Spotted a particular coat in the sale online, couldn't find it in the store, so asked a member of staff who checked with other staff and mamaged to locate the last 2 in different sizes in the storeroo... Voir plus
L'entreprise a répondu
Hostingley Lane, Middlestown, WF4 4PZ Wakefield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Spotted a particular coat in the sale online, couldn't find it in the store, so asked a member of staff who checked with other staff and mamaged to locate the last 2 in different sizes in the storeroo... Voir plus
L'entreprise a répondu
We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted... Voir plus
L'entreprise a répondu
Went looking for some shorts today but very limited stock on regular rails. Ruth broke from the task she was doing and looked in the stock room and referred me ro the Sale rail - a very helpful an... Voir plus
L'entreprise a répondu
I chose a jacket I really liked but unfortunately my size was not on display. A lovely lady named Mikala (?) checked the stock then advised I could order on line and collect from the store which is wh... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Écrit par l'entreprise

Hostingley Lane, Middlestown, WF4 4PZ, Wakefield, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My discount card had expired. I was buying some things anyway so Emma on the till renewed my card for me. Emma was very cheerful, polite and smiling while she was doing her job. Excellent service.

Réponse de GO Outdoors - Wakefield
Great staff , always there if you need help . Good selection of outdoor gear . Definitely my go to place for hiking equipment.

Réponse de GO Outdoors - Wakefield
Andy C at Wakefield Go Outdoors was very helpful. He went and found us the gloves we wanted, which were stored away in the back due to them being out of season. Much appreciated.

Réponse de GO Outdoors - Wakefield
I was helped by a lovely young lady called Emily she was very helpful, she took time to ask what i was looking to purchase, she helped me choose the item from my requirements. very helpful and professional would definitely return again.

Réponse de GO Outdoors - Wakefield
Very friendly and helpful staff, in particular the chap in the boots department who helped me with laces and Ruth who helped with looking for a new fleece. Could you pass on to Peter Storm (fleece manufacturer) a request to make the sleeves of their fleeces more roomy? I bought a lovely fleece but the sleeves are too narrow to wear a sweatshirt or chunky sweater underneath. Thanks!

Réponse de GO Outdoors - Wakefield
Warm welcome upon arrival, store us always well laid out with plenty of good offers. Served at the checkout by a very friendly staff member called Evie who made sure we had everything and was very polite.
Good store

Réponse de GO Outdoors - Wakefield
We did click and collect from our local Wakefield store. Very friendly and helpful.

Réponse de GO Outdoors - Wakefield
We went into the Wakefield store today and due to an issue with some walking boots we spoke to the manager on duty Reece Lockwood. After explaining the issue with the item my husband went out to the car to bring in the boots. During a conversation I was told that all boots need to be " Broken in " and suggested that my husband walk around the house in them and remember we hadn't bought a pair of carpet slippers .
I would just like to point out when I'm trying to reinact the Tryfan North Ridge on my carpeted stairs and landing for next week I'm pretty sure this is not going to help as you say "Break them in ". Please remind your manager that he is speaking to competent and experienced walkers and with today's technology "breaking boots in" as you say shouldn't happen it's a give.
Understanding cost nothing and stays with people a life time.
Thanks to Jack and Martin on footwear you guys carry the amazing reputation of true customer service 👏 👍 👌

Réponse de GO Outdoors - Wakefield
Was served by Ruth at the Wakefield branch was really helpful nothing was too much trouble thanks Ruth great customer service

Réponse de GO Outdoors - Wakefield
Visited Go outdoors at horbury was helped by a lovely member of staff called Ruth was very helpful and I got exactly what I needed will definitely visit again

Réponse de GO Outdoors - Wakefield
Reece & Emma at the Wakefield branch, dealt my request (returning faulty goods)
They listened to my explanation & acted professionally & fully cooperatively in exchanging the goods, after initial clarification & conformation of purchase. I felt as a regular customer, appreciated, trusted & respected. I will definitely continue to use this excellent company & thank the professional people that work there, thank you

Réponse de GO Outdoors - Wakefield
Ruth and Emma at the Wakefield store were absolutely amazing. The most helpful and lovely staff I have ever come across. So helpful and smiling all the time. Dream team!!!

Réponse de GO Outdoors - Wakefield
The staff were really helpful and informative, in particular , Leeann was excellent!

Réponse de GO Outdoors - Wakefield

Réponse de GO Outdoors - Wakefield
What a great shopping experience. All staff lovely but special thanks to Emily and Bertie who helped my husband and I. There was such a choice and price range on boots and waterproofs and they enabled us to make the best choices for our needs and budget. We got waterproof trousers and a coat, gloves and boots at the quality we needed at a good price. Love the location too, feels very rural and outdoorsy. Much nicer than more urban outlets xx

Réponse de GO Outdoors - Wakefield
Ruth was informative and attentive, helping when me and my father were struggling to find the correct ordinance survey map.
She helped make our visit less stressful and a lot quicker.

Réponse de GO Outdoors - Wakefield
Helpful and friendly service given at the Wakefield branch by Ruth.

Réponse de GO Outdoors - Wakefield
Came into store today , looking for hiking gear for a trip im about to go on. When i walked in I was very overwhelmed , I knew what I needed but there was so many options. I approached a lovely girl called Emily, who assisted me perfectly. Emily talked me through what was the best options for my hike and wished me luck.

Réponse de GO Outdoors - Wakefield
Great service from Ruth. Found the perfect jacket from the Sales rack.

Réponse de GO Outdoors - Wakefield
Good solid range of products. Plenty of staff around to assist. Good service overall. Very poor car park surface. Insufficient parking spaces. Renewed membership, but wasn't offered ways to obtain new replacement card. No facility on website to request new card.

Réponse de GO Outdoors - Wakefield
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.