Went into GO Outdoors Pudsey this afternoon looking for some new walking/hiking boots and Tony was really helpful. He was friendly, chatty and clearly knew his stuff, giving me some great advice on... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I came into Pudsey to buy my son a fishing rod. Mark was so helpful and knowledgeable we wouldn’t have had a clue without his great advice.
L'entreprise a répondu
The delivery by EVRI was not very good. It took 8 days and 3 trips to the store. When the parcel was delivered to the store, I went to pick it up only to find the EVRI driver had taken it away again,... Voir plus
L'entreprise a répondu
Excellent service from the person at the bike shop (Nardo?), whose expert knowledge on bikes and enthusiasm for his work was superb. Mention to Amar too for her friendly service at the till.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- Magasin de vêtements de sport (activewear)
- Magasin de vélos
- Clud d'escalade
- Centre de randonnée équestre
- Magasin d'articles de course à pied
À propos de GO Outdoors - Pudsey
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
New Street, Bradford Road, LS28 5AG, Pudsey, Royaume-Uni
- 01134 684101
4,7
Excellent
3 k avis
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Terrible
Terrible, never received any emails or news on order whatsoever, after two weeks decided to call into a store to see if I could get any information, luckily I spoke to Kevin in the Pudsey store hes a legend so helpfull he checked on the systems etc and low and behold there it was so 5 stars for Kevin, 0 for Go outdoors.
26 août 2026
Réponse de GO Outdoors - Pudsey
Thank you for taking the time to share your feedback. I am very sorry to hear about the frustration caused by the lack of communication regarding your order.
We apologise that you did not receive the email notification advising that your order was ready for collection. I appreciate how disappointing it must have been to wait for updates and then have to visit a store to find out what was happening with your order.
I can see that contact was made with our Customer Care team and confirmation was provided that your order was available for collection at our Pudsey store. That said, this should have been communicated to you clearly in the first instance.
I am delighted to hear that Kevin at our Pudsey store was able to assist you and provide the support you needed. I will ensure your kind comments are shared with him, as I am sure he will appreciate the recognition.
Once again, I apologise for the inconvenience caused and hope we can provide you with a much smoother experience in the future.
Kind Regards
GO Outdoors Customer Care.
Fantastic customer service from Mark
I came into Pudsey to buy my son a fishing rod. Mark was so helpful and knowledgeable we wouldn’t have had a clue without his great advice.
5 septembre 2026
Avis spontané
Réponse de GO Outdoors - Pudsey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Harriett was very helpful at the pudsey…
Harriett was very helpful at the pudsey store
2 septembre 2026
Avis spontané
Réponse de GO Outdoors - Pudsey
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
We came in a few weeks ago to look at a…
We came in a few weeks ago to look at a tent. We were unsure if we should have gone for air or pole as we had read so many bad reviews on air beams. The manager cat approached us and was super helpful and explained all pros and cons of both the air and pole. With reassurance and the tips she gave we opted for air. We went on our first trip and had an amazing time. All the hints and tips were very useful. We look forwards to our next trip in October
4 août 2026
Avis spontané
Réponse de GO Outdoors - Pudsey
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Thomas Kelly served us on shoes -he was…
Thomas Kelly served us on shoes -he was really busy but was really helpful What a refreshing change
27 août 2026
Avis spontané
Réponse de GO Outdoors - Pudsey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Went to buy a sleeping bag and was…
Went to buy a sleeping bag and was served by a pleasant young man called Oscar, they didnt have the colour i was wanting but it was no trouble for Oscar to go searching in the back to see if they had the colour i preferred , alas they had not so purchased the one that was available, thanks for your help today Oscar 👍🏼👍🏼
27 août 2026
Avis spontané
Réponse de GO Outdoors - Pudsey
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Mark was amazing help finding and…
Mark was amazing help finding and putting together our poles for our tent for leeds fest. He was lovely and made it very easy for us. Thanks mark !
25 août 2026
Avis spontané
Réponse de GO Outdoors - Pudsey
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Excellent service from the person at…
Excellent service from the person at the bike shop (Nardo?), whose expert knowledge on bikes and enthusiasm for his work was superb. Mention to Amar too for her friendly service at the till.
