GO Outdoors - Porthmadog (Express) Avis 

550
•
TrustScore 5 sur 5

4,8

Penamser Road, LL49 9NY Porthmadog, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Porthmadog GO OUTDOORS- Recently visited this store during a trip to North Wales.. I required a new pair of hiking boots, I approached a staff member called Tyler, his customer service amd people s... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I have used this shop on a number of occasions and I have always been very satisfied with the service. Today I had the pleasure of being helped by three members of staff. The first was just fine, the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Location of shop suits an easy shopping experience , large car park , helpful and familiar staff , very easy store to browse and buy from . I have never been there when it has been too busy and uncomf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I come here whenever I need walking or outdoor bits & bobs. It has great parking & the feel of an independent store. The staff are all extremely friendly, helpful & knowledgeable. Prices are competi... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Porthmadog (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Penamser Road, LL49 9NY, Porthmadog, Royaume-Uni

  • 01766 800081

4,8

Excellent

TrustScore 5 sur 5

550 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(550)

36 939 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 1 sur 5 étoiles

Staff were dismissive

Staff were dismissive. When I asked for help from an assistant she started talking to her colleague in English but half way through switched to Welsh. What would you think was happening in that situation? You would think they were talking about you in a negative way. Totally unprofessional staff and I’m certain I wouldn’t use this store ever again.

10 mars 2025
Avis spontané
Logo de GO Outdoors - Porthmadog (Express)

Réponse de GO Outdoors - Porthmadog (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Good selection of outdoor wear, and prices

Pretty good selection of outdoor wear, with a variety of prices and quality to suit most purses. Helpful friendly staff, who don’t ‘jump’ on you as looking round,
Alfie at the till was very helpful, as I hadn’t got my GoOutdoors card, and he had problems finding me, despite shopping with you about 6 months ago. He was able to sort it all out for me though, and quickly too - good memory!

26 février 2025
Avis spontané
Logo de GO Outdoors - Porthmadog (Express)

Réponse de GO Outdoors - Porthmadog (Express)

Thanks for the 4 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing

Amazing, helpful Staff who see value in their loyal customers ☺️

22 février 2025
Avis spontané
Logo de GO Outdoors - Porthmadog (Express)

Réponse de GO Outdoors - Porthmadog (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very good service from the crew.Went…

Very good service from the crew.Went yesterday to get myself some hiking shoes but unsure with what option to go for.Luckily Alfie a staff member was very helpful and helped me pick a very good pair for my hikes , will be coming back more often

16 février 2025
Avis spontané
Logo de GO Outdoors - Porthmadog (Express)

Réponse de GO Outdoors - Porthmadog (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The assistant was very helpful

The assistant was very helpful, polite and professional.
When I came into return an item he helped me choose something similar with kindness, excellent service from him.

30 janvier 2025
Noté 5 sur 5 étoiles

Great staff

Amazing service from Gareth and the team. Courteous and knowledgable, a great shopping experience.

23 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Been twice in a week because I forgot…

Been twice in a week because I forgot some gear and then my walking boots failed. Very knowledgeable staff who were very helpful both in Guiding me to gear suitable for my needs and making sure I got the best value for money.

22 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, thank you Gareth for assisting me, customer service brilliant and the issue was resolved, a very satisfied customer!! Thank you!

21 janvier 2025
Avis spontané
Noté 2 sur 5 étoiles

I was behind a customer who was served…

I was behind a customer who was served by asst 008/or clerk 011. A young man. The customer was served and asked if he had a discount card and searching by post code the asst found he had and he got a discount. As I approached the counter he looked at me and charged me full price of £20 for my item didn't even ask if I might have a discount card which I have used many times, I was annoyed about it and as customer's were behind me I paid with my card then just as I was getting my receipt he walked away. Disrespectful staff and very unhelpful. On my birthday as well.

30 décembre 2024
Avis spontané
Logo de GO Outdoors - Porthmadog (Express)

Réponse de GO Outdoors - Porthmadog (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

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