GO Outdoors - Stockport Avis 2 717

TrustScore 4.5 sur 5

4,7

Stockport Road, SK3 0TQ Stockport, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

There was a good range of the clothes we were looking for including t shirts, trousers & jackets. The staff were helpful especially Lorna on the till who did an extensive search to locate our discoun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted to buy new walking boots. I needed advice and was lucky that Henry was the assistant that helped me. He was extremely knowledgeable and informative. He genuinely knew the products - advised m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great range of items that my son needed for his Duke of Edinburgh award expedition. Friendly staff and excellent service from Charlotte.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service when buying my kids’ hiking boots. Sammie was really helpful. She helped with getting the correct size and style for what we needed. Put my kids at ease. And made it a simple purchase. T... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Stockport

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly and knowledgeable staff

Friendly and knowledgeable staff, esp Lorna at the till

23 mars 2026
Avis spontané
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good selection of items

Good selection of items - great customer service and value for money

23 mars 2026
Avis spontané
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service when buying my kids’…

Great service when buying my kids’ hiking boots. Sammie was really helpful. She helped with getting the correct size and style for what we needed. Put my kids at ease. And made it a simple purchase. Thanks

8 mars 2026
Avis spontané
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lovely customer service

I came into the Stockport store yesterday afternoon and I was pleasantly surprised by the level of service and knowledge of the staff, I’d been struggling to find a specific tent for me and my family but have since managed to find the perfect one due to the excellent customer service I received, Kacey in particular offered great advice when talking about add ons and potential benefits a new customer like myself would be interested in, I will be visiting this store more in the future.

Thank you again for the lovely service.

19 mars 2026
Avis spontané
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great range of items

Great range of items that my son needed for his Duke of Edinburgh award expedition. Friendly staff and excellent service from Charlotte.

14 mars 2026
Avis spontané
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Customer support was great

Customer support was great. Thank you Lornaw

19 mars 2026
Avis spontané
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Anthony was really helpful with helping…

Anthony was really helpful with helping me choose hiking shoes.

16 mars 2026
Avis spontané
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service

Great service of Liv, kind and helpful 👍

12 mars 2026
Avis spontané
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 1 sur 5 étoiles

waiting to collect a parcel

Stood waiting to collect a parcel for ages. Even though people in the store looked at me. Just turned around and walked off.

12 mars 2026
Avis spontané
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I wanted to buy new walking boots

I wanted to buy new walking boots. I needed advice and was lucky that Henry was the assistant that helped me. He was extremely knowledgeable and informative. He genuinely knew the products - advised me about different types of boots, cleaning products , socks. I felt I could trust Henry’s knowledge

11 mars 2026
Avis spontané
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

There was a good range of the clothes…

There was a good range of the clothes we were looking for including t shirts, trousers & jackets. The staff were helpful especially Lorna on the till who did an extensive search to locate our discount card! Plentiful convenient parking.

10 mars 2026
Avis spontané
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 1 sur 5 étoiles

I have not received my order yet placed…

I have not received my order yet placed it nearly 2 weeks ago to pick it up from store it's the last time I order online

21 février 2026
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

I have used Go Outdoors many times fir…

I have used Go Outdoors many times fir my out door walking gear.just lately I have found that my usual choice of size doesn't fit well. Tops, fleeces & jackets are too tight in the body but if I choose a bigger size the sleeves are far too long

20 février 2026
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lui on the check out was very friendly

Lui on the check out was very friendly, chatty and helped me to get the best for my money.

6 mars 2026
Avis spontané
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The staff were pleasant and helpful and…

The staff were pleasant and helpful and the store had what I needed
Staff who helped Charlotte and John

3 mars 2026
Avis spontané
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Helpful staff and good layout

18 février 2026
Avis spontané
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Noté 3 sur 5 étoiles

The online ordering process was difficult

The online ordering process was a nightmare, Go Outdoors needs to sort this process out. The jacket ordered was excellent for the price. The Stockport staff particularly on the till area were very helpful.

17 février 2026
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Good experience

Friendly staff

8 février 2026
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Not the right colour.

I had to return the jacket I ordered and returning it was no problem, got my refund straight away. I would've given 5 stars apart from I'd renewed my £5 membership when ordering and that wasn't refunded. Maybe could've been refunded as a good will gesture as it wasn't the same colour jacket I had seen on the website.
Customer service was good though.
Unfortunately the jacket I ordered was cobalt blue on the photo on the website, I was sent midnight blue.
Slightly disappointed as the same jacket was cheaper on other websites in the colour which I was sent otherwise I may have kept it.

8 février 2026
Logo de GO Outdoors - Stockport

Réponse : GO Outdoors - Stockport

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

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