GO Outdoors - Penrith Avis 

Looking for a comfort waterproof walking boots. Thank you Michelle for helping and explain to me what was the difference. I found the one that I love.

Thank you.

I have sent feedback. The experienca was excellent. I told staff involved in my recent (rather involved) transaction that the Go Outdoors stores are wonderful and the staff and service even moreso.

The sales lady, Michelle, was most helpful. I had an idea what I wanted, she got the boots I was interested in. She provide a shoe horn, & offered me similar products I
had not thought of. As I was trying the boots Michelle gave us room, most important, which we bought. Michelle is a excellent representative for the Penrith shop.

We were served by Michelle, she was very helpful making sure we got the correct walking boots and was very lovely and smiley

Easy to order online, with quick free delivery. And super-easy to return unwanted items to local store.

Went in today looking for some walking poles, but not really knowing what to look for, however fortunately Michelle was right there to help. She was brilliant, so knowledgeable and helpful, made various suggestions of different poles, didn't just push the expensive ones (like so many other shops do) and I ended up with poles that i am really happy with. Great service, thoroughly recommended.

Bought 2 E bikes
Philip was very helpful and very thorough in his checking of our new bikes

Amazing help from Michelle today, serving several customers at a busy time while making sure we all had excellent advice and different options brought to us quickly, and with expert help. The best service we have received in a very long time. Thank you Michelle!

Took my son's bike in for a service and Philip, the Cytech 3 bike tech did a great job turning a creaking hybrid for a teen into a lovely silent bike he loves even more. Well done Philip.

Highly recommend Go Outdoors Penrith, more specifically Philip, for bike repairs. Great attention to detail and a written appraisal of the issues and their resolutions were provided. Excellent.

We came to Go Outdoors in Penrith to purchase some new walking boots for our daughter, who's feet seem to be growing exponentially! We were kindly served by Michelle who helped us find the right fitting boots and some socks. Michelle was very knowledgeable, kind and patient. Thank you Michelle, you're a star!

Tony and Richard were very knowledgeable and approachable when my niece and I came to replace her walking boots. They were able to give us undivided attention and we left with a great pair of boots.

Thank you to Michelle who was so patient and knowledgeable today helping myself and my partner with some new walking footwear. Thank you for making sure we’re fit ready for our adventures.

I was in the store looking for some winter walking boots for my son. Were served by Michelle who couldn’t have been any more helpful. She took time to explain the benefits of all the boots they offer, and helped us try on multiple sizes of various ones. There was no pressure of a sale, just considered and sensible advice.

Absolutely fab service from Michelle today. Nothing was too much trouble, she was super friendly and took the time to make sure our boots were right for us. Also the product knowledge Michelle has for the footwear is second to none.
It was lovely to meet you Michelle and we definitely felt like we were in good hands from start to finish.

Tony was very helpful with advice and getting different sizes and models for my particular needs.

We came to Go Outdoors ,Penrith this afternoon 23/07/2026 to buy new walking boots.
I was wearing Sherpa Terra boots that I have had for 6+ years and worn out Ryan very kindly served us aware of my well worn boots and I bought a new pair ,perfect.Although other styles etc discussed ,Ryan was aware of my needs and no pressure to replace what I have found a comfortable and appropriate boot for me.
Thank you Ryan.

I received excellent customer service from Ryan in Go Out Doors, Penrith yesterday. He was very knowledgeable and helpful in assisting me in the purchase of a pair of new walking boots. A credit to your business. Great to meet you Ryan. Thank you.

I just wanted to give a big shout out to Tony at GO Outdoors for his excellent customer service.
I went in looking for a pair of walking sandals because I was struggling with blisters. Tony took the time to recommend the right pair for me and even convinced me to wear them with socks—which I never thought I'd do!
Yesterday I completed a 5-hour walk on the Helvellyn range, and they honestly felt like slippers from start to finish. I couldn't be happier with the recommendation.
Thank you, Tony, for your knowledge, patience, and great advice. It's made a huge difference to my walking. Highly recommended!

Served by Michelle on footwear. Very helpful and friendly. A credit to your store.

Michelle was absolutely brilliant helping me buy new walking boots

Helpful, guided me with grace and encouragement and really knew her stuff