Bought 3 items online - very speedy delivery. Excellent quality hiking leggings however one pair was too small. I called into my local store and the very helpful staff were happy to return them and or... Voir plus
L'entreprise a répondu
48 New Street, HD1 2BR Huddersfield, West Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Bought 3 items online - very speedy delivery. Excellent quality hiking leggings however one pair was too small. I called into my local store and the very helpful staff were happy to return them and or... Voir plus
L'entreprise a répondu
I walked into the shop and wanted to purchased some small items. Mark, the supervisor was extremely professional and very helpful when I was making some of my product choices. Also, Steph was v... Voir plus
L'entreprise a répondu
My husband came in to buy some new walking boots with some idea of what he wanted but not set on any specific product. Mark was super helpful and knowledgeable and helped my husband by some affordable... Voir plus
L'entreprise a répondu
Staff offer a first-rate friendly and personalised service, backed up by solid working knowledge of using the products themselves, underpinned by a clear love of the job which is rarely seen these da... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Écrit par l'entreprise

48 New Street, HD1 2BR, Huddersfield, West Yorkshire, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fabulous staff with great friendly service...

Réponse de GO Outdoors - Huddersfield (Express)
The store is conveniently situated and a short walk from the railway station. Considering it is a smaller store I was able to find everything I needed and there was a good choice available. Mark was extremely helpful and gave excellent advice which is essential when purchasing footwear suitable for hiking. I will definitely be returning to this store due to it's location value for money and most importantly customer service.

Réponse de GO Outdoors - Huddersfield (Express)
What made my experience great? - Jade and members of her staff. I went in for a spare part and it was a difficult ask. They had to research the item extensively to find the correct part and supplier. It was a team effort and I was able to see how professionlly they worked together. So helpful. I have always supported GO Outdoors and will continue to do so.
Thankyou,
Keith Overson.

Réponse de GO Outdoors - Huddersfield (Express)
Howard was very nice and helped me find everything I needed when I popped in today

Réponse de GO Outdoors - Huddersfield (Express)
Having not been into Huddersfield town centre for a long time, we decided on our way back to the car to pop in to go outdoors just to have a nosey.
WOW!
What a great experience . We were welcomed by Mark downstairs with a happy hello and smile and informing us he was available if we needed help ( not pushy at all ) We went upstairs to have a nosey and came accross some walking boots. The member of staff upstairs called Howard gave us fantastic customer service and lots of great information about the product (everyday is a learning day)
We went back downstairs to pay and Mark also gave us advice about wearing the boots around the house for an hour before walking in them outside.
The whole experience was great from start to finish. They both knew the products in the shop and gave us information we didn’t know.
The 2 gentlemen are a credit to your company.
I wish there was more 5 star customer service like this around.
Thank you

Réponse de GO Outdoors - Huddersfield (Express)
Friendly, helpful welcome from Howard at the counter. I told him the items I required and he sent me upstairs to find the items. I approached the staircase an could overhear him telling his colleague what I was looking for and he was ready to assist before I even got to the first floor. Helpful advice as to products and how I could save money on this and further purchases without being pushy (Mark) fantastic friendly knowledgable service with a smile. I purchased more than initially intended because of the well informed competent service.

Réponse de GO Outdoors - Huddersfield (Express)
As usual this store is great. I went in to get my yearly waterproofing for my jackets and staff were fantastic yet again.

Réponse de GO Outdoors - Huddersfield (Express)
Visited GO Outdoors Express in Huddersfield last week and was treated to unrivalled customer service and information from the staff that was knowledgeable without being pushy. At no point did they give it the hard sell. Helpful and friendly and I would definitely shop there again.

Réponse de GO Outdoors - Huddersfield (Express)
Store is great and had everything I needed. Thank you to Steph who was a great help in picking the right coat for the winter season!

Réponse de GO Outdoors - Huddersfield (Express)

Réponse de GO Outdoors - Huddersfield (Express)

Réponse de GO Outdoors - Huddersfield (Express)
The staff in the shop in Huddersfield are always first rate. They really mean help when they say help. They guided you to the right purchase without pressing you. And I am constantly amazed at the value of the items.

Réponse de GO Outdoors - Huddersfield (Express)
Bethany was lovely and very polite. Helped me at the till with my questions. Looked after my purchase when I remembered I wanted to buy socks!

Réponse de GO Outdoors - Huddersfield (Express)
Very friendly and helpful staff. Especially Bethany. Would come back again

Réponse de GO Outdoors - Huddersfield (Express)
Great service from the staff with their easy going, natural approach. Informative and helpful especially Steph.

Réponse de GO Outdoors - Huddersfield (Express)
Staff offer a first-rate friendly and personalised service, backed up by solid working knowledge of using the products themselves, underpinned by a clear love of the job which is rarely seen these days. Retail work as it can, and more often than not should, be done! Thanks guys :-)

Réponse de GO Outdoors - Huddersfield (Express)

Réponse de GO Outdoors - Huddersfield (Express)
Outstanding service and advice given from an extremely knowledgeable salesperson.

Réponse de GO Outdoors - Huddersfield (Express)
Excellent service from all the team at a very friendly store
Will go again

Réponse de GO Outdoors - Huddersfield (Express)
We went in to get a pair of walking shoes for my daughter and meet one of the nicest, helpful people ever. I didnt get his name, but he showed us the options, helped to make sure they fit correctly, and also gave us good advice how to make sure we broke them in properly. It's great having this shop in the center of town and they have a great selection at really good prices. Thanks !!

Réponse de GO Outdoors - Huddersfield (Express)
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.