GO Outdoors - Shrewsbury (Express) Avis 

680
•
TrustScore 5 sur 5

4,8

6/7 Mardol Head, SY1 1HD Shrewsbury, Shropshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Superb service from Matt - helpful and knowledgable, plus he stuck to my ideal (not huge!) budget. Absolutely excellent. Really happy with the product. Would recommend. 10/10.

L'entreprise a répondu

Noté 4 sur 5 étoiles

It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to Go Outdoors in Shrewsbury Town Centre with a query about buying Campingaz cylinder screw in stoppers that I had been unable to resolve myself over the Internet. Kris went out of his way to... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My order became available to collect instore within a reasonable timeframe and the staff were friendly and helpful. However, I ordered before I knew the process for adding my membership, which I got i... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Shrewsbury (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • 6/7 Mardol Head, SY1 1HD, Shrewsbury, Shropshire, Royaume-Uni

  • 01743 290686

4,8

Excellent

TrustScore 5 sur 5

680 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(680)

36 939 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Laura and Will were really helpful

Laura and Will were really helpful. Had looked online for replacement inner tube for an air tent but not clear what we needed. Laura and Will took the time to look into it for us to make sure we had the right produce. Thanks

27 mai 2025
Avis spontané
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service. I couldn't find an item and Kelly was so helpful, provided an individual experience and it was so refreshing to be given such an excellent service. Her personality shone through. Thank you!

3 mai 2025
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Perfect service

Lilly served me today at Go Outdoors, Shrewsbury.
She was friendly, helpful and efficient.
When she saw us waiting in a queue, she didn't hesitate to open a new till.

22 mai 2025
Avis spontané
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Kelly was extremely pleasant and…

Kelly was extremely pleasant and helpful at the Shrewsbury store and helped us resolve an issue we had with when many in other shop’s didn’t. Thank you Kelly.

20 mai 2025
Avis spontané
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service

Dan, will and Laura were very helpful and kind. Great service

20 mai 2025
Avis spontané
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly, helpful and knowledgeable staff.

I spoke to Laura and Chris (and, prior to my visit, Kelly, by phone). They are all friendly, helpful and knowledgeable.

Laura gave me my Leader Discount and a £5 on £10 minimum spend, discount voucher, to be used by 31st May. Laura is always cheerful and helpful.

14 mai 2025
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lovely store

Lovely store, well laid out
Staff very very helpful and friendly

14 mai 2025
Avis spontané
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very good customer service

Very helpful, courteous, service. The assistant took time to try and locate the particular item which we required which took quite a bit of searching.

9 mai 2025
Avis spontané
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

First Class Boot Fitting

I was very pleased with the boots I purchased at Go Outdoors in Shrewsbury on the 1st May ( more importantly so was my wife with her new boots).
We received excellent expert advice from Laura who took time and great care to ensure that we bought the best boots that suited our needs and that they fitted properly.I was undecided between a size 8 and 9 but after trials on the ramp at Laura’s suggestion I opted for the larger size which fit perfectly.
Well done Laura and many thanks from us both.
Richard and Elizabeth Shortridge

1 mai 2025
Avis spontané
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The staff at go outdoors at pride hill

The staff at go outdoors at pride hill, Shrewsbury are fantastic.So very helpful.

3 mai 2025
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great store as always

Great store as always, extremely helpful staff who knows their stuff,keep up the good work 👍🏻

4 mai 2025
Avis spontané
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Elin was extremely helpful.

Elin was extremely helpful fetching different walking trainers and different sizes until I found the best pair.
I really appreciated her advice, my trainers have been great, I am glad I went with the bigger size. Thank you!

15 mars 2025
Avis spontané
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful knowledgeable and friendly staff

The staff at Shrewsbury Express Kris and Lilly were very helpful and friendly. They advised me about the different waterproofing levels and treatment methods for my walking shoes to keep them at their best. I am very happy to recommend the store and will continue shopping at GO Outdoors.

24 avril 2025
Avis spontané
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good service

Easy transaction.Staff were courteous and appeared to have a good knowledge of products and were people friendly.
I will go again

24 avril 2025
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Highly Recommend

Popped in to ask a few questions and to get help making my mind up with which tent was for me. What started off as a few questions ended up with me leaving with a new tent in hand. The professionalism and knowledge of the chap who served me was second to none, he answered all my questions at ease, even made me think of a few things that I hadn’t thought of. I highly, highly recommend and won’t hesitate to buy from here again,

11 avril 2025
Avis spontané
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer service in Shrewsbury

Visited your branch in Shrewsbury. The assistant in the footwear department was very helpful & polite. He took me downstairs to complete my sale & even renewed my discount card with no fuss at all. Pleased with my purchase & I had a very positive experience. Thank you.

9 avril 2025
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Just called in to get a sleeping bag…

Just called in to get a sleeping bag and Alex did a great job showing me through the best options and explaining the labelling. Happy Days, great store

12 avril 2025
Avis spontané
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Ian was very helpful and able to answer…

Ian was very helpful and able to answer all questions which I had regarding my purchase and helped make a balanced choice

2 avril 2025
Avis spontané
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

All the staff were so helpful and…

All the staff were so helpful and especially one gentleman who had slot of experience with walks marathons etc Gave good advice

7 avril 2025
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Go outdoors, Shrewsbury Centre, Ed displays excellent customer service

Imy wife and I went into GO outdoors in the center of Shrewsbury with the vague interest in replacing our walking shoes. The shop assistant Ed introduced himself and said could he help at first I said no it was once we had found some shoes that might be of interest we started to talk to him. He was very knowledgeable very helpful and not pushing to make a sale in any way in the end of my wife and I both bought shoes and we're very pleased with the level of customer service that he gave.

29 mars 2025
Avis spontané
Logo de GO Outdoors - Shrewsbury (Express)

Réponse de GO Outdoors - Shrewsbury (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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