I had a problem with my Merrell walking shoes they had split and where only 10 months old I was dealt with very quickly and the young lady was so helpful she apologised for any delays The manager... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement2 Crown Street, West Yorkshire, HX1 1TT Halifax, West Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Went in for some advice on walking shoes that are actually waterproof. Served by Alex and Steve Both were very knowledgeable and helpful. Enabled me to purchase shoes that are within my budget and ar... Voir plus
L'entreprise a répondu
Halifax Branch - 5* Star Service Called in this afternoon & was helped by the store manager Jake. 1st class service, very helpful throughout & great prices. Many Thanks
L'entreprise a répondu
Very helpful and friendly staff and a great selection of products. The Go outdoors members card has proved very useful and it pays for itself very quickly.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- aussi dans
- Centre de randonnée équestre
- Clud d'escalade
- Magasin d'articles de course à pied
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
À propos de GO Outdoors - Halifax (Express)
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, Royaume-Uni
- 01422 413646
4,9
Excellent
619 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Customer Service
In the Halifax store today we received excellent service. Both staff members were very friendly and helpful and enabled us to buy everything that we needed. They made our shopping experience very enjoyable, thank you.
25 juin 2025
Avis spontané
Réponse de GO Outdoors - Halifax (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Steve and Alex are excellent staff
Steve and Alex are excellent staff. They have their customer service skill honed to perfection 👍 Thank you for being so helpful and chatty it makes the retail experience far easier if staff communicate so well 😁
23 juin 2025
Avis spontané
Réponse de GO Outdoors - Halifax (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Halifax store
Steve was very helpful when we visited the Halifax store today. He had good product knowledge and was extremely welcoming and polite.
23 juin 2025
Avis spontané
Réponse de GO Outdoors - Halifax (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
My visit
Steve and Jake were very helpful throughout my visit. Advice was offered on the different types of hiking shoes and their features were explained which helped me with my choice. A very pleasant shopping experience.
21 juin 2025
Avis spontané
Réponse de GO Outdoors - Halifax (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
The guys were so helpful and…
The guys were so helpful and knowledgeable , it was a real pleasure to shop in this well stocked smaller store. Prefer to return here than go to one of the bigger shops purely because of the excellent customer service.
2 juin 2025
Avis spontané
Réponse de GO Outdoors - Halifax (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff in Halifax store were super…
Staff in Halifax store were super helpful. Very passionate - cannot fault them at all.
8 juin 2025
Réponse de GO Outdoors - Halifax (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great staff at Halifax.
I ordered the item and it was in stock at Halifax. They had a bit of trouble finding it ,as I told them id ordered it and really it was a click and collect. This gave me time to browse. I found another jacket in the sale and purchased that as well. The staff were helpful with sizing on that brand as I haven't had that brand before.
3 juin 2025
Réponse de GO Outdoors - Halifax (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The helpfulness of the assistants & the…
The helpfulness of the assistants & the price of the product I required
29 mai 2025
Réponse de GO Outdoors - Halifax (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Went to buy some bits for son's DofE…
Went to buy some bits for son's DofE and the staff were great and helped me optimise the various multi buy discounts! You don't get that online! Jake and Steve both helpful
30 mai 2025
Avis spontané
Réponse de GO Outdoors - Halifax (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Trying to find the right gear
I was looking for a waterproof jacket and trousers today, plus a back pack. I received excellent help with all of these items and advise on which and what type to purchase. For the back pack both people in store advised me on one of the cheaper back packs ...£11..which I was pleasantly surprised by. They could have easily led me to a more expensive bag...but didn't.
They left me to make my choice and didn't hassle me or make me feel uncomfortable. They were both very friendly and professional.
Thank you for your help today
27 mai 2025
Avis spontané
Réponse de GO Outdoors - Halifax (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent service
26 mai 2025
Avis spontané
Réponse de GO Outdoors - Halifax (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great staff
I recently joined a walking group and needed some decent footwear. I called into the store for a look round and the staff were so helpful and friendly. They told me about the membership scheme and I joined. So glad I did, the savings are a bonus.
23 mai 2025
Avis spontané
Réponse de GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service from patient and friendly…
Great service from patient and friendly experience with Steve & Nicola.
19 mai 2025
Avis spontané
Réponse de GO Outdoors - Halifax (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Tom and Steve
Tom and Steve we, re very helpful in store. The store looked great. Well stocked and clean.
17 mai 2025
Avis spontané
Réponse de GO Outdoors - Halifax (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent in store service and advice
Excellent in store service and advice. Quality of the goods purchased were A1 as well.
11 mai 2025
Avis spontané
Réponse de GO Outdoors - Halifax (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Steve Nicola and…
Excellent service from Steve Nicola and Alex - a credit to the business 👍
16 mai 2025
Avis spontané
Réponse de GO Outdoors - Halifax (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Goods arrived at my chosen store really…
Goods arrived at my chosen store really quickly ( next day ) however I couldn't use my 10% discount as the items were already discounted. But still great value for money.
13 mai 2025
Réponse de GO Outdoors - Halifax (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Helpful friendly staff and a good…
Helpful friendly staff and a good bargain in your sale
28 avril 2025
Réponse de GO Outdoors - Halifax (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.