GO Outdoors - Stockton Avis 

3 296
TrustScore 4.5 sur 5

4,7

Portack Lane, TS18 2SP Stockton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited Go Outdoors on Stockton on Tees I am very impressed by the whole set up. I have purchased a tent footprint for my current tent Vango instant classic I think it will just about do the job... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After ordering on line I visited the Stockton branch to collect my order. The young man on the desk was very helpful, polite and offered to carry my order to the car for me as it was very bulky whi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exchanged a pair of defective walking shoes that were bought only 5 months ago . No quibble exchange allowed me to buy a different pair of different make . Staff very helpful and made the whole experi... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The store at Stockton is a shambles- poorly organised in some sections , poorly signposted , some staff had poor attitude to customers , some product types and brands seemed scattered randomly wherea... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Stockton

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(3 296)

35 035 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely young lady at the checkout…

Lovely young lady at the checkout called Phoebe. Very helpful and pleasant.

8 septembre 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Outstanding service

After ordering on line I visited the Stockton branch to collect my order. The young man on the desk was very helpful, polite and offered to carry my order to the car for me as it was very bulky which was really appreciated .
Little acts like that make such a difference when shopping.
We will be back again . Customer service was excellent. Thank you

22 août 2026
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Brand new customer

I visited Go Outdoors on Stockton on Tees I am very impressed by the whole set up. I have purchased a tent footprint for my current tent Vango instant classic I think it will just about do the job but in the near future I hope to purchase more items

26 août 2026
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Easy to order

Easy to order, had to return the item, but simple process exchanged at Stockton Store, really helpful staff..

25 août 2026
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing experience today

Amazing experience today! The shop had everything I needed, and the service from Claire and Karan was outstanding. You can tell they love their jobs!
I'll absolutely be back.

3 septembre 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

New Trainers

Went to the Trainers/Boots section today at the Stockton branch. We wanted to buy my husband and myself some new trainers. We were helped by Rebecca. She was very pleasant, helpful and knowledgeable. We would happily go back in the future. Thank you.

3 septembre 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Staff were informative on what boots to…

Staff were informative on what boots to buy for a walk along the Brecon Beacons.

2 septembre 2026
Avis spontané
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Réponse de GO Outdoors - Stockton

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Exchanged a pair of defective walking…

Exchanged a pair of defective walking shoes that were bought only 5 months ago . No quibble exchange allowed me to buy a different pair of different make . Staff very helpful and made the whole experience very stress free. Served by Hollie!

1 septembre 2026
Avis spontané
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Réponse de GO Outdoors - Stockton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Claire on the Till was very helpful and…

Claire on the Till was very helpful and friendly,
Nothing was a problem

1 septembre 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Friendly

Friendly, efficient service from Helen and great price for some kids walking shoes!

1 septembre 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Buying walking shoes

I came to buy some walking shoes and was helped by Helen. She was so helpful, friendly and keen to help me find what I was looking for, which I eventually did!

1 septembre 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Lovely experience

Popped in for one thing and as always left with a few bits more. Had a lovely chat with Fay while she served us, making sure we had everything we needed and also chatting about all things camping. Really lovely to deal with and very friendly. Credit to the company.

31 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

My trip to Stockton on tees store…

A lovely young pleasent young man in the fishing department stop stocking his shelf's to help me and stayed with me to find what else I was looking for even though he had other customers waiting then at the till I was served by gay what a beautiful and polite young lady she was it was overall a great experience to visit your store today thank you and your staff and keep up the great work your all doing

31 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Staff who go the extra mile.

Excellent customer service from Hollie, Andrea and Claire. Sorted out our membership issue with no problems at all. 🙂 5 star service. Thanks again.

30 août 2026
Avis spontané
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Réponse de GO Outdoors - Stockton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Helen was very patient and helpful…

Helen was very patient and helpful while I was trying walking boots

30 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service and very helpful staff

Great service and very helpful staff.

Abbie was brilliant and explained everything clearly.

30 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Alice in Wonderland ..!

Went for a pair of walking shoe’s / boots
plain & simple Well till I got there .. slim fit wide fit comfy fit shock absorbent water proof etc etc head was battered .. then I found Alice I asked for size 11 brought me some back to try on & also asked if I’d be doing more walking / hiking so I told her she advised a certain merrell boot I tried them in a size12 👌🏻👌🏻 save me a lot of time & frustration
Alice was very friendly & knowledgable thank you .

30 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was stuck for walking boots as am…

I was stuck for walking boots as am going on trip, helen on footwear pointed me on the right direction, she assist me which footwear were the best. So i went on the ramp to test them out they are confortable shoes . Felt welcome in the store, thankyou.

29 août 2026
Avis spontané
Logo de GO Outdoors - Stockton

Réponse de GO Outdoors - Stockton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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