GO Outdoors - Sheffield Avis 

2 490
TrustScore 5 sur 5

4,8

Hill Street, S2 4SZ Sheffield, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

It was my first visit and I was very impressed, the store was well organised and had a good selection of clothing, footwear, camping and fishing gear for all budgets. What really stood out for me w... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Good range of footwear , helpful staff. Excellent value for money however noticed a lack of walking jackets but a seemingly big range if women’s dresses etc on sale. Thought I’d wandered into Marks an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic layout Very helpful responsive staff All on staff near clothes,shoes and Louise helped with our purchases abd advising about our discounts at the register. Quality products that I hav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went in for walking shoes and was helped by Alex S. Alex was very knowledgeable and helped me narrow down the options. After purchasing a pair and trying them for longer at home I changed my mind an... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Sheffield

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 490)

35 808 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Louise and Raf are outstanding!

Louise and Raf (Sheffield branch) were really helpful when I had to buy a waterproof jacket. They took their time to answer all questions and helped choose the right item.

13 décembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service from Fred. Buying some shoes for my son, Fred went through all the different styles and offered excellent advice. Great knowledge and fantastic service. Very impressed.

13 décembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, always willing to help & advise if required.

4 décembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Really helpful

Really friendly helpful staff including Lisa on the till and another female who searched out a fleece from the stockroom for me.

1 décembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful and Welcoming

Friendly and helpful staff made me feel welcome the moment I walked through the door. Special thanks to Fred for his help with my new walking boots!

29 novembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great gear, great service

Great gear. And great service. Like always.

26 novembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Super helpful and friendly staff

Super helpful and friendly staff - Carl and his manager helped me exchange an item for a larger size and honoured the online discount code that I’d used for the original purchase - thanks ☺️

25 novembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Return and exchange

Louise was really polite, courteous and professional in dealing with a return and exchange I had to complete following a fault on a pair of new walking shoes.

24 novembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service from Caroline

21 novembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

A very pleasant visit

A very pleasant visit, with Lisa being an absolute star. Very happy, very helpful and a joy to chat with.

13 novembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Good selection and range of prices

Good selection and range of prices. Nice welcome from the lady assistant near the door. Clean changing rooms, if basic. Friendly service from Lisa at the tills. Pleased with our purchases.

18 novembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service and coat …

Every team member I came into contact with said hello, I asked for help to find what I was looking for and taken there not just told where it was and at the checkout the team member complimented my choice and was very genuinely pleasant

14 novembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service

14 novembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful advice making my choice and…

Helpful advice making my choice and Lisa was patient and helpful about confusion with my credit card.

13 novembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Louise was super helpful when sorting…

Louise was super helpful when sorting out a refund. She was very efficient and resolved my problem.

13 novembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful and not pushy

Fred was really helpful in trying to find me some new hiking boots and sleeping bags - and let my toddler have a look at them too, thanks!

1 novembre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer service throughout the…

Great customer service throughout the store and at the till.

28 octobre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Fred assisted me today he was helpful

Fred assisted me today he was helpful, courteous and knowledgeable. I highly recommend this store.

25 octobre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service from all the team…

Great service from all the team especially Lisa on checkout who was friendly and helpful.

20 octobre 2025
Avis spontané
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The store staff were very welcoming and…

The store staff were very welcoming and friendly , I was bl to purchase the store card which gave me a good discount on what I bought

11 octobre 2025
Logo de GO Outdoors - Sheffield

Réponse de GO Outdoors - Sheffield

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

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