GO Outdoors - Scunthorpe Avis 

2 536
TrustScore 5 sur 5

4,9

Dudley Road, DN16 1BA Scunthorpe, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sue was amazing helped sort out the free pillow for my camp bed too. Very pleasant friendly and professional in equal measures. Couldn't have asked for better customer service experience. The managere... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an issue with an item ordered online from Millets. The item delivered was not as advertised. I called the helpline and after 18 minutes got through to a chap who really couldn't help so advised... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sue was absolutely brilliant, went above and beyond to help and make our shopping experience as easy as possible. She’s a real credit to the store and made my day with her excellent customer service.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought some walking shoes via website and upon collecting had been overcharged…the staff…Amy and Nicky couldn’t have been more helpful…lovely people…credit to the Scunthorpe store

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Scunthorpe

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 536)

35 992 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was looking for some new walkers and…

I was looking for some new walkers and Carol was so helpful and knowledgeable that I found the right purchase…4 weeks later and I don’t want to take them off my feet. Thanks again Carol 5 stars

23 avril 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I went to Go Outdoors to buy some…walking shoes

I went to Go Outdoors to buy some walking shoes suitable for a festival. I was immediately greeted by Carol who was friendly, professional and incredibly knowledgeable. I felt confident in my chosen purchase following a detailed description of all of the options. The store itself has everything you could ever need and is well stocked, but it was Carol's outstanding customer service that stood out most.

27 mai 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Buying a tent

We were looking to buy a tent and as it was our first one we had lots of questions. Carol and Zak were really helpful giving us the information we needed

26 mai 2026
Avis spontané
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Réponse de GO Outdoors - Scunthorpe

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Delt with a lady called Nicky really…

Delt with a lady called Nicky really helpful and polite.

23 mai 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Kerry was very friendly and helpful…

Kerry was very friendly and helpful getting me my item and Paul on the Till was also very helpful

22 mai 2026
Avis spontané
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Réponse de GO Outdoors - Scunthorpe

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Sue from GoOutdoors Scunthorpe

Sue from GoOutdoors Scunthorpe was incredibly helpful with supporting my refund today. She did her diligence with checking the product details and checks.

21 mai 2026
Avis spontané
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Réponse de GO Outdoors - Scunthorpe

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great experience and really helpful…

Great experience and really helpful staff (Josh) member that took time to work out the best shoes for my needs and gave expert advice on brands and fitment

19 mai 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Shopped for trail running shoes at…

Shopped for trail running shoes at Scunthorpe store and had a few in mind. Jane was very patient and brought out a number of shoes to try. I took a little time to choose and best of all, when I got to the checkout there was an error with the price and they were cheaper than I thought

11 mai 2026
Avis spontané
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Réponse de GO Outdoors - Scunthorpe

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Josh

Josh. Took care of me with regard to buying a pair of Scarpa shoes. He took me through the specific qualities of the product and was patient as i tried on a.number pairs not rushing me or trying to influence my decision I eventually selected a pair. I left the feeling pleased with my purchase and happy with the service i received

15 mai 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

First time visiting Scunthorpe store…

First time visiting Scunthorpe store Josh was very helpful and informative! Helped me find a new pair of walking boots very happy with my purchase 🙂

16 mai 2026
Avis spontané
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Réponse de GO Outdoors - Scunthorpe

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good

Good, very helpful and gave good advice

13 mai 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer care and service

I went to the store to buy a new tent still undecided as to which one I wanted. After a lengthy discussion and some great advice with Tanisha (who was extremely patient with me and the kids :). I am beyond happy with my purchase. Tanisha also went above and beyond securing the extra equipment I needed that was out of stock at the time. Can’t thank you enough, amazing customer service.

10 mai 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Carol and Sue

Carol was extremely helpful today when we went in to buy a waterproof for my husband, she then helped us find a good bargain on some Sandals for myself.
Sue on the till was also extremely helpful when paying for the items.
They both made today’s visit an enjoyable experience.

9 mai 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The shop floor assistant called Jane…

The shop floor assistant called Jane was very friendly & helpful sorting me out with getting the right size jump suit for me and directing me to the changing rooms. Jane carried my basket to the tills because i was struggling (I have poor mobility and use a stick) The girl on the till think her name was ??Tanya was also very friendly and helpful. The store was not too busy for me as it was teatime so it was a nice shopping experience for me with friendly helpful staff.

8 mai 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Popped in for a pair of boots

Popped in for a pair of boots, was served by a very helpful lady (Carol) who found me exactly what I needed. She also showed me some trainers which had been reduced so I bought those too. Successful shop and an extra sale for her 10/10

8 mai 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Tanya’s service was outstanding

Tanya’s service was outstanding. Couldn’t have helped anymore if she tried and the product was available at 9am the next day. Thank you so much. I’ll definitely be back

8 mai 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Nicky was really helpful and helped us…

Nicky was really helpful and helped us sort out a membership

6 mai 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

New boots broke

I had a hook snapped off a pair of scarpa boots I purchased in January , I took them back to store and got Amazing service from carol and sue who helped be pick a new pair of boots and sorted out the exchange totally hassle free I couldn’t thank them enough.

30 avril 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was sent to get some new walking…

I was sent to get some new walking shoes by my physio. I explained my requirements and Kurt understood what I was asking for and brought out a small selection of shoes to try. He advised and waited while I tried them all on and help select the most suitable.

28 avril 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Scunthorpe shop is top quality.

The shop in Scunthorpe is always immaculately clean, well presented and laid out.
For someone who loves to shop shoes, boots, trainers and walking gear, this was my fastest shop yet.
It was quite busy in the shoe section but Carol was lovely, friendly and very attentive. I found what I wanted and luckily they had my size.
Would definitely recommend and always happy to go back.

4 mai 2026
Avis spontané
Logo de GO Outdoors - Scunthorpe

Réponse de GO Outdoors - Scunthorpe

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

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