat , it is a good coat and colour, the only concern are the double zips as these do not work well for elderly fingers, otherwise a great coat.

26 février 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Just joined the Ramblers and needed a pair of hiking boots. Received a first rate service from Heather who not only was very helpful but also knew a lot about the products. Great.

28 février 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly and knowledgeable

Thank you to the lovely staff at the Grimsby store
Special thanks to Carol for her knowledge, advice and friendly service
Definitely 5 stars

2 mars 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic staff

The staff are fantastic-they know the product and give sound advice when asked.

28 février 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Price Match

I made a few phone calls before my visit to the store in Grimsby, at all times the staff were very helpful & friendly. They dealt with my concerns and the Manager, Heather, was especially polite and helpful.

28 février 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Had a query on a purchase and got first…

Had a query on a purchase and got first class, friendly service with a smile

25 février 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Staff Quality

Went into Go outdoors Grimsby today to look for a rucksack. Heather and Olly were absolutely brilliant. So helpful (and eager to help!) and very knowledgeable regarding what I was looking for. Heather was very happy to help try get me the best deal possible. Both team members were a credit to the store! Thank you both :)

26 février 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful assistant

Very helpful assistant. Excellent cost jacket.

18 février 2025
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Grimsby - Carol first class service

Went into the new Grimsby store in January and was served by Carol, what a lovely, lovely lady she is !! She helped me and husband with our walking boots giving lots of advice and good tips for our first venture into the big outdoors. She took a genuine interest in what we looking for and took away any doubts that we had. We made some great savings again guided by Carol for best value etc. Thanks Carol you’re an angel !!

25 janvier 2025
Avis spontané
Logo de GO Outdoors - Grimsby (Express)

Réponse de GO Outdoors - Grimsby (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

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