25 août 2026
Avis spontané
Réponse de GO Outdoors - Pudsey
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Excellent service
Me and my husband originally visited on Saturday 22nd to look at bikes, we visited the store with a very giddy dog that barked a little at the staff, they didn’t at an eye at the pup and even took time to give her a little tickle and say hello to her! They were very helpful when measuring my husband for the right sized bike and even offered to have Nathan the bike specialist give my husband a call to talk through different bikes as he was unsure what would be best for him, unfortunately we did not get the lady or gentleman’s name that we spoke to on this day but they were super friendly, helpful and nothing was too much! We have just gone to pick up the bike on Monday 24th and the two staff that dealt with us Megan and Tom we’re very cheerful, helpful and very apologetic that they took a little longer to get the order for us (we were okay with waiting as we weren’t due to pick the bike up until the Tuesday/Wednesday as this was when it was due to be ready, however they had got it ready much sooner for us)! It was a nice experience to go to a shop and not feel like an inconvenience!! 🙂
24 août 2026
Avis spontané
Réponse de GO Outdoors - Pudsey
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
The delivery by EVRI was not very good
The delivery by EVRI was not very good. It took 8 days and 3 trips to the store. When the parcel was delivered to the store, I went to pick it up only to find the EVRI driver had taken it away again, apparently bac to the depot. So, I had to wait another day for re delivery
14 août 2026
Réponse de GO Outdoors - Pudsey
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Staff were unable to find order…
Staff were unable to find order in-store. Having problems with refund
13 août 2026
Réponse de GO Outdoors - Pudsey
Thank you for taking the time to leave a review.
I am sorry to hear that our store team were unable to locate your order and that you experienced difficulties obtaining your refund. I appreciate how frustrating this must have been.
Having reviewed your order, I can confirm that a refund has now been processed. Please allow 3-5 working days for the funds to appear on your statement, depending on your bank's processing timescales. You will also receive an email confirmation shortly confirming the refund has been issued.
Please accept our sincere apologies for the inconvenience caused and thank you for bringing this matter to our attention.
Kind Regards
GO Outdoors Customer Care
Great range of items at a good price
Great range of items at a good price. Very friendly staff
29 juillet 2026
Réponse de GO Outdoors - Pudsey
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great staff
Spencer, Tony, Harriet and Simran were all great today. Their customer service and knowledge in their particular fields was exemplary
11 août 2026
Avis spontané
Réponse de GO Outdoors - Pudsey
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
We bought a tent and can honestly say…
We bought a tent and can honestly say Johns advice was invaluable.He was so helpful and helped us select the correct one for our needs. Thank you very much!
3 août 2026
Avis spontané
Réponse de GO Outdoors - Pudsey
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Great experience at GO Outdoors Pudsey
Went into GO Outdoors Pudsey this afternoon looking for some new walking/hiking boots and Tony was really helpful. He was friendly, chatty and clearly knew his stuff, giving me some great advice on different boots, styles and sizing.
Really good customer service and made choosing the right pair a lot easier. Thanks again, Tony!
10 août 2026
Avis spontané
Réponse de GO Outdoors - Pudsey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
The staff were really helpful and…
The staff were really helpful and couldn't do enough to help me with my purchase. A very positive experience.
24 juillet 2026
Réponse de GO Outdoors - Pudsey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Mark the fishing guru was beyond…
Mark the fishing guru was beyond helpful and provided valuble insight. Not only this he was lovely! Thank you so much to him for the help and guidance. What a legend!
9 août 2026
Avis spontané
Réponse de GO Outdoors - Pudsey
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Fantastic experience with Gooutdoors…
Fantastic experience with Gooutdoors cheap and chearful
31 juillet 2026
Réponse de GO Outdoors - Pudsey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Superb kit & great service use these…
Superb kit & great service use these regularly always good quality products and great staff with excellent knowledge
20 mai 2026
Réponse de GO Outdoors - Pudsey
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Great experience
Great experience, very friendly staff, bought a good bike for my daughter with a nice introductory discount
27 juillet 2026
Réponse de GO Outdoors - Pudsey
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
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