We were looking for a particular type of jacket and Cleo, in the Manchester Arndale centre,was extremely helpful! Also, the other staff George and Aimee were very polite and helpful. We would defini... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 38, High Street - Manchester Arndale, M4 2HU Manchester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent help and service from Abbie who knows her stock and located the items I was looking for swiftly and without fuss. This was at the end of a shopping trip in Manchester for said items. I had b... Voir plus
L'entreprise a répondu
Came in looking for a lightweight waterproof coat. By chance we spoke to Samantha and she was so helpful. She showed me the various coats in various price ranges, explained the technical benefits of e... Voir plus
L'entreprise a répondu
Excellent service from Sam yesterday.. guided my wife through various options, styles, fittings etc. for anew outdoor coat. Sam was professional, very friendly, knowledgeable and helpful throughout. A... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Manchester Arndale
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Unit 38, High Street - Manchester Arndale, M4 2HU, Manchester, Royaume-Uni
4,8
Excellent
359 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very attentive staff
We were looking for a particular type of jacket and Cleo, in the Manchester Arndale centre,was extremely helpful! Also, the other staff George and Aimee were very polite and helpful. We would definitely shop there again!
15 mars 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
The service I received from Emma and…
The service I received from Emma and Charlie W was top quality, very impressed.
7 mars 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Sam is the real deal
Sam is the real deal, she knew everything about every product I asked about. Fantastic experience.
1 mars 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Jane gave me very good service
Jane gave me very good service, I will 100% return for more shopping at the store
23 février 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Excellent help and service from Abbie…
Excellent help and service from Abbie who knows her stock and located the items I was looking for swiftly and without fuss. This was at the end of a shopping trip in Manchester for said items. I had been unaware that there was a branch of Go Outdoors at The Arndale and didn't fancy going to Cheadle so this excellent service was a real bonus.
19 février 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I was served today by Charlie W
I was served today by Charlie W, so far we’re being treated nicely, he was so helpful and friendly.. i got my ‘target’ stuff after couple days searched.. thank you
16 février 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Lovely Samantha
Samantha was very polite, helpful and professional. Lovely, smily lady who brightened up my day.
15 février 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
10/10 for samantha excellent customer…
10/10 for samantha excellent customer service
15 février 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
Came in looking for a lightweight waterproof coat. By chance we spoke to Samantha and she was so helpful. She showed me the various coats in various price ranges, explained the technical benefits of each coat. Kept coming over and asking how things were going and if there was anything else she could do. She took a few items we were buying over to the counter so we didn’t have to cart them around the store whilst still browsing. What a credit to the Arndale store.
15 février 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very friendly and helpful service from…
Very friendly and helpful service from Charlie W.
Good support with NHS discount and Go Outdoors membership.
15 février 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
I was served by Samantha today she was…
I was served by Samantha today she was a lovely girl, very helpful & sufficient :)
15 février 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great customer service.
I came into the store looking for a specific product and in a bit of a rush. Charlie W made himself readily available and was a great help and really friendly. I really appreciate that he took the time to talk to me about different products on offer and relating it to his own experience.
5 février 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Made a special trip to purchase an item…
Made a special trip to purchase an item only one of which was said to be avalable on line. However there was none on the rack, but the assistant was very helpful and found the item in the stock room.
3 février 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Knowledge about the product and helpful…
Knowledge about the product and helpful at checkout
30 janvier 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Ben was really helpful and got me the…
Ben was really helpful and got me the trainers I wanted.
17 janvier 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Good customer service
Helpful customer service and good knowledge/support provided by Ben instore
22 janvier 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Came here to buy a coat with my…
Came here to buy a coat with my colleague we found the coat in my size!! Perfect start then went and paid greeted by a lovely young lady named afsah I believe her name was she was lovely allowed us to keep t her bag behind the tills till our break time then we. Came back and collected it she was very polite and very smiley which we loved!!
Love seeing people like herself
Thanks for your lovely work you do
From Paris and Paul
20 janvier 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Thank you Adam!!!!!
We visited to buy new walking boots, my husband chose quickly but I was really struggling. ADAM passed on his way to his lunch break - put his lunch (and then hot coffee!!) down and spent a good 20 mins advising me, guiding me and entertaining us!! So very impressed with his focus on customer service and very pleased with my new boots - thank you Adam!! Just fabulous!!
15 janvier 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Callum provided excellent customer…
Callum provided excellent customer service service. He was knowledgeable, approachable and helpful
8 janvier 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great store
Great store, a lot of choice. Guy who helped us Emmanuel was really helpful, nothing was too much trouble, even though I tried on 4 pairs of boots. Will definitely be revisiting.
Thank you ⭐️⭐️⭐️⭐️⭐️
3 janvier 2026
Avis spontané
Réponse : GO Outdoors - Manchester Arndale
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.