GO Outdoors - Scunthorpe Avis 

2 535
TrustScore 5 sur 5

4,9

Dudley Road, DN16 1BA Scunthorpe, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Sue was amazing helped sort out the free pillow for my camp bed too. Very pleasant friendly and professional in equal measures. Couldn't have asked for better customer service experience. The managere... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an issue with an item ordered online from Millets. The item delivered was not as advertised. I called the helpline and after 18 minutes got through to a chap who really couldn't help so advised... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sue was absolutely brilliant, went above and beyond to help and make our shopping experience as easy as possible. She’s a real credit to the store and made my day with her excellent customer service.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought some walking shoes via website and upon collecting had been overcharged…the staff…Amy and Nicky couldn’t have been more helpful…lovely people…credit to the Scunthorpe store

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Scunthorpe

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 535)

35 808 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Liv the advisor was excellent.

Liv the advisor was excellent.
Liv was very informative about tents , not pushy and listening to our needs and answered all our questions and more.
Excellent service and we will now be buying a tent from here due to this service.

19 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Getting ready for Helvelyn :)

I went to the Scunthorpe store today to buy walking boots. I was helped by Jane who advised on my choice, brought the size I needed and a box of socks to help me make sure I had the right size. Then Jane took all my clothing I was buying to the tills for me. Jane was fab! Then at the till, we were served by Nicky who was helpful, chatty & polite. From start to finish, we had the best service - thank you Nicky & Jane :)

19 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really well stocked and priced incredibly competitively.

Really well stocked and it seems that GoOutdoors are back this summer, prices to rival the big online sites but with staff to advise and product to take there and then. Special shout out today for Nicky who couldn't be helpful enough, taking a load of stuff for me to put behind the tills as I was struggling, doing a price match and then sorting a change of house number on my card.

Really impressed by the staff and service.

18 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rush visit!

Rush visit to the shop to get camping essential clothing, helped by Jane who was lovely and made it a pleasant stress free experience , suggesting items and checking stock.

18 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service in Scunthorpe as usual

Great service in Scunthorpe as usual. Reminded us about the Blue Light discount, which I always forget, so many thanks. Served by Danni, lovely friendly service 😀

18 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

paul is an absolute credit to go…

paul is an absolute credit to go outdoors, was so helpful in finding me the perfect shoe to fit my foot, couldn’t be more grateful

16 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Always very helpful when come in for…

Always very helpful when come in for parcels had excellent service today from carol.

17 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Carol was incredible

Carol was incredible. She came all the way over from the other side of the store to help. We wanted a tent for a trip and for the future. She explained the options and the real price of each option(which is rare) she explained all the extras that would help with no pressure. go out doors is definitely the place for camping gear at a reasonable price. Thanks Carol. We will be back to get the full kit soon.

3 juin 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Waterproof coat

My dad came in today for a waterproof coat, Jo came over to ask if he needed any help, and she was very informative, friendly, and helpful.

Then at the till, Nicky was brilliant too.

Thank you very much

15 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service at Scunthorpe store

I recently purchased a tent online and had a nightmare experience.
The order was never processed and after 3 phone calls to customer services who weren't very helpful I eventually managed to get my order but only from the help of the staff in store.
Scunthorpe store staff, they were fantastic.
A massive thank you to Anna and Josh who delivered excellent customer service. They went above and beyond for me to get my order sorted to make sure I got it in time.
They are a credit to the store.
Also thanks to Nicky who served me and helped with the membership that wouldn't work. She got that sorted quickly.
They all helped make a stressful situation better.

15 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very Impressed with Go Outdoors Scunthorpe

We turned up with less than an hour to closing, bad timing I know, It made no difference to the staff at all, Robyn helped us, she was brilliant, fun, chilled and knew her stuff, we wanted to start a new set up, chose a 5 man air tent, Berghaus, a full size picnic table and a kitchen set up, the prices already matched or bettered amazon, with the £5 membership card, so the card immediately pays for itself, no brainer, then because the picnic table and kitchen were on a bog off, we saved another £50 odd quid, great place to shop, great people, they leave you to it, so no pressure but they are there to help and advise, I would highly recommend a visit you get to see all the main purchases like tents and basic equipment set up, so you know exactly what you are getting and headroom etc.. so pleased we went.

13 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic interaction

Thank you Max for pointing in the right direction for the products I wanted, had a great chat with you and left happy, also thanks for the paddleboard locations, will try them soon
Keep enjoying the outdoors

14 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Liv at Go Outdoors Scunthorpe was very…

Liv at Go Outdoors Scunthorpe was very helpful and kind, great service 👏

13 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic service instore today

Fantastic service instore today. Some of the friendliest most helpfull staff ive come across. My local store is derby .this smaller local store had more friendly staff and a genuine interest in the customer 👌

12 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Paul was very helpful and friendly at…

Paul was very helpful and friendly at the till

12 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

We have made two visits to the…

We have made two visits to the Scunthorpe store with roughly four months between. On the first occasion Maxine assisted is and today it was Hannah. Their advice, built by years of experience outdoors, was frank, insightful, critically informed and very polite. Customer service excellence is what we were lucky enough to receive, to the extent that tomorrow I will be purchasing my Burghaus 400 air and all the necessary equipment as we start our outdoors holiday future. They sold the idea, the dream and now the equipment and we are delighted. Thank you ladies. Best. Rob Parry and Amanda Meadows

12 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Jane was polite and asked if we needed…

Jane was polite and asked if we needed any help we asked for sale items and she showed us where they were .she was helpful with finding the right sizes .

12 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Friendly polite staff and to make it…

Friendly polite staff and to make it even better they had the OEX ultralite chairs in stock and on offer at buy 1 get one half price. It was just a little bit hot inside the shop.

12 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

All staff I encountered proved to be…

All staff I encountered proved to be very knowledgeable answering the questions and enquiries that I posed.
I would certainly recommend Go Outdoors and I'm already planning my next visit.
Thank You.

9 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Paul helped me choose some walking…

Paul helped me choose some walking shoes/ trainers.
I have mobility issues and wear heal lifts etc. He recommended certain makes and gave me different options and ideas .
Overall friendly and helpful despite the roasting temperature
Thanks Paul

10 juillet 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus