GO Outdoors - MetroCentre Avis 

Very helpful staff member Daniel gave super advice and saved me trying to work out what were the best options for me and my travels - new boots, thick socks, gloves etc, plus advice on waterproof over trousers. After this pleasant service I will be going back in future.

Tom was brilliant and very knowledgeable. I thought I knew what I wanted - pair of walking shoes - Tom took me though all options and price ranges before I made my purchase. An assist to your business in the Metro Centre.

Coby from the Metro centre branch provided outstanding service from a phone call to me collecting the jacket

Tom T was really helpful and patient in helping to find comfortable walking boots.

I lost my card after purchasing a coat from gateshead metro centre I think I left it in disability scooter I had hired as I cannot easily return to store I asked for replacement on line they cant do this apparently the card scheme is a con avoid this company
great responsev here the reason for review was your customer service is rubbish you will not post a card I have to go to store 220 miles from where I live

I had a one off situation, a tad too complicated to go into about a health issue, but the staff was so helpful with this American. Great price too!

Great choice of clothing at various price ranges .Got extra money off our items after becoming a member . Very helpful staff excellent shop

Great Range of Outdoor equipment
Knowledgeable Friendly Staff

Found exactly what I wanted for a very good price

I visited Go Outdoors in the Metro Centre to get some new hiking shoes. My existing ones were starting to show the effects of the 3000 miles or so of use. James did an excellent job of listening to my intended use and studying the shape of my feet. I have already done about 15 miles in my new shoes and am delighted with the shoes he sold me.

Really helpful advice from Coby. Great lad and gave loads of advice on what the best stuff is for going hiking.

Thank you Lewi and Becca for your help. First time buying mountain boots and I did not know where to start. Lewi was kind enough to show me around and tried on the first pair he recommended. He also demonstrated the best way to tie the lace and matched it with a pair of thick hiking socks. Thank you for being so helpful and patient.

Great customer service at metro centre can’t remember girls name but so helpful

As a first time customer to Go Outdoors at the Metro centre, we had first class, sevice from James. Very knowledgeable and helpful regarding footwear as well as other products.

We went to buy waterproof and warm coat for my wife not knowing really what to look for. Andi and Izzy came over and asked if they could help us out. We told them what we were looking for and they gave is a lot of great advice in what to look for and the pro's and con's of the different types of outerwear. They told us what care was needed for waterproof when cleaning and what was needed to be done to maintain the coat's waterproofing. We narrowed down the make of coat we wanted and with their advice the size. Then after we had a coffee to think over the decision we went back to the shop and bought the coat. Andi and Izzy were very helpful, friendly and knowledgeable and made lots of time for us without which we would not have made the best choice.

Lovely young sales assistant at metro centre store. Very pleasant and helpful.

Staff were super helpful and friendly quality ballistic rucksack/bag ideal for 4 or 5 days away and easy to organise within and acts as a rucksack so ideal for travel on train or coach

Assistant (Andi) in boot dpt v knowledgeable and helpful. Didn't rush me :)

Customer service was great, no issues knew what they were talking about when asked questions

I don't usually leave reviews but my son and I were served by James and credit where credit is due the fella was outstanding. We went in for a pair of boots, he listened to the criteria we had and directed us to what we needed, which should be standard service. It was all the extra things the advice the tips the knowledge that came with it that was great. Not pushy not I know it all not you need the most expensive, just a fella that new his business. We walked out with my son fully kitted for the Duke of Edinburgh award. Cheers James.