GO Outdoors - Swansea Avis 

We order a tent, to be collected on the way to a campsite we already booked in West Wales. It was waiting for us in the Swansea store and the staff were quick and efficient in serve us.

Got served by Bailey today , what a delightful young man , he helped us with a query first then he served us with the goods we bought . Great offers on instore and everything was easy to find .

Tim was brilliant sorting out booking boots and wellies for me
Measured my feet and sourced the correct shoes
Thank you Tim

Great selection of hiking gear.
Was served by Nicola, who was very helpful and polite.

Max was efficient and informative, Amelia was polite and helpful at the till.

Amanda was absoulutly FAB Amazing staff they were all Lovely cannot waot to go back soon! 🤩

Was looking for a pair of hiking boots. Served by Tim who was really patient and informative. Helped me make a good informed decision. I have been hiking for years and was nice that Tim was knowledgeable around my hobby. Will recommend and return. Thanks

Bryan gave us such good advice as we were buying our first fishing kit! All staff we ve interacted with yesterday were super helpful and friendly.
Excellent service.
Well done go outdoors Swansea.

Lovely and knowledgeable staff. Was served by lovely Nicola on the tills who was very happy and helpful

Called into the Swansea branch with my faulty electric bike. They looked at it immediately and diagnosed the problem. Fantastic service! I highly recommend The Swansea branch. Thanks again!

I was seen and helped by someone quickly. I was buying walking shoes, and I normally have a problem getting shoes which fit (slightly different sized feet), yet the first pair I tried left the shop with me.

Excellent deals and friendly staff

There was a member of staff who was extremely helpful, Sofia went above and beyond to ensure I had all the information needed to purchase the perfect item.

My husband and I purchased a tent this week which was ex-display and a pair of trainers. We were so grateful for the support from Amanda and Rachel who went over and above to support us to ensure we knew everything, we used our go outdoors card which provided us with additional savings. The staff were very friendly and accommodating to our two young daughters. The tent was taken down and we were able to collect it in two days after them contacting us. Thank you!

Mark and Will were very helpful at today’s visit! They went above and beyond to make sure we found everything we needed.

Corey was polite, positive, and very helpful! Products were exactly what I wanted at a great price.

My experience was pretty good once again, but when I checked a pair of shorts that I had bought, I noticed that they still had the security tag on, and now I have to drive back to Swansea to get it removed, Which is a pain, as it’s going to mess one of my days off work.

Went in today to look at some sleeping bags, Mark was very knowledgeable explaining all the different features, benefits etc. Super helpful.

Was then served by Will who was superfriendly and helpfull

Clean. Clear signage. Value products.

We always have a fantastic experience at GO Outdoors Swansea, and that’s largely thanks to Mark. He genuinely goes above and beyond every single time we visit. His knowledge is incredible—no matter what we ask, he always has the answer and takes the time to explain everything thoroughly.

On our latest visit, we bought an Osprey bag, and Mark made the whole process so easy. He helped us choose the right one and made sure it suited exactly what we needed, which we really appreciated.

Mark is not only extremely helpful but also genuinely friendly and approachable, which makes such a difference. You never feel rushed, and he always makes sure you leave feeling confident and well-prepared.

Every visit feels like a success because of him, and we honestly look forward to seeing Mark whenever we’re in store. He’s a real credit to the team!