Excellent choice of outdoor wear aimed at all levels of budget. Easy to browse around the different departments. The staff are friendly, informative and helpful, Lorna W was prompt and polite when ser... Voir plus
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Excellent choice of outdoor wear aimed at all levels of budget. Easy to browse around the different departments. The staff are friendly, informative and helpful, Lorna W was prompt and polite when ser... Voir plus
L'entreprise a répondu
As per usual, first class service from Go Outdoors, ordered a RAB down jacket online, it was delivered quickly which is always appreciated. I have been using Go Outdoors for years & never had a proble... Voir plus
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A painful retail experience. 6 tills, one open and 7 customers waiting to pay. Took nearly 10 minutes before another member of staff came to Man a different till. Why the lady on her own didn’t just... Voir plus
L'entreprise a répondu
Would like to say a huge thank you to Pete in the Cycling Centre. We first contacted him in June to report an issue with my son’s bike that was still under warranty. Pete kept us fully informed thro... Voir plus
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Écrit par l'entreprise
Écrit par l'entreprise

Stockport Road, SK3 0TQ, Stockport, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de GO Outdoors - Stockport
Superb at handling refunds and returns with no hassle. Many thanks

Réponse de GO Outdoors - Stockport
Helpful staff Lorna W and male staff member (name not known). A good range of goods.

Réponse de GO Outdoors - Stockport
As per usual, first class service from Go Outdoors, ordered a RAB down jacket online, it was delivered quickly which is always appreciated. I have been using Go Outdoors for years & never had a problem, which says it all.

Réponse de GO Outdoors - Stockport
Excellent choice of outdoor wear aimed at all levels of budget. Easy to browse around the different departments. The staff are friendly, informative and helpful, Lorna W was prompt and polite when serving me a checkout.

Réponse de GO Outdoors - Stockport
Great items staff helped out with what was needed

Réponse de GO Outdoors - Stockport
Full marks for the customer service. Friendly and very helpful. Spot on.

Réponse de GO Outdoors - Stockport

Réponse de GO Outdoors - Stockport
I got what I wanted It was all straightforward. Friendly staff. Lorna was very helpful at the till

Réponse de GO Outdoors - Stockport
Lorna sorted me out with membership saving me money.

Réponse de GO Outdoors - Stockport
Ted was extremely helpful sorting out our bundle purchase for a tent plus extras.
Thank you for your help !

Réponse de GO Outdoors - Stockport
Thank you so much to Lorna W and John for their customer service yesterday they were very helpful.

Réponse de GO Outdoors - Stockport
Served by Lorna, who helpfully found my account and told me how I could register my product. Excellent service.

Réponse de GO Outdoors - Stockport
Reasonably easy ordering (when items are in stock) and very easy collection.

Réponse de GO Outdoors - Stockport
Got everything you need for camping and membership prices are really good

Réponse de GO Outdoors - Stockport
The shop is fantastic and very easy to navigate. We got all the stuff we needed too.
Lorna was the star of the show for us, extremely helpful & very patient. The tent we had picked up had no barcode on it but she fixed that!
I also forgot my membership, but she managed to find me on the system & get the membership discounts on our purchase!
So big shout out to her!!

Réponse de GO Outdoors - Stockport
Store layout good and easy to navigate. Easy to find items you want and staff helpful.
Quick and efficient ient at the tills but ensured you have the information you need.
Lorna who served us today was friendly and efficient.

Réponse de GO Outdoors - Stockport
Great savings and perfect jacket and most of all brilliant, friendly and knowledgeable service from Lorna W !

Réponse de GO Outdoors - Stockport
I had a fantastic experience at the Go Outdoors Stockport branch, thanks to Lorna.
She helped me first thing on Monday morning with returning a faulty item, and the whole process was quick, straightforward, and completely hassle-free. Lorna was friendly, professional, and understanding throughout, making what could have been an inconvenient situation a very positive experience.
Excellent customer service like this really stands out, and it's a credit to both Lorna and the Stockport team. Thank you again for your help!

Réponse de GO Outdoors - Stockport
Would like to say a huge thank you to Pete in the Cycling Centre.
We first contacted him in June to report an issue with my son’s bike that was still under warranty. Pete kept us fully informed throughout the process and we felt assured that it was being dealt with as fast as possible, despite the delays with receiving the bike part.

Réponse de GO Outdoors - Stockport
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