GO Outdoors - Swindon Avis 

3 414
TrustScore 5 sur 5

4,8

Ocotal Way, County Road, SN1 2EJ Swindon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

ROB on the fishing counter gave us some good advice on baits we needed for our 24hr fishing trip lately, subsequently in lead to my grandson landing is PB carp 24.6 lb

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amy was so patient and helpful when I bought my riding gear today. She offered great advice and thoughtful suggestions, making the whole experience a pleasure. Fantastic service. Thank you, Amy!

L'entreprise a répondu

Noté 2 sur 5 étoiles

The jacket itself is brilliant, It packs down easily, breathes well, and delivers exactly what you’d expect from Montane. ​The buying process, however, was a complete shambles. After checking local... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Firstly, plenty of stock in store, I had absolutely no trouble locating what I was visiting for. Secondly huge thanks to Rob in the fishing section for not only finding the specific rod I was lookin... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de camping
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vélos
  4. Clud d'escalade
  5. Centre de randonnée équestre
  6. Magasin d'articles de course à pied

À propos de GO Outdoors - Swindon

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Écrit par l'entreprise

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Coordonnées de contact

  • Ocotal Way, County Road, SN1 2EJ, Swindon, Royaume-Uni

  • 01793 236758

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(3 414)

35 496 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Click an collect was easy

Click an collect was easy. Staff helpful and product was great.

7 juillet 2026
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Go Outdoors Swindon for a last minute buy

Went to Go Outdoors Swindon for a last minute panic buy of things for a tropical expedition. We found most things we needed and got some great help from Jay who advised us on a new 30l day pack and also from other team members whose names we didn’t get, but who helped with trekking trousers and breathable tops. All staff were friendly and knowledgeable. If I could knock off half a star I would as the women’s selection isn’t as big as the men’s but they still had a good choice. Will definitely make the trip there again.

18 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Always great stock and a good sale on…

Always great stock and a good sale on at the moment. Excellent and friendly service from Olivia.

19 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service

Eliza from Swindon store was exceptionally kind, friendly and helpful today. Can't thank her enough

19 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Rob served us today

Rob served us today, he was very informative and helpful. In fact he went out of his way to help us.

19 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amazing staff!

Swindon Go Outdoors - amazing staff! Completely new to camping I was lucky enough to have Tom look after us! Tom took the time to explain what we needed, what he'd recommend, showed us options depending on budget, what we wouldnt need, cheaper deals, Etc. Highly recommend the Swindon store for stocked options and staff.

18 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very nice staff Julie helped me find…

Very nice staff Julie helped me find everything i needed

19 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amy who was on the till was very…

Amy who was on the till was very helpful and friendly . I use Go Outdoors a lot and always find the items I’m after in a very well laid out store .

18 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

First Class Customer Service

Customer service provided by Morgan in Cycle repairs was second to none.
Morgan dealt with our bike problem today very efficently, and ensured we left the store with a fully repaired and serviced bike.
Morgan also offered sound advice and reasurance re chain specifications, and also demonstated the key componants of the bike. Very happy customers.

18 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

The satff were really helpful and the…

The satff were really helpful and the products were much better quality than in Decathlon where I usually shop (here in Poland).

30 juin 2026
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Riding boots

I’ve bought a pair of riding boots and Julie have been very kind, professional and helpful :)

16 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Emergancy tent purchase success

My mum & I came to get a new tent. Everything was so easy to find, very clean & loved having some out on display it really helped us to make sure we chose the correct one for our needs. The membership prices are so worthwhile doing, saved so much money and ended up buying extras because of the value. We were helped by Poppy both in the tent area & at the tills. She was so lovely and made the experience seamless. You helped some rather stressed ladies make their camping trip much easier.

15 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Today Alice had good answers on my…

Today Alice had good answers on my questions and helped me with an order that was cancelled. I was really satisfied when Alice compensated me for being charged twice for the membership.

13 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Very helpful friendly staff…

Visited today to look at long riding boots. Sadly my legs to do comply but Julie was very patient and helpful trying different options and I eventually bought some jodhpur boots.

12 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Great service

4 juillet 2026
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I had a fantastic experience at GO…

I had a fantastic experience at GO Outdoors Swindon thanks to Alice. She was incredibly patient, knowledgeable, and friendly throughout the whole process.

Alice carried out a gait analysis for us and took the time to explain the results clearly. She listened to what we needed, answered all of our questions, and helped us find the right shoes without making us feel rushed. Her advice was professional and genuinely focused on making sure we got the best fit and support.

Excellent customer service from start to finish. Thank you, Alice, for making what could have been an overwhelming choice so easy. We’re really pleased with our new shoes and would highly recommend asking for Alice if you visit GO Outdoors Swindon!

8 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

I was looking for waterproof tape to…

I was looking for waterproof tape to seal a failed seam on a waterproof jacket. I spent some time wandering round checking shelves but could not find any. I went back to the gentleman, Darren, who had welcomed me to the store and explained what I was looking for. With no fuss he gave me directions to where I would fine the tape. Moments later I had it in my hands. The knowledge he had of what and where in store such a small product was is impressive. He is a great asset to your business.

10 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Hello,

Thank you for clicking on 5 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amelia

Amelia dealt with my problem which was done quickly and the results was very satisfactory.

9 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Noté 4 sur 5 étoiles

Staff member on shoe department and…

Staff member on shoe department and Alice helped with another couple of questions that we had asked another staff member about but they were very vague and unhelpful

7 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Noté 5 sur 5 étoiles

Amelie served me my walking shoes

Amelie served me my walking shoes, she was very patient with me trying on different shoes. I found her very helpful and friendly too. I would want her to serve me again, thank you Amelie.

1 juillet 2026
Avis spontané
Logo de GO Outdoors - Swindon

Réponse de GO Outdoors - Swindon

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

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