GO Outdoors - Solihull (Express) Avis 

255
•
TrustScore 5 sur 5

4,8

38-40 Mill Lane, B91 3DA Solihull, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The store is unfortunately closing which will be a sad loss as the next nearest stores are not a quick trip. I was served by John who is an asset to the company. Despite wandering in just before clo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Such a shame the shop is closing. Still, we made good use of the closing down discount! Staff were extremely helpful :-) Definitely worth a visit if you can before they close.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served by John who impressed me with his knowledge and care during my visit. Also pointed out a great deal on a coat (and the fact you can attach a fleece to the inside).

L'entreprise a répondu

Noté 5 sur 5 étoiles

Katt was so friendly and helpful, really accommodating of our needs, looked up other local options on other products nearby and was knowledgeable about what was in store. Our only sadness is that the... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. aussi dans
  3. Centre de randonnée équestre
  4. Clud d'escalade
  5. Magasin d'articles de course à pied
  6. Magasin de vélos
  7. Magasin de vêtements de sport (activewear)

À propos de GO Outdoors - Solihull (Express)

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

255 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(255)

36 702 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The staff are friendly helpful and…

The staff are friendly helpful and professional.

24 mars 2025
Logo de GO Outdoors - Solihull (Express)

Réponse de GO Outdoors - Solihull (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service give with a smile.

Excellent service give with a smile.

14 mars 2025
Logo de GO Outdoors - Solihull (Express)

Réponse de GO Outdoors - Solihull (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Excellent service for scouts and…

Excellent service for scouts and leaders alike. Thank you

8 mars 2025
Logo de GO Outdoors - Solihull (Express)

Réponse de GO Outdoors - Solihull (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Coat

Went in looking for a new waterproof jacket and was assisted in my quest by a lovely lady who was very helpful and informative and extremely pleasant. She helped me find a suitable jacket and after explaining the memnbership thing I was happy to sign up. The jacket is comfortable, looks pretty good and has so far done its job of waterproofing me admirably. Excellent value too!

1 mars 2025
Logo de GO Outdoors - Solihull (Express)

Réponse de GO Outdoors - Solihull (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Brilliant staff

Brilliant staff, extremely pleasant and helpful. Will definitely be back.

1 mars 2025
Avis spontané
Logo de GO Outdoors - Solihull (Express)

Réponse de GO Outdoors - Solihull (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service today and a couple of…

Great service today and a couple of bargains at the same time. What’s not to like 👍

24 février 2025
Avis spontané
Logo de GO Outdoors - Solihull (Express)

Réponse de GO Outdoors - Solihull (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great customer service

Extremely helpful service from Ed. Took time to explain all the different options for buying a coat and waterproof for my son's hike, really useful advice and wouldn't hesitate to recommend the store.

9 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you Katt!

For one thing it was great to find a knowledgeable assistant in a store - and Katt’s advice ensured that I came away with walking boots that were the best possible for comfort.

30 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Invaluable Advice

Purchased some wet weather gear today and Bruce assisted us in making a decision. He was not in your face but offered his valuable experience.
Should we require any other products we wouldn't hesitate in returning, thank you Bruce.

3 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Been in today to buy some kids coats. Got great service from Bruce in sorting out the colour and the order. Excellent

2 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Thanks to Kat for the help selecting…

Thanks to Kat for the help selecting winter walking/commuting shoes.

30 décembre 2024
Avis spontané
Logo de GO Outdoors - Solihull (Express)

Réponse de GO Outdoors - Solihull (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Helpful staff

Staff were helpful and gave advice on products

3 décembre 2024
Logo de GO Outdoors - Solihull (Express)

Réponse de GO Outdoors - Solihull (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service and advice with my recent…

Great service and advice with my recent visit at GO Outdoors in Solihull . I was only planning to browse but the attentive service and prices were too good not to buy . Good selection of Backpacks and plenty of other great things to purchase .

5 décembre 2024
Logo de GO Outdoors - Solihull (Express)

Réponse de GO Outdoors - Solihull (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

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