GO Outdoors - Oxford Avis 

1 721
TrustScore 5 sur 5

4,8

426 Abingdon Road, OX1 4XN Oxford, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had everything that I needed plus so much else. Being disabled I needed an assistant after we had browsed in the area that interested us. An assistant was hard to find but, when found, was extremely... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Staff just chatting. Laughing at customers in their faces and not taking work seriously.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole team there, but in particular Paul, we’re extremely sympathetic and helpful in replacing sleeping bag that I’d bought online click and collect through another store. On opening it I found it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My daughter is shortly going to travel in the far east for the next 6 months or so. She needed suitable equipment for this and her subsequent overseas research projects in support of her future as... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Oxford

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 721)

35 808 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly, polite and efficient service in store today

Came into the Oxford store to return part of an online order. Liam was friendly, polite and efficient in spite of the store being very busy this afternoon due to its imminent closure. I am very sorry to hear that the Oxford branch is about to close as so useful for all sorts of things for camping, scouts or Duke of Edinburgh activities. I hope you will be able to reopen a branch in Oxford soon.

8 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great shop and staff

Great shop and staff, as always. Please find a new location for an Oxford branch. We need you!!!!
Mirelle served us and was great!

8 décembre 2023
Avis spontané
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Réponse de GO Outdoors - Oxford

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Mirelle was very helpful

Mirelle was very helpful, on the last day before the Oxford store closes.

8 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Brilliant Staff

The staff are always very friendly and help you to find whatever you need while getting you the best price. I've gone a few times and it's always been a pleasant experience.

26 juillet 2023
Avis spontané
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Réponse de GO Outdoors - Oxford

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

We were served by Mirelle and Liam

We were served by Mirelle and Liam. Thanks so much, you were so helpful amd engaging and very knowledgeable!

8 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Hi Philip.

Thankyou for taking the time to leave a review of 4 stars.

We are happy to see Mirelle and Liam were helpful in store.

We do hope to see you shopping with us again.

Thanks.

Sam, GO Outdoors Online Reviews Team.

Noté 5 sur 5 étoiles

Always helpful and good value.

8 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was helped by “Wes + fin” on 5th…

I was helped by “Wes + fin” on 5th December.

I bought a pair of hiking shoes. I had excellent advice from one of workers and general polite service all around.

Many thanks

5 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, knowledgeable and a great range of products. Excellent experience, brilliant example of how a store should be run. Shame about the condition of the building.

16 novembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

It's such a shame that they are closing…

It's such a shame that they are closing the Oxford store. The building has been on the point of collapse for years but they have always been our go to store for camping equipment and outdoor gear - really helpful staff, good stock and everything you need for camping under one (leaky) roof. Please reopen a store in Oxford as soon as you can!

8 novembre 2023
Avis spontané
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Réponse de GO Outdoors - Oxford

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Don't go!

Whenever I go to the shop there is someone in hand to help if needed. Today Flin and colleagues were their usual chatty and helpful despite the circumstances.
There is a range of brand and products that other shops in Oxford don't offer. Though there might be online options nothing compares to being able to handle the products before buying. How many times I did a last minute shop prior to camping or a hiking expedition. Also a big number of Explorers scouts have worked in the Oxford shop. Loosing this shop is the end of an era.

8 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service: informative, friendly staff, great prices. 👍 Please open up another location in Oxford !!! You have a captive and committed audience !!! Thanks ... in hope.

8 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent as always

Excellent as always. The staff here are great and I really hope you find another location for the store soon. You are Oxford s only outdoors shop

8 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great store

8 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

hope see u again in oxford

I bought all my camping equipment in this shop and visit regularly for many years, Hope we can have new one in Oxford and will continue support you in the further.

7 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service, really friendly staff especially fin who served us at the till today.

8 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Flis and her colleagues are amazing

Flis and her colleagues are always so friendly, positive and helpful. I will really miss this shop and pray they open a new Oxford store soon!

8 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing place, please reopen in Oxford

Go outdoor is always my number choice for camping goods. Visited today and is really sad to see it goes. Go outdoors please reopen in Oxford soon, will be hugely disappointed if an hr drive is needed for the next closest. Staffs service is amazing today. Nice and polite, while being extremely helpful.
Please reopen elsewhere in Oxford. Thanks a lot.

7 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Extremely helpful & knowledgeable…

Extremely helpful & knowledgeable member of staff.
It is extremely sad to hear the store is closing down. I’d much rather visit a store & get help from experts than buy online even if the cost is slightly more

7 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Tomas is always so helpful

Tomas is always so helpful. He’s my go to! He helped me with finding all the bits I needed for my snow camping trip and a couple that I had forgotten!

29 novembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service in Oxford store

This Oxford shop will be sadly missed - let's hope it can open again as soon as possible. Great service with excellent staff. Fantastic range of items in store and brilliant to be able to go in store and actually see and try on items before buying.

7 décembre 2023
Avis spontané
Logo de GO Outdoors - Oxford

Réponse de GO Outdoors - Oxford

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

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