GO Outdoors - Hull Avis 

2 186
•
TrustScore 5 sur 5

4,8

Clough Road Retail Park, Clough, HU6 7PT Hull, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Adam was friendly and welcoming, took the time to really listen and give us honest advice, and spent a good amount of time bringing stock from the back for us to try and compare when we visited lookin... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The item I purchased was fine and was good value. I did a click and collect from the store. The attitude from the two female employees in the store was awful. It seem to be a massive effort to hav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Served by Matthew today, what a lovely guy, chatted to every customer about what they are doing this weekend and genuinely seemed interested, top customer service! Credit to the team

L'entreprise a répondu

Noté 5 sur 5 étoiles

We called in yesterday to buy some walking boots. First visit for us and have to say was really impressed, not just buy the choice or value for money for members; incredible discounts on top brands,... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Hull

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Clough Road Retail Park, Clough, HU6 7PT, Hull, Royaume-Uni

  • 01482 429679

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(2 186)

36 702 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

The item I purchased was fine and was…

The item I purchased was fine and was good value.
I did a click and collect from the store.
The attitude from the two female employees in the store was awful. It seem to be a massive effort to have to process the order. The assistant clearly didn't want to be at work as it was a inconvenience to her.

14 octobre 2026
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Adam was very helpful in advising me…

Adam was very helpful in advising me about the best walking boots to meet my needs. Good boots, great price 👍

24 octobre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Served by Matthew today

Served by Matthew today, what a lovely guy, chatted to every customer about what they are doing this weekend and genuinely seemed interested, top customer service! Credit to the team

24 octobre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent and enthusiastic service from…

Excellent and enthusiastic service from Matthew in the Clough Rd store again today, always lots of stock to choose from.

23 octobre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Went to get sone walking boots from the…

Went to get sone walking boots from the store in Hull. Adam was very knowable about the different types and bought a pair on his advise .

19 octobre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Matthew

Matthew made my experience in Hull Gooutdoors very enjoyable, easy and quick service.
Top service

21 octobre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Adam

Adam was friendly and welcoming, took the time to really listen and give us honest advice, and spent a good amount of time bringing stock from the back for us to try and compare when we visited looking for walking boots. He went above and beyond the usual standard of customer service and we think very much deserves a raise! Ace work Adam! Thank you

18 octobre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Coat shopping and found a good range in…

Coat shopping and found a good range in store. Sam was very helpful when trying on locked item styles.

13 octobre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service from Lewis…

Excellent customer service from Lewis in hull today! So friendly, helpful, and welcoming. Made my shopping experience really easy. Highly recommended!

11 octobre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience today with lovely and…

Great experience today with lovely and friendly advice from Olha. Helped me choose three great items which are now part of my hiking wardrobe 🙏🏼 thank you

8 octobre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

My wife and I visited Go Outdoors here…

My wife and I visited Go Outdoors here in Hull and was served by Mathew who was extremely helpful with our questions about what we needed for our first experience with our camper van.
It was most appreciated and we will definitely be visiting again.

7 octobre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

walking boots

Looking for some walking boots, LEWIS was excellent, gave me great advice and was very helpful.
Anyone looking for footwear - hes the guy to see 10/10

4 octobre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was looking to buy a pair of hiking shoes.

I was looking to buy a new pair of walking shoes, I asked for some help and Lewis was on hand to guide me through choosing the right shoes. His knowledge was really good and nothing was too much trouble, I was very happy with my choice and the service he provided.

29 septembre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Adam was very helpful and knowledgable…

Adam was very helpful and knowledgable when I wanted to purchase some new walking boots. I did not feel rushed or pressured and he took the time to find out exactly what I needed and give me advice on different brands.
The staff member at the till was also polite and friendly.

26 septembre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Popped in

Popped in, I was helped by Carrie and Lydia was smiley and polite!

27 septembre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great shop

Great shop, great clothing and pricing.
Staff great and helpful.
Special mention to Leah on the till 😀

26 septembre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing place! We called in yesterday to buy some…

We called in yesterday to buy some walking boots. First visit for us and have to say was really impressed, not just buy the choice or value for money for members; incredible discounts on top brands, but the staff! They were superb. Must give a shout out to Eve, so helpful, knowledgeable and nothing to much trouble- thank you Eve, you made a difference and are a real credit to the company!

25 septembre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Popped into go outdoors today

Popped into go outdoors today. Lewis was outstanding, very friendly and answered all our questions. Great customer service and experiance. Thank you

25 septembre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Knowledgeable & friendly Staff

I was assisted by a staff member called Lewis at the till who was extremely friendly, spoke about the products I was purchasing, provided extra information and made me feel like I was making the right choice in what I was buying!
Lovely guy, great customer service, very knowledgeable and a great staff member to have.

23 septembre 2026
Avis spontané
Logo de GO Outdoors - Hull

Réponse de GO Outdoors - Hull

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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