Great service from Willow at the branch. She was really helpful on the boots /shoes section... going beyond normal service... due to my asking for multiple different boots ... always smiling and hap... Voir plus
L'entreprise a répondu
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Great service from Willow at the branch. She was really helpful on the boots /shoes section... going beyond normal service... due to my asking for multiple different boots ... always smiling and hap... Voir plus
L'entreprise a répondu
I visited the store looking to be kitted out for an upcoming trip up Snowdon. There were staff about - smiling and approachable and ready to help - when you wanted it. Two young girls gave me good... Voir plus
L'entreprise a répondu
Angie was incredibly helpful, patient and friendly when helping me choose walking boots. Gave great advice, no pressure at all, and made sure I got the right fit. Really lovely experience – thank you... Voir plus
L'entreprise a répondu
Looking to buy an electric bike called in on Sunday 26th July, asking the man in bike dept, what the different prices for the same bik were, I was told buy the cheapest. Called back in on Monday and P... Voir plus
L'entreprise a répondu
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1 Frederick Road, DY11 7RA, Kidderminster, Royaume-Uni
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Just popped in to buy a back pack for my son I'd seen online. Andrea was SO helpful. She taught us how to ensure it fitted correctly by adjusting it perfectly to my son's height. Thank you Andrea.

Réponse de GO Outdoors - Kidderminster
I popped to the kiddy branch today solely for a couple of t-shirts for fathers day.
Upon entering the store I was greeted with familiarity by Andrea who has dealt with us on numerous occasions as we are frequent visitors!
I went to turn right to find the entire mens section roped off due to yesterday's flood.
I looked at Andrea in complete horror and asked kindly if I could just grab 2 t-shirts. She said unfortunately not then proceeded to head under the barrier to start personal shopping for me which I found highly amusing!!
After some deliberating and back and forth (on Andrea's part) we selected 2! She was then very accommodating when I said I needed a quick dry t-shirt for my father in law!!!
She trotted off on a mission and picked one better than what I would have done!!
If on your next team meeting you get to read these out then please do.
We find all staff at the kiddy branch informative and helpful always however Andrea nails it every time! Her enthusiasm and passion for the job is infectious! She always makes time to ask my son about his fishing and daughter about her horse riding.
A true breath of fresh air!
Thank you for all help today Andrea....you saved Father's day!

Réponse de GO Outdoors - Kidderminster
Always friendly and super helpful staff!
Today, i arrived at the store to find it closed due to flooding from a burst pipe. I had only wanted to nip in and purchase an inflatable camping pillow. We live 16 miles away so not keen on having to come back tomorrow, I knocked on the door and explained what I needed. After 5 minutes, a member of staff had kindly waded through the flooded ground floor to fetch my pillow! Thank you!

Réponse de GO Outdoors - Kidderminster
Very friendly and helpful staff. Special mention to Charlotte on the till for her professional and courteous manner.

Réponse de GO Outdoors - Kidderminster
Went to purchase some camping equipment and was helped by Andrea who was so helpful, knowledgeable, friendly and jolly. She gave good advice of equipment i needed and I ended up buying more than I intended. Great service and will definitely be back.

Réponse de GO Outdoors - Kidderminster
Once in the store, my experience was really good. Angie was exceptionally helpful & made my choice of new walking boots so easy.
However, outside of the store, the potholes in the car park are terrible & need fixing asap

Réponse de GO Outdoors - Kidderminster
Amy and Charlotte were both very useful when choosing new walking boots.

Réponse de GO Outdoors - Kidderminster
We went in looking for a few different things: boots, poles and some clothes for hiking. Karen was extremely knowledgeable, helpful and patient as we tried on five different pairs of boots and answered all of our questions. Thank you very much.

Réponse de GO Outdoors - Kidderminster
Purchased some walking boots.
The lady that helped us (AMY) was very helpful and informative. Told us pros and cons with boots i tried on.
I didn't want to try loads of boots on because I thought it would be a pain, with her fetching 2 sizes in every boot.
Amy said il get every boot out from stock, so that you have the correct pair.

Réponse de GO Outdoors - Kidderminster
Amy was very helpful in finding me the right boots. She listened carefully to my needs and the type of walking I would be doing. We discussed properties of each style.
She was very patient with me.

Réponse de GO Outdoors - Kidderminster
Dave R in the fishing section was very helpful 👍

Réponse de GO Outdoors - Kidderminster
Angie was very helpful when myself and my partner went to purchase some new walking boots. Very pleased with them 🙂

Réponse de GO Outdoors - Kidderminster
Was served by Andrea when we went into the shop on Tuesday afternoon. We had the kids with us and we were looking for sleeping bags and roll up mats for the kids forthcoming cub camp. Andrea was super helpful. She allowed the kids to try out the sleeping bags they liked most of all and she taught the kids how to inflate and deflate the sleeping mats and how to pack them away after use - all very useful as the kids will have to do this on their own at cub camp. Five star service from Andrea. Our kids are even more excited now for cub camp. Thank you!

Réponse de GO Outdoors - Kidderminster
Great shop and the staff are very friendly. Andrea was so knowledgeable and helpful making sure we had everything we needed

Réponse de GO Outdoors - Kidderminster
Went to go outdoors to buy some clipper blades . Unsure of what size to buy and Amy helped us out with lots of information. We then went on to buy the bigger set .. thanks so much for her help

Réponse de GO Outdoors - Kidderminster
I was served by Dave.E
Who was very helpful and patient with any of the questions and asks I had of him whilst buying a backpack, hiking poles and then hiking shoes. Considering I was there close until closing time, Dave did not make me feel rushed and was a good bloke.
Cheers

Réponse de GO Outdoors - Kidderminster
Excellent service from Dave R. Helped me look and advise on a new bivvy

Réponse de GO Outdoors - Kidderminster
Was served by Tracy at Naylors equestrian today inside go outdoors. Service was fantastic and she was very polite and professional with her recommendations. Will definitely return

Réponse de GO Outdoors - Kidderminster
Excellent attitude of the staff, who also were fully conversant with the areas they worked
Overall a good shopping experience and we will be back for sure

Réponse de GO Outdoors - Kidderminster
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