Shop assistant saw us waiting at the till waiting to be served. Ignoring the fact that the customer in front of us had a query that was taking time to be resolved. After approximately 5 Minutes, he op... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB
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Lisez les avis des autres
The service i received whilst shopping was excellent. Lee was polite and very helpful. He found the shoe's i requested even when i needed a different size. He provided information on the make, perfor... Voir plus
L'entreprise a répondu
I’ve collected my vinted parcels from go outdoor in Shrewsbury and many many occasions I’ve always found a member of staff called Lee to be exceptionally helpful and pleasant He never waits to be... Voir plus
L'entreprise a répondu
Billy spent a lot of time with us helping me to decide which walking trousers, rucksack, duffle bag, headlamp, power bank and sleeping bag to use when climbing Kilimanjaro. Without his time & support... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de camping
- aussi dans
- Centre de randonnée équestre
- Clud d'escalade
- Magasin d'articles de course à pied
- Magasin de vélos
- Magasin de vêtements de sport (activewear)
À propos de GO Outdoors - Shrewsbury
Écrit par l'entreprise
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Écrit par l'entreprise
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Coordonnées de contact
Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, Royaume-Uni
- 01743 297040
4,8
Excellent
4 k avis
Demande des avis aux clients
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Dominic assisted me with the purchase…
Dominic assisted me with the purchase of new walking shoes- he was very knowledgeable and helpful bringing out several different types of walking shoe
He was very kind and didn’t rush me to make a purchase- I’d recommend him any day
9 mai 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Went in for walking boots… Ethan and…
Went in for walking boots… Ethan and John were very helpful with picking the right size shoe for me…let me wear men’s and women’s to test the size difference… never felt rushed and they were very polite… a credit to your store.
7 mai 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Sharon was so helpful.
Sharon was so helpful.
Cheerful and friendly too.
Bought a pair of good trousers and renewed my discount card.
I'll be back 🙂
6 mai 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
I needed boots desperately.
Having bought some boots from the chester store back in Jan and have had nothing but fittment issues since. I went into Shrewsbury today and saw John. He couldn’t have been more helpful. Great advise and knowledge of boots, and sizing for all brands. He gave me a couple of options to try on and we settled on a pair of Mammut’s which seemed to fit perfectly in the shop.
The lads on the till’s were also very friendly and helpful. Fantastic service would highly recommend.
4 mai 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
I had help from Holly who has lots of…
I had help from Holly who has lots of patience!
Holly was very knowledgeable when I was looking for waterproof walking trousers, good sense of humour too. Top girl! Thank you Holly
3 mai 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Today we were served by Holly
Today we were served by Holly. She was extremely good. Showing a high degree of product knowledge, she took the time to explain the benefits of an array of items which made sure we purchased exactly what we needed. Holly was engaging and professional and we would absolutely recommend the Shrewsbury branch. Thank you.
3 mai 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
John was a great help when buying a new…
John was a great help when buying a new set of walking shoes and rucksack
3 mai 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
JD Customer Care
Helpful and knowlegable in store staff
19 avril 2026
Réponse de GO Outdoors - Shrewsbury
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Freddie the sales man was fantastic…
Freddie the sales man was fantastic even though I didn’t buy anything today we’re going to call back soon thank him very much please best regards Jez Childs
2 mai 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very friendly
Very friendly, knowledgeable, polite and helpful staff. Elijah and Maya went out of their way to help me. A very good experience of the store. Thanks.
29 avril 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very patient and kind :)
Both young men that served me today (Adam and Ewan) couldn't have been more helpful. I am going on my first walking holiday soon and I am anxious to get the correct equipment and they were both very patient and kind.
2 mai 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
From an initial telephone enquiry to collecting just what we needed.…
From an initial telephone enquiry yesterday to see if they had the berghaus 6xl air tent carpet in stock as no other stores locally had. I spoke with the very helpful Ryan who immediately advised yes and he was able to reserve it for me to collect given I was nearly 2 hrs away. Collected today and Ryan was equally helpful today. So much so we also bought more items for my daughters tent. So helpful and thank you Ryan.
2 mai 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service from the team and super…
Great service from the team and super wide choice of products
17 avril 2026
Réponse de GO Outdoors - Shrewsbury
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Needed guidance on buying walking boots…
Needed guidance on buying walking boots for cold wet Canadian weather. Simon was impressively knowledgeable and the perfect Guide / assistant with past life/work experience that was invaluable. Without his help I feel we would have made a poor decision on this purchase.
28 avril 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Hello,
Thank you for clicking on 5 stars, your feedback genuinely matters to us.
I hope your next shopping trip is just as good.
All the best,
Go Outdoors Customer Care Team
We were looking for items in the cycle…
We were looking for items in the cycle department. We spoke to a highly knowledgeable polite and helpful member of staff called Phil. We purchased what we needed using the information he gave us and would highly recommend using this store.
27 avril 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Freddie was knowledgeable
Freddie was knowledgeable, helpful and friendly with excellent service and advice
23 avril 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Served by John today
Served by John today. Great service, friendly and informative. Couldn’t have been more helpful.
26 avril 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Maya helped me with a Cargo bag
Maya helped me with a Cargo bag - got the tape measure out and everything- thank you! 😀
23 avril 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Réponse de GO Outdoors - Shrewsbury
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great help from Maya ,got sorted…
Great help from Maya ,got sorted nothing too much trouble
15 avril 2026
Avis spontané
Réponse de GO Outdoors - Shrewsbury
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
